Bass Bags Reviews

Name: Bass Bags
Address: The Old Brewery, Duffield Road, Little Eaton, Derby
Rating: 4.84

4.8 Rating 1,494 Reviews

97 %

of reviewers recommend Bass Bags

4.8

Based on 1,494 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

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Bass Bags 5 star review on 18th April 2024

Claire Marvell

Bass Bags 5 star review on 1st March 2024

Claire Marvell

Bass Bags 5 star review on 6th February 2023

William O'Meara

Bass Bags 5 star review on 25th October 2022

Will Thomas

Bass Bags 5 star review on 3rd June 2022

Legrady Matyas

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered my stings (from Ireland) on a Monday evening and had them by early Friday morning! My package arrived in perfect condition. The price was the best and I would happily do business again. Thank you, Bass Bags!”

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Posted 3 years ago

“Ordered my cello case and it arrived within 2 days.”

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Posted 3 years ago

“After reading up on these strings I’d thought I’d give them a go … there great for slap bass players and easy to play 😊 Highly recommend this company for the great fast service. I will definitely be using them in future.”

Bass Bags 5 star review on 14th June 2021

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Posted 3 years ago

“Exactly as advertised. In good condition when arrived. arrived in timely manner. Will defiantly purchase from this store again. Thank you for your excellent service.”

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Posted 3 years ago

“David and Helen are the musical fairy godparents to my kids it feels... they make magic happen and with a swish and flick of their wand or rather bow! My children have used one of their 1/2 size hire cellos and now we have purchased a 1/8th size double bass ... with end pin stop, bow, rosin, cloth, case and even a lesson in how to handle and lift the bass for a non musical mumma... with Helen and David on side it feels like they are like Cinderella ready for the ball ... or rather any performance! A million thanks we have our happy ever after!”

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Posted 3 years ago

“Hello . Delt with bass bags a few times . There extremely helpful . Nothings a problem to them . Excellent service . Keith southwood”

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Posted 3 years ago

“Great to find unusual cello strings in fourths”

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Posted 3 years ago

“Excellent service - competitive price - safely, securely packaged and speedily delivered - can't fault and will definitely use Bass Bags again for all my varied string needs.”

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Posted 3 years ago

“Brilliant service and fast delivery”

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Posted 3 years ago

“Fast service and delivery and not overpriced products”

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Posted 3 years ago

“Easy website to use. Had the product I wanted at a good price. Order was processed and recieved in a good time frame. Would use again.”

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Posted 3 years ago

“After doing a lot of online research I'm glad that I plumped for Bass Bags. The additional discounted luthier set up was incredibly good value and I'm absolutely delighted with my new cello. I was really pleased to be able to collect my cello only a few days after ordering and had a personalised collection arranged due to Covid, with a friendly chat at collection and some good advice about the bedding in of a new instrument. (They were also very gracious with me as I forgot to confirm that I was on my way!) Recommended.”

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Posted 3 years ago

“Lovely quick smooth transaction Great communication AAA 👍🏾👍🏾”

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Posted 3 years ago

“Excellent service. Items arrived quickly and well packaged. Kept informed of dispatch and delivery. Highly recommended”

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Posted 3 years ago

“Fantastically responsive staff, very knowledgeable. Bag arrived super quickly, very happy with the service and quality of the product.”

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Posted 3 years ago

“Being new to the Double bass, and having to find a decent supplier of parts, I did the right thing and did a lot of looking on the old interweb, and found Bass Bags, read the reviews, the fellow then thinks, yep let's give these guys a shot, the prices are very comparative, the service is excellent, and the fellow is getting poorer, thanks guys”

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Posted 3 years ago

“Helpful customer service, competitive prices and quick delivery. Thank you!”

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Posted 3 years ago

“Heloow I recieved my acoustic Bass String set Innovation You sould know and you sould tell your customers , in the post ofice in Madrid Spain they want to charge me $48, 53 € for Taxes of importation. So, for a set of string you charge me 120 an the customs is 48, 53 I´ll let you know but I am not sure definetly if I want to by the strings on that money thanks”

Helpful Report

Posted 3 years ago

Hi Javier, Since the UK left the EU we have put a notice on our checkout for non-UK customers informing them that they will have to pay VAT in their country and possibly import tax. We have not charged you UK VAT on your order which means that you have purchased the strings cheaper than you could if you were a UK resident.

Posted 3 years ago

“My Spirocore Double bass strings came 3 days earlier than promised and sound amazing.”

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Posted 3 years ago

“Excellent customer service. We had a problem with a faulty cello bow and Bass Bags were lovely and responded and replaced it really quickly.”

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Posted 3 years ago

Bass Bags is rated 4.8 based on 1,494 reviews