Bass Bags Reviews

Name: Bass Bags
Address: The Old Brewery, Duffield Road, Little Eaton, Derby
Rating: 4.84

4.8 Rating 1,494 Reviews

97 %

of reviewers recommend Bass Bags

4.8

Based on 1,494 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

Write Your review

Tell us how Bass Bags made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bass Bags 5 star review on 18th April 2024

Claire Marvell

Bass Bags 5 star review on 1st March 2024

Claire Marvell

Bass Bags 5 star review on 6th February 2023

William O'Meara

Bass Bags 5 star review on 25th October 2022

Will Thomas

Bass Bags 5 star review on 3rd June 2022

Legrady Matyas

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“AMAZING customer service over the phone just before Christmas!It was so good I felt I had contacted Santa's elf workshop! The bass bag arrived the NEXT DAY as promised and is BEAUTIFUL! A Christmas gift for my 16 year old for his double bass, and he LOVES it! Superb quality, just beautiful. Our overall experience was so positive- I would like to become a repeat customer!”

Helpful Report

Posted 7 years ago

“Great products and quick delivery. Highly recommended”

Helpful Report

Posted 7 years ago

“Very helpful and gave me an excellent price on the instrument I purchased, which had been bought in especially for me. Excellent service and genuine people who understand musicians and what they need”

Helpful Report

Posted 8 years ago

“Pops rosin arrived in great time ! - nice work chaps.”

Helpful Report

Posted 8 years ago

“Excellent retailer. Speedy delivery”

Helpful Report

Posted 8 years ago

“Amazing service - my order was shipping the next day, and I received it within a couple of days. Case was exactly as described. Easy & smooth transaction. Highly recommended site.”

Helpful Report

Posted 8 years ago

“Excellent service, very quick delivery. Product is very good value for money.”

Helpful Report

Posted 8 years ago

“Excellent service and a superb quality product.”

Helpful Report

Posted 8 years ago

“Everything was easy, from comparing items to find the one I wanted, to ordering it, paying for it, etc. The item arrived a few days later, in the post (it was small), well packaged. So, overall, a pain-free, satisfying experience, how shopping should be...”

Helpful Report

Posted 8 years ago

“Thank you for your prompt dispatch of my order and also the advice of which size to order.”

Helpful Report

Posted 8 years ago

“Great shoulder rest that is collapsible. Fits well into the violin case without having to carry it separately. It would have been nice if dimensions of the rest were stated online.”

Helpful Report

Posted 8 years ago

“Having searched online for a cheaper kun shoulder rest, I found it slightly cheaper on Bass bags. Item delivered speedily. It would be nice to have the dimensions of the shoulder rest stated on the website. After purchasing, my child has decided to stick to using a soft sponge in place of the shoulder rest I just bought! With so much money spent! Hoping she changes her mind later.”

Helpful Report

Posted 8 years ago

“My strings came very quickly. Very competitive price too. Well done and thanks.”

Helpful Report

Posted 8 years ago

“Thank you for a quick, reliable service and a quality product!”

Helpful Report

Posted 8 years ago

“Perfect delivery,.... many thanks, ....of an iconic beautiful little bit of kit that is fundamental and so important to all of us. I'll certainly be placing my next order with you. Thanks again, Richard”

Helpful Report

Posted 8 years ago

“Great service, great product”

Helpful Report

Posted 8 years ago

“The rosin came quite quickly and was well packaged. The price was good. I will look at Bass Bags again for future bass related requirements.”

Helpful Report

Posted 8 years ago

“I am very pleased with the fold chair although the footrest could be a little lower than what it is for my needs but will manage with it on my concerts and gigs. You provided a very good delivery service. Many thanks for your help. David Odam”

Helpful Report

Posted 8 years ago

“Fantastic product, and quickly delivered despite selecting standard delivery.i would highly recommend!”

Helpful Report

Posted 8 years ago

“Quick delivery”

Helpful Report

Posted 8 years ago

Bass Bags is rated 4.8 based on 1,494 reviews