BasketsGalore Reviews

Name: BasketsGalore
Rating: 4.72

4.7 Rating 3,237 Reviews

94 %

of reviewers recommend BasketsGalore

4.7

Based on 3,237 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

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BasketsGalore 5 star review on 19th December 2024

Guy L

BasketsGalore 5 star review on 23rd April 2024

Wendy M

BasketsGalore 5 star review on 23rd December 2023

Lee T

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“VERY PROMPT AND EFFICIENT SERVICE. WELL PACKAGED AND DELIVERED WHEN THEY SAID THEY WOULD.”

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Posted 7 years ago

“Easy, Professional, convinent and reliable service.”

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Posted 7 years ago

“Disappointed with the delivery method. Not many people at home during the day and you want a signature for delivery. Now waiting for delivery, not successful a few days ago and now waiting again.”

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Posted 7 years ago

“Easy experience”

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Posted 7 years ago

“I was unable to book the next day delivery option. My sister's birthday was on Saturday and the delivery is on Tuesday. Your website did not give information when and how to use the next day service”

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Posted 7 years ago

Hi Neeta, thanks very much for the feedback. I had previously replied to you sooner, but apologies as it doesn't seem to have published. Unfortunately you missed the cut off point for Saturday delivery, as your order wasn't placed until around 9pm on the Friday night. To avail of next day delivery orders need to be placed before 3.30pm. The couriers do not collect from us at weekends either, so after this time we cannot dispatch anything new until the Monday. This is why you were offered Tuesday delivery. We do try to explain all this on our Delivery information page to avoid any confusion. We hope you sister enjoyed her gift basket & that we can be of assistance to you again in the future. Kind Regards, Chloe @ BG

Posted 6 years ago

“Amazing service, easy to navigate and pay for gift baskets, reasonable prices, lovely gifts. All our receivers of the baskets love them, and they keep the wicker baskets for other use. Will keep using baskets galore and recommend to others. Thank you for a great service!”

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Posted 7 years ago

“Every year I send Christmas and birthday gifts to family abroad. This was my first year sending Christmas hampers via BasketsGalore so I was taking a risk. Fortunately I got a very big thank-you from my aunt for her Christmas hamper; she said it was 'even better than the one last year' (which wasn't from BasketsGalore). Thank-you for offering an easy, reliable and successful service.”

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Posted 7 years ago

“So much choice and so easy to order when sending gifts home from afar”

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Posted 7 years ago

“I have had many good online shopping experiences, but never as good as this! The product options for the basket are very unique, not the typical cheese, fruit, biscuit and wine! The customer service rep was spectacular, she was very quick with responding to all my emails, she fulfilled all my special requests, and one was even after I paid for my order where I added another item to the basket. I also was offered several easy options for payment. My friend received the gift basket and was super happy .. You've made a loyal customer out of me :)”

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Posted 7 years ago

“My friend loved her pamper basket. She said it was beautifully wrapped and the items looked fabulous. She is looking forward to using the products. I was happy that it arrived mid morning for her to save her waiting in on her birthday. Thank you. I would use your service again if I need a similar gift”

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Posted 7 years ago

“I like ordering baskets from here for special occasions, however I did have a a slight problem with a discount code which was quickly resolved by a very helpful customer service agent! I am now happy with my order 😀”

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Posted 7 years ago

“Very happy with the product. It was very fast and accurate. the price was good too Thank you”

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Posted 7 years ago

“Very good customer service. Easy to change preferred wine choice. Good communication. Delivered within 24 hours.”

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Posted 7 years ago

“I got it when I left work and my collegues were super happy with it.”

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Posted 7 years ago

“I love Baskets Galore - I live in Australia, but have many friends and relatives in the UK. Baskets Galore are therefore perfect for Christmas, Birthdays, or even just to say 'Thinking of You'. I have only ever received the highest compliments about the contents. Thank you for such a wonderful service. Next time I am in the UK I plan to order a basket on arrival, so I can taste for myself the lovely things you offer. Thank you so much.”

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Posted 7 years ago

“After enquiring to numerous Hamper companies online, Baskets Galore were the only company who could meet my special requests and they also went above and beyond to help me send a message to a friend overseas in a very special way! Great communication and response rate! 5 Stars! Highly recommended!”

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Posted 7 years ago

“I have already contacted you and no one has replied. Yes I purchased a delivery and you have charged me twice that I’m Not happy about at all.please get back time ASAP and credit my account immediately”

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Posted 7 years ago

Hi Jackie. Due to time zone differences, your email came through last night when we were closed. The 2nd charge you see is a PENDING payment. Your first order attempt failed, and your card issuer has made the decision to show the failed payment as pending. Most banks do not use this policy, it is card issuer specific. We have no control over the way in which individual banks handle the transaction information. I am sorry for the confusion your credit card company has caused. I can assure you that only one payment has been made to ourselves. We will follow up with you again privately. Kind regards, BG Customer Services.

Posted 7 years ago

“Fast delivery great customer service and fantastic value for money.”

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Posted 7 years ago

“Hello, May I wish you all a very happy and successful New Year. I was most impressed with the attention to detail and care taken with my Christmas orders. Your concern with online purchase safety was most welcome, I certainly would order from BasketsGalore in the future. Thank you for your care and attention. Take care Margaret”

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Posted 7 years ago

“My friend was delighted with the basket and its contents and made her feel Christmas had really arrived. She said the food was delicious especially the apple spiced cake. Thank for living up to your statements on the website.”

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Posted 7 years ago

BasketsGalore is rated 4.7 based on 3,237 reviews