BasketsGalore Reviews

Name: BasketsGalore
Rating: 4.72

4.7 Rating 3,237 Reviews

94 %

of reviewers recommend BasketsGalore

4.7

Based on 3,237 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

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BasketsGalore 5 star review on 19th December 2024

Guy L

BasketsGalore 5 star review on 23rd April 2024

Wendy M

BasketsGalore 5 star review on 23rd December 2023

Lee T

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have order for 3 baskets ask me after they have been received in the UK. Michael, Las Vegas”

Helpful Report

Posted 7 years ago

“Easy to order and answered questions on line before buying”

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Posted 7 years ago

“I had a good positive experience ordering a hamper from you. By the way, I’ve written previously to tell you my surname is spelt OON and not Onn. PLEASE GET IT RIGHT NEXT TIME !”

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Posted 7 years ago

“Wonderful service and wonderful hampers”

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Posted 7 years ago

“We used Baskets Galore for the first, as our daughter in London thought we were short changed on some previous hampers. She was more than pleased with the Baskets Galore hamper. She sent us a photo of it with her dog sitting next to it, it looks like he enjoyed it to. Thanks Carl and Heather , Mornington Australia”

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Posted 7 years ago

“Always delivers as promised”

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Posted 7 years ago

“I’ve used BasketsGalore three times before - for new baby congratulations baskets - and each time the recipients have been delighted with their gifts (the first one was nicknamed ‘the basket that keeps giving!). For that reason if I need a gift basket in the UK (I live overseas) the first place I look is BasketsGalore.”

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Posted 7 years ago

“Excellent quality and a good selection of contents as always!”

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Posted 7 years ago

“Not impressed with your website! I was ordering yesterday evening and a 'chat box' kept appearing without an obvious way to get rid of it on my iPad. Eventually I decided to ask a question but it took some time for me to notice that while there was no reply, there was now a message in the title box to say the chat service was closed. What a waste of time and still the chat box kept covering some of the basket options we were trying to see. Quite sure your web designer can improve this. Now I just hope the basket arrives in Germany soonest”

Helpful Report

Posted 7 years ago

Dear John, We are very sorry for the frustrations you experienced with our website. Our brand new, much improved site will launch early 2018. We do recognise that features such as the live chat facility have limitations on smaller screen resolutions. We're delighted to report your Gift Basket was delivered to Germany on a next day basis. We trust it was well received by the recipients. We hope to welcome you back in 2018 to critique placing an order on our new website. We'd appreciate your feedback, as we continue in our quest to grow our family run business, and keep on improving the shopping experience for our loyal customers. Kind regards, Lauren

Posted 7 years ago

“A great choice of products and easy to follow instructions for composing my own hamper. Great after sales service regarding delivery.”

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Posted 7 years ago

“Good selection of baskets and reliable service”

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Posted 7 years ago

“The basket wasn't delivered on my sister's birthday as scheduled which was a great disappointment. I ordered one last year and it was but this year something went wrong and the basket was delivery a few days later. The issue was with the delivery company though. The basket was lovely and my sister was very pleased después the little mishap.”

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Posted 7 years ago

“I have ordered numerous times with BasketsGalore and have never been let down. Great customer service!”

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Posted 7 years ago

“I made some mistakes in placing an order. I sent a message to BasketsGalore and they replied promptly with advice. Very courteous and helpful.”

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Posted 7 years ago

“They were helpful via their chat system, and they delivered a beautiful basket to a very sick colleague, it meant a lot to him and to me, thank you so much”

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Posted 7 years ago

“The web site is easy to use and postage rate clear. In particular, I love the ability to send a gift basket to another person as a Christmas gift and arrange delivery directly to them at a suitable time for Christmas. However, I really wish that there were a few more options for baskets containing no alcohol or perishable goods. The one I chose (The Jupiter) contained the sort of products I wanted to send, but was more expensive than I really wanted, but there was very little choice without wine. Perhaps a bigger range of baskets, but with the bottles of wine added as an optional extra - you might get more customers that way.”

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Posted 7 years ago

“Very good service overall. Prompt delivery and everything was packaged neatly. The pre-made baskets offer a good selection.”

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Posted 7 years ago

“Being able to send to multiple overseas addresses.”

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Posted 7 years ago

“Delivery was quick and customer service was excellent. I had to change the message after the order and this was done very quickly”

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Posted 7 years ago

“My daughter loved her basket gift which was delivered on date selected Great variety to choose from and easy to order”

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Posted 7 years ago

BasketsGalore is rated 4.7 based on 3,237 reviews