Bass Bags Reviews

Name: Bass Bags
Address: The Old Brewery, Duffield Road, Little Eaton, Derby
Rating: 4.84

4.8 Rating 1,494 Reviews

97 %

of reviewers recommend Bass Bags

4.8

Based on 1,494 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

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Bass Bags 5 star review on 18th April 2024

Claire Marvell

Bass Bags 5 star review on 1st March 2024

Claire Marvell

Bass Bags 5 star review on 6th February 2023

William O'Meara

Bass Bags 5 star review on 25th October 2022

Will Thomas

Bass Bags 5 star review on 3rd June 2022

Legrady Matyas

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a new bass stool just about as the store was closing. The guy took the trouble to phone me after closing, package the stool up and post it in order for me to receive it the next day. Absolutely fantastic service, thank you. Neil Boxall”

Helpful Report

Posted 7 years ago

“Quick delivery and everything was well packed. The bow quiver looks to be very well made from good quality leather.”

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Posted 7 years ago

“Very efficient in processing my order. VERY prompt dispatch and delivery, even though I chose 'up to 7 working days free delivery'. Pretty competitive prices too. It's been a pleasure to do business with you, and look forward to ordering from you in the future. Will certainly recommend you to friends and colleagues. Many thanks!”

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Posted 7 years ago

“Informative and easy to use website, quick delivery”

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Posted 7 years ago

“Knowledgable people with time to talk to us lesser mortals who have no clue as to what we are doing in the world of double bass. Making the leap from bass guitar to db is frightening. David made it less so. Maybe I will never get to grips with the instrument but I feel supported by this team in my attempt.”

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Posted 7 years ago

“Very quick delivery from U.K. To Australia, great quality - would buy again in a heartbeat!”

Helpful Report

Posted 7 years ago

“I was recommended this company by a professional bass player as the staff are bass players themselves and so know their business well. Bass Bags' website was comprehensive and easy to navigate, and their prices competitive. I was unsure about which bass strings to purchase and was able, via their website, to email them with my bass' specification and my playing habits and ask for a recommendation. They emailed back within half an hour and I duly purchased one of the 3 strings they suggested as they were also the strings I'd been curious about. Within 10 mins of placing my order I received a telephone call from them verifying my order and checking that they were the best string for the job. They were so friendly and took great care to ensure I had what I needed. They also explained the packaging and delivery process, assuring me I'd get my strings the next day. True to their word, they arrived, the next day. I was delighted in the high level of personal service I received - the best service of any company I've ordered from on line. I would highly recommend them and will certainly use them again.”

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Posted 7 years ago

“The item was dispatched and arrived very quickly. The price was also one of the lowest I could find in the UK”

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Posted 7 years ago

“Great service. And fantastic aftercare. Great starter bass. Dave went through essential care and maintenance too.”

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Posted 7 years ago

“The service was very friendly and helpful. They guided me through exactly what I needed to do to rent a cello. The cello sounds beautiful and is in great condition. I would highly recommend to anyone looking to rent a cello.”

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Posted 7 years ago

“Sturdy construction”

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Posted 7 years ago

“The cello end pin I ordered was delivered promptly and is exactly as described.Well made strong and very easily portable.I am very pleased with my purchase.”

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Posted 7 years ago

“I was very impressed with the speed of delivery - less than 24 hours for a cello case!”

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Posted 7 years ago

“Great service. Quick delivery. Precisely the correct item I wanted when I ordered. Very good indeed.”

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Posted 7 years ago

“Great service. Ordered on Tuesday evening and arrived on Thursday morning. Good price too.”

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Posted 7 years ago

“Excellent bag, delivered promptly. Great value. Says it all.”

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Posted 7 years ago

“Happy with my first purchase from Bass Bags - a very promptly delivered Hildersine double bass gig bag. This is a basic padded bag with shoulder straps, bow, accessory and music compartments and delivered free at a rock bottom price. It fits my rather large 3/4 bass. Endpin protrudes so you can use with a wheel if you want. I've only had it a short time so I can't comment on its durability.”

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Posted 7 years ago

“Got very tired of my bow falling off my music stand just as I'd need it, so finally invested in a quiver. It is of great quality and does the job perfectly.”

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Posted 7 years ago

“Very helpful and professional service - it's nice to talk to a human being when buying a product that you need advice on! The order arrived on time and was exactly as expected. Thank you.”

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Posted 7 years ago

“Totally satisfied. The EWI case arrived by Parcelforce a couple of days after the on-line order. Exactly as described, well made and perfect for the Akai EWI 5000. Most definitely order again. Thank you. David Young (www.solosaxclarinet.com)”

Helpful Report

Posted 7 years ago

Bass Bags is rated 4.8 based on 1,494 reviews