BasketsGalore Reviews

Name: BasketsGalore
Rating: 4.72

4.7 Rating 3,237 Reviews

94 %

of reviewers recommend BasketsGalore

4.7

Based on 3,237 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

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BasketsGalore 5 star review on 19th December 2024

Guy L

BasketsGalore 5 star review on 23rd April 2024

Wendy M

BasketsGalore 5 star review on 23rd December 2023

Lee T

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery was ahead of estimated time”

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Posted 5 years ago

“I was delighted when the basket could be delivered on my son’s birthday the next day. He messaged me with a photo of the gift and Said he loved all the little surprises. Also thank you to the very helpful young lady who dealt with my order. I will certainly use Baskets Galore again.”

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Posted 5 years ago

“Very quick delivery and recipient very happy with their gift! The hampers always contain particularly delicious treats and are consistently of a high standard.”

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Posted 5 years ago

“Very pleased with my purchase, will definitely order from Baskets Galore in the future. Prompt delivery, basket wrapped to perfection and gifts of high quality in the basket.”

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Posted 5 years ago

“Exceptional service! Simply the best! Many thanks.”

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Posted 5 years ago

“Very good service. Not overly keen on website ordering from Spain to delivery in England. One bit kept coming up in red. I spent ages trying to change it. Got frustrated - then my partner came along and ignored it - and it worked!! Overall though, extremely good.”

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Posted 5 years ago

Hi Terry, Sorry that you had difficulty with the online ordering process. Thankfully I see that we managed to get it sorted via the Livechat facility. We welcome all feedback, and will be looking into how we can make the country drop-down box easier to notice. Delighted to hear you thought everything else was "extremely good." We look forward to being of help with gifts in the future. Bets wishes, Lauren, Customer Services.

Posted 5 years ago

“We were happy to order one of your baskets to be delivered to a friend in the UK who is not very well. From initial order through to delivery you are easy to do business with. This is the 3rd basket we have ordered from you (which speaks for itself). Thank you. Cheers Jill Cribbin”

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Posted 5 years ago

“I never received my delivery on the planned day. Disappointed 🙁”

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Posted 5 years ago

Hi Hannah, We are so sorry. The delivery company misdirected your package to the incorrect depot, which resulted in a 24 hour delay. We have been in communication with you to explain this, and sent a fresh Gift Basket which was delivered overnight. I sincerely apologise that delivery didn't go smoothly the first time. As always we are here to help, and are committed to putting things right given the opportunity. Thank you very much for your feedback, and hopefully we can be of service to you again in the future. Kind regards, Lauren.

Posted 5 years ago

“Excellent Service, Kristen reached out to me as I had forgotten to include a message and she sorted it for me. I have not seen this amazing service in a long time, thank you and I will be ordering again very soon. I highly recommend, my sister was delighted with her basket.”

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Posted 5 years ago

“Extremely helpful. Couldn’t have asked for better service.”

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Posted 5 years ago

“BasketsGalore is the best. The baskets are not only colorful and well arranged, but the products are excellent quality, and they always have new baskets that are innovative and trendy. The service is excellent and delivery always timely. Will keep doing business with you.”

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Posted 5 years ago

“Easy to use website, great variety at a great price and quick delivery.”

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Posted 5 years ago

“It was just so easy to order an imaginative basket from NZ to be delivered to the UK - the basket was delivered on time, and was much appreciated.”

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Posted 5 years ago

“The delivery person was the same as last year and remembered that he had to carry the basket into the kitchen for the 93 year-old recipient. She was delighted with the contents, as usual. Great job, Baskets Galore. Thank you!”

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Posted 5 years ago

“The best people, customer service, and product. I order from USA for relative overseas and they take good care of us. Thanks....”

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Posted 5 years ago

“Thank for sending product on time. However, was disappointed that the basket was not made up and suitable for presentation. Everything was packed in the basket which as boxed in a cardboard delivery box. Price point too high.”

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Posted 5 years ago

Hi Laura, We are sorry to hear you were disappointed in the presentation style. The item you selected was a hamper with a lid rather than an open basket. The online description does state the container style, I am sorry if it wasn't clear enough. All products need to be boxed in a delivery carton to prevent them from damage in transit through the courier network. Had we known you preferred an open style Basket for presentation purposes, we would have been happy to make recommendations, or custom design a gift to your specifications. We are always happy to help. Thank you for your valued feedback. We will endeavour to make the presentation style clearer. Please don't hesitate to get in touch directly (email) if I can be of any further help. Kind regards, Lauren, Customer Services.

Posted 5 years ago

“We wanted to send a healthy hamper to a client following a prize draw. This was the only company we found that had healthy options for item that would also come in a nice looking basket. Really liked the customizable feature, and the variety of options available for the items. Customer support was also great at answering questions!”

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Posted 5 years ago

“Sent a get well to a friend and she was delighted with it. Had everything in it & she said it made her day. Been away from from home this was a great option for us.”

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Posted 5 years ago

“Wonderful customer service and VERY quick delivery! Will use again.”

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Posted 5 years ago

“Absolutely beautiful basket. Exceptional quality (the best I’ve seen). The recipient loved it.”

BasketsGalore 5 star review on 19th June 2019

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Posted 5 years ago

BasketsGalore is rated 4.7 based on 3,237 reviews