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Bass Bags Reviews

4.8 Rating 1,489 Reviews
97 %
of reviewers recommend Bass Bags
4.8
Based on 1,489 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Bass Bags Reviews

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

Write Your review

Bass Bags 5 star review on 18th April 2024
Claire Marvell
Bass Bags 5 star review on 1st March 2024
Claire Marvell
Bass Bags 5 star review on 6th February 2023
William O'Meara
Bass Bags 5 star review on 6th February 2023
William O'Meara
Bass Bags 5 star review on 6th February 2023
William O'Meara
Bass Bags 5 star review on 25th October 2022
Will Thomas
Bass Bags 5 star review on 3rd June 2022
Legrady Matyas
52
Anonymous
Anonymous  // 01/01/2019
First order with bass bags. The website gave me the info I needed to make the right choice. The price was right, and the goods arrived as advertised and on time.
Helpful Report
Posted 1 year ago
Excellent service as usual .
Helpful Report
Posted 1 year ago
Bag was exactly as described and delivered promptly. Thank you.
Helpful Report
Posted 1 year ago
Great online store with all the best double bass products I’d previously had to get imported from the States. However it gets even better if you can get there in person! Was really impressed with the specialist knowledge, help and advice available from the staff. The ability to try bass transducers and double bass strings for real is fabulously helpful and potentially saves you hundreds of pounds and many hours of experimenting! Got a range of mainly modern Chinese basses in store, but Bass Bags have picked the real pick of the crop and they are all serious instruments that represent amazing value for money at each price point. I was able to upgrade my ‘gigging bass’ that I don’t have to worry about too much to something that sounds fab from the bass they recommended. Just did a gig with a major American artist on tour with it and it sounded like a bass costing several times the price… They are also selling my previous gigging bass I upgraded from for me, so a great comprehensive service. Really pleased to have discovered this shop. Check them out for yourself!!
Helpful Report
Posted 1 year ago
You received my order on 17 September and it was finally delivered on the 9 November ie. 7 weeks later. I had no contact from you in the intervening period and had to contact you myself to find out what happened to the order. The product looks good but I really needed it much quicker. You could have let me know that there was likely to be a delay, or suggest an alternative product which you had available in stock.
Helpful Report
Posted 1 year ago
I phoned directly to order a pair of replacement Wolf feet and was impressed with the friendly person who understood my request, took payment on the phone and dispatched it quickly and I received it within a few days. It was lovely to receive traditional personal service. Thank you.
Helpful Report
Posted 1 year ago
It was so easy to order my violin shoulder rest. Great choice, clear description, good prices, fabulous communication and my order arrived within a couple of days. My expectations were met in full. Highly recommend!
Helpful Report
Posted 1 year ago
It is wonderful and I can fit my music in without it getting scrumpled! Thanks
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Posted 1 year ago
Good range of accessories and efficient delivery
Helpful Report
Posted 1 year ago
Excellent service from start to finish
Helpful Report
Posted 1 year ago
The item arrived on time. Unfortunately it was not the item I had ordered. I am returning it back to you and will reorder the item I want
Helpful Report
Posted 1 year ago
Very good as always
Helpful Report
Posted 1 year ago
Prompt delivery. Items well packaged. I had to email re an outstanding item. I did this in the evening and gad z reply first thing the next morning. No complaints
Helpful Report
Posted 1 year ago
I could no longer find the John Walker tuning forks that I like from retailers in the USA, so I reached out to Bass Bags and they filled my order promptly. I was impressed by how quickly my package arrived in San Diego California. Great service and I would buy from them again.
Helpful Report
Posted 1 year ago
Informative website. Speedy service
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Posted 1 year ago
Good comminication.
Helpful Report
Posted 1 year ago
Slow on the delivery had to call to chase
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Posted 1 year ago
Very good ,my son very like new cello 😊
Helpful Report
Posted 1 year ago
My order was processed promptly and arrived in perfect condition.
Helpful Report
Posted 1 year ago
As an adult I bought the clarinet gig bag to avoid having to take the instrument apart: it serves that purpose very well. Something about the handles does not feel right and I suspect that a child might find them uncomfortable.
Helpful Report
Posted 1 year ago
Bass Bags is rated 4.8 based on 1,489 reviews