Bass Bags Reviews

Name: Bass Bags
Address: The Old Brewery, Duffield Road, Little Eaton, Derby
Rating: 4.84

4.8 Rating 1,494 Reviews

97 %

of reviewers recommend Bass Bags

4.8

Based on 1,494 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

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Bass Bags 5 star review on 18th April 2024

Claire Marvell

Bass Bags 5 star review on 1st March 2024

Claire Marvell

Bass Bags 5 star review on 6th February 2023

William O'Meara

Bass Bags 5 star review on 25th October 2022

Will Thomas

Bass Bags 5 star review on 3rd June 2022

Legrady Matyas

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant. Very helpful every step of the way. Fair pricing and a very personalised service.”

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Posted 8 years ago

“Very friendly and knowledgeable. The cello has a wonderful sound and my son is delighted. I would definitely recommend”

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Posted 8 years ago

“Thank you for all your help in getting my first cello sorted out. I was really thrilled when it arrived with particular strings as requested; a beautiful bag; and all the little add-ons needed! The Snark tuner is great. Service was really friendly and delivery to an odd place in London no problem either. Really pleased I chose you to help me get started. My first lesson is tonight ; )”

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Posted 8 years ago

“Excellent Double Bass and excellent packaging and delivery service. All very satisfied! Thank you so much. Hongyan”

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Posted 8 years ago

“Swift, efficient mailing - and free packaging and delivery; thank you.”

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Posted 8 years ago

“Very good and good value product, delivery one day earlier than promised. Well but not excessively packaged. I bought a heavy duty strap to use on a Nyckleharpa, not a guitar as it's heavy round the neck and I have suffered whiplash injury. A good solution”

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Posted 8 years ago

“Quick, efficient service. I got what I wanted in a couple of days.”

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Posted 8 years ago

“The delivery of the product - a stool for a double bass player - was just as promised - very swift and efficient. However - we would have really appreciated some assembly instructions.Fortunately my husband is an engineer, and managed to see what ought to be happening, but had extreme difficulty in releasing a very tiny screw needed to make the whole thing work. Even more fortunately, he managed to find a very find set of pincers which did the trick. Just simple instructions, and a tiny screw driver included would really have helped. Once assembled, my husband was very pleased with his stool. Many thanks.”

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Posted 8 years ago

“Very prompt service and the item I ordered was good value!”

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Posted 8 years ago

“I ordered a double bass bag - it arrived promptly, excellent quality and very competitively priced. Great service.”

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Posted 8 years ago

“I ordered your soprano clarinet bag initially for traveling with my Bb soprano clarinet on commercial airplanes. When I saw on your web site that it would also fit the A clarinet I was doubly pleased. Well, sorry to say, the A clarinet is, I believe, too tight a fit. To be comfortable I would need to remove the bell and then it's banging against the lower joint. So, a little disappointed there. However, it a fleece mouthpiece bag is put over the lower joint all is well. I would recommend that either you make the bag 1 or 2 centimeters longer or add a padded sleeve to fit over the lower joint so that the bell can be taken off. You could also just make a separate section for the bell. I'll know, for sure, how it works on a plane what I fly to California next week. Steven Klimowski”

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Posted 8 years ago

“Website easy to navigate and following purchase the delivery was extremely prompt. Would definitely recommend.”

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Posted 8 years ago

“Quick ! Good price - nice things!”

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Posted 8 years ago

“Great service, kept me informed every step of the way. Highly recommend this company.”

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Posted 8 years ago

“Very pleased with the very quick and efficient service. Telephoned for confirmation of item in stock and the lady was very helpful and friendly. The actual process of purchasing the bass strings via the web site was also smooth and efficient. The Spirocore double bass string set (which arrived much sooner than I expected) are just what I needed and the price was excellent. I will be happy to purchase items from Bass Bags again and would be happy to recommend them. Thank you to all at Bass Bags.”

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Posted 8 years ago

“Fast delivery, good prices and good communication”

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Posted 8 years ago

“Quite simply first class service. David Morgan even called me to make sure that I would be able to receive the package and have someone available to sign in order to meet my own personal deadline. What a fantastic example of going the extra mile. Bless you, Mr Morgan. I'll be back for more equipment from Bass Bags. Promise.”

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Posted 8 years ago

“thanks for your email, yes very happy with my order, very quick delivery which was really useful as daughter only told me last minute that these were needed before her week away with North Wales Youth Orchestra!! The only thing was the lid had come off the rosin when it arrived so was a bit messy inside the package, might be an idea to put a little sellotape on the lid of the pot? I've done this now for her to take with her while she's away. Many thanks,”

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Posted 8 years ago

“This was my first time with this company. I ordered the product around midday, and it was in my hands in less than 24 hours, well packed, good quality. I would recommend them, and will certainly use them again.”

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Posted 8 years ago

“Quick delivery, outstanding service”

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Posted 8 years ago

Bass Bags is rated 4.8 based on 1,494 reviews