Bass Bags Reviews

Name: Bass Bags
Address: The Old Brewery, Duffield Road, Little Eaton, Derby
Rating: 4.84

4.8 Rating 1,507 Reviews

97 %

of reviewers recommend Bass Bags

4.8

Based on 1,507 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

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Bass Bags 5 star review on 18th April 2024

Claire Marvell

Bass Bags 5 star review on 1st March 2024

Claire Marvell

Bass Bags 5 star review on 6th February 2023

William O'Meara

Bass Bags 5 star review on 25th October 2022

Will Thomas

Bass Bags 5 star review on 3rd June 2022

Legrady Matyas

Anonymous

Anonymous // 01/01/2019

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“Very prompt fuss free delivery of exactly what I wanted.”

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Posted 2 days ago

“Great service and extremely quick delivery 😎”

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Posted 1 week ago

“I ordered a bow quiver and it arrived the next day. The price was competitive and tge item is absolutely perfect. Great service.”

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Posted 1 week ago

“New violin string arrived promptly, price was fine - thanks!”

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Posted 2 weeks ago

“A very responsive and personal service”

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Posted 2 weeks ago

“Been ordering doublebass parts from bass bags for quite some time now . Couldnt be anymore helpfull . Fantastic service . Great people. Quick delivery . Top place . Keith southwood”

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Posted 2 weeks ago

“Excellent price and delivery”

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Posted 3 weeks ago

“Mega slow, a week later still haven't received it”

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Posted 3 weeks ago

Dear Emil, Thank you for your feedback. We understand how frustrating delivery delays can be. Your order was dispatched on time and handed over to Royal Mail for delivery. Unfortunately, it appears they are outside the estimated delivery timeframe for the service you selected. While most deliveries arrive within the quoted period, occasional delays can happen, and we sincerely apologise for any inconvenience this has caused. If your order does not arrive soon, please reach out to us directly, and we will do our best to assist you. Best regards, The Bass Bags Team

Posted 3 weeks ago

“From start to finish, Bass Bags have been brilliant! Both times that I have called to ask for help and advise on what to buy, their knowledge and expertise has shone through. My subsequent purchase is top quality too. I'm one happy customer 😊”

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Posted 4 weeks ago

“Was initially disappointed that the viola bow I ordered was on a back order and I didn’t realise that when I ordered it. However this issue was resolved and I was offered a slightly different bow at the same price which has proved perfectly good for my level of ability.”

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Posted 4 weeks ago

“Easy to order items and they arrived in excellent time and in very good condition. Thank you.”

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Posted 1 month ago

“Excellent service. Fast delivery Perfect!”

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Posted 1 month ago

“Very easy website to use, but item out for delivery with Royal Mail and not yet received (one week after message from bass bags.”

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Posted 1 month ago

“All brilliant thanks !! Excellent service.”

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Posted 1 month ago

“Good quality bag and didn’t have to wait long for delivery.”

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Posted 1 month ago

“Bass Bags is one of the best strings shop/services around, that I keep coming back to, even though its not local to me. I bought my Jay Haide cello from them two years ago and David, the luthier/owner spent hours wth me helping me find the best outfit for my needs. I recently came into possession of a violin and Bass Bags were also able to help me with all my needs again (bow, rosin, shoulder rest) When the bow wasn't quite right, they agreed to change it for me - no quibbles. The small family team are supportive and highly knowledgable and never try to upsell. They always try to help you get exactly what you need within your budget. I'm very grateful to David and his wife.”

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Posted 1 month ago

“Great quality - worth the money as will last for years - large pouch for music”

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Posted 1 month ago

“I had been looking for a double bow tube for a while and the one that I liked the best was from Bass Bags. Very easy to order and the delivery was quick”

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Posted 1 month ago

“This company is wonderful and very friendly and helpful”

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Posted 2 months ago

“Prompt service, with clear timeline for receipt of goods.”

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Posted 2 months ago

Bass Bags is rated 4.8 based on 1,507 reviews