Bass Bags Reviews

Name: Bass Bags
Address: The Old Brewery, Duffield Road, Little Eaton, Derby
Rating: 4.84

4.8 Rating 1,494 Reviews

97 %

of reviewers recommend Bass Bags

4.8

Based on 1,494 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

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Bass Bags 5 star review on 18th April 2024

Claire Marvell

Bass Bags 5 star review on 1st March 2024

Claire Marvell

Bass Bags 5 star review on 6th February 2023

William O'Meara

Bass Bags 5 star review on 25th October 2022

Will Thomas

Bass Bags 5 star review on 3rd June 2022

Legrady Matyas

Anonymous

Anonymous // 01/01/2019

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“Good prompt service with both items that we wanted in stock and dispatched next day.”

Helpful Report

Posted 1 year ago

“What a fantastic company! My cello case was delivered foc the day after I placed the order, by car, as the company owner was driving to London so delivered it on his way. Exceptional customer service!”

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Posted 1 year ago

“Great service. Great shipping. Would definitely buy from again!”

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Posted 1 year ago

“Music stand bag a good size for my orchestral music stand. Decent thickness of material.”

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Posted 1 year ago

“Was disappointed with the guitar tuner. Poor quality and the instruction leaflet was written mostly in Chinese!! I will be writing a separate e-mail as I will be returning it”

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Posted 1 year ago

“First order with bass bags. The website gave me the info I needed to make the right choice. The price was right, and the goods arrived as advertised and on time.”

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Posted 1 year ago

“Excellent service as usual .”

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Posted 1 year ago

“Bag was exactly as described and delivered promptly. Thank you.”

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Posted 1 year ago

“Great online store with all the best double bass products I’d previously had to get imported from the States. However it gets even better if you can get there in person! Was really impressed with the specialist knowledge, help and advice available from the staff. The ability to try bass transducers and double bass strings for real is fabulously helpful and potentially saves you hundreds of pounds and many hours of experimenting! Got a range of mainly modern Chinese basses in store, but Bass Bags have picked the real pick of the crop and they are all serious instruments that represent amazing value for money at each price point. I was able to upgrade my ‘gigging bass’ that I don’t have to worry about too much to something that sounds fab from the bass they recommended. Just did a gig with a major American artist on tour with it and it sounded like a bass costing several times the price… They are also selling my previous gigging bass I upgraded from for me, so a great comprehensive service. Really pleased to have discovered this shop. Check them out for yourself!!”

Helpful Report

Posted 1 year ago

“You received my order on 17 September and it was finally delivered on the 9 November ie. 7 weeks later. I had no contact from you in the intervening period and had to contact you myself to find out what happened to the order. The product looks good but I really needed it much quicker. You could have let me know that there was likely to be a delay, or suggest an alternative product which you had available in stock.”

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Posted 1 year ago

“I phoned directly to order a pair of replacement Wolf feet and was impressed with the friendly person who understood my request, took payment on the phone and dispatched it quickly and I received it within a few days. It was lovely to receive traditional personal service. Thank you.”

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Posted 1 year ago

“It was so easy to order my violin shoulder rest. Great choice, clear description, good prices, fabulous communication and my order arrived within a couple of days. My expectations were met in full. Highly recommend!”

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Posted 1 year ago

“It is wonderful and I can fit my music in without it getting scrumpled! Thanks”

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Posted 1 year ago

“Good range of accessories and efficient delivery”

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Posted 1 year ago

“Excellent service from start to finish”

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Posted 1 year ago

“The item arrived on time. Unfortunately it was not the item I had ordered. I am returning it back to you and will reorder the item I want”

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Posted 1 year ago

“Very good as always”

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Posted 1 year ago

“Prompt delivery. Items well packaged. I had to email re an outstanding item. I did this in the evening and gad z reply first thing the next morning. No complaints”

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Posted 1 year ago

“I could no longer find the John Walker tuning forks that I like from retailers in the USA, so I reached out to Bass Bags and they filled my order promptly. I was impressed by how quickly my package arrived in San Diego California. Great service and I would buy from them again.”

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Posted 1 year ago

“Informative website. Speedy service”

Helpful Report

Posted 1 year ago

Bass Bags is rated 4.8 based on 1,494 reviews