Bass Bags Reviews

Name: Bass Bags
Address: The Old Brewery, Duffield Road, Little Eaton, Derby
Rating: 4.84

4.8 Rating 1,494 Reviews

97 %

of reviewers recommend Bass Bags

4.8

Based on 1,494 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

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Bass Bags 5 star review on 18th April 2024

Claire Marvell

Bass Bags 5 star review on 1st March 2024

Claire Marvell

Bass Bags 5 star review on 6th February 2023

William O'Meara

Bass Bags 5 star review on 25th October 2022

Will Thomas

Bass Bags 5 star review on 3rd June 2022

Legrady Matyas

Anonymous

Anonymous // 01/01/2019

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“Strings arrived quickly. Online purchase process easy and efficient.”

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Posted 5 years ago

“Excellent quality gig bag for my Bassix Transition Bass. Great value & sent very quickly & securely”

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Posted 5 years ago

“Great friendly service received the strings the next day thank you.”

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Posted 5 years ago

“Very satisfactory - good strong highly protective case. Wished I'd ordered one with wheels but the many handles are a great help. A means of carrying the bass on the back, rucksack style, would be a bonus.”

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Posted 5 years ago

“Very knowledgeable about the double bass pick-up I purchased. I ordered it in time for rehearsals but it didn't arrive. On chasing it up it was explained that the order from the German supplier/manufacturer had not materialised and was being pursued. It would have been helpful if an "out of stock" note was on the website and if I had also been told about this when I rang to place the order so I could have immediately chosen another model rather than do it a week later and only receive the item on the day of the first performance. All sorted in the end though!”

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Posted 5 years ago

“From initail phone call to order arriving, I cant praise the service provided by David and his staff more. Very knowledgable, happy to spend as long as necessary discussing your requirements (he even phoned ME back!) and nothing too much trouble. Good old fashioned serviced delivered with a smile. Highly recommended for all your Double Bass needs. Phil Williams, Freelance Bassist.”

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Posted 5 years ago

“Great service from helpful and expert staff - highly recommended!”

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Posted 5 years ago

“Thanks. Great”

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Posted 5 years ago

“Fantastic customer service and great range of products!”

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Posted 5 years ago

“Very good condition top quality good staff. Great service I will recommend them to anyone. Well done.”

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Posted 5 years ago

“A pleasant and easy transaction, and a great product! The bow quiver looks very well made and is a worthy addition to my instrument. I couldn't be more pleased!”

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Posted 5 years ago

“Excellent customer service with really helpful and knowledgeable advice over the phone. Clarified measurements of bass to ensure best fitting bag ordered. Dispatched the same day as ordered and arrived really quickly. Also - great and practical advice on string choice, length and tension. Really enjoying my new set up. Thank you.”

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Posted 5 years ago

“Could't fault your service at all. Thank you”

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Posted 5 years ago

“I'm very happy with the case which is good quality and a perfect fit. Really appreciated the measurements on the website for sizing as often there aren't any and you just have to guess. Prompt delivery as well!”

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Posted 5 years ago

“Great d-bass bag. Well padded. Plenty of handles. Velcro straps at the bottom where the zips meet are a great idea.”

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Posted 5 years ago

“Perfect service and quality product!”

Bass Bags 5 star review on 18th July 2019

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Posted 5 years ago

“As far as I'm aware, Bass Bags is the only company selling a double bass bow quiver with two buckles which I much prefer. The quiver is attached much more securely that way. For my other bass, I had one made to my design by the saddler in my village, but sadly he's now retired. So I was delighted to discover the two-buckle quiver at Bass Bags. Delivery was very quick indeed. Excellent service!”

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Posted 5 years ago

“Very pleased with the product, and delighted to have received such excellent customer service when I telephoned for help and advice.”

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Posted 5 years ago

“Informed response to my questions and excellent delivery - arrived the following day which exceeded my expectations. Exactly as specified - very pleased with product and service.”

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Posted 5 years ago

“Delivered promptly. Fits my bass really well (even though it has really deep ribs at over 25cm). Good selection of pockets for accessories, for bow case, long spike protector and end pin, and for music. Good number of handles in useful positions. Let's hope it wears well.”

Helpful Report

Posted 5 years ago

Bass Bags is rated 4.8 based on 1,494 reviews