BasketsGalore Reviews

Name: BasketsGalore
Rating: 4.72

4.7 Rating 3,229 Reviews

94 %

of reviewers recommend BasketsGalore

4.7

Based on 3,229 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

Write Your review

Tell us how BasketsGalore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

BasketsGalore 5 star review on 19th December 2024

Guy L

BasketsGalore 5 star review on 23rd April 2024

Wendy M

BasketsGalore 5 star review on 23rd December 2023

Lee T

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Many choices with a wide range of prizes to choose from. Really lovely.”

Helpful Report

Posted 4 years ago

“The Artisan Fayre hamper was a gift for family in Ireland. They loved it!!”

Helpful Report

Posted 4 years ago

“Fantastic service and very helpful. Would definitely use you again and highly recommend”

Helpful Report

Posted 4 years ago

“I have placed two orders recently and am very satisfied with the immediate email confirmation of my order and the prompt response by the Customer Care Team to address any questions. Living outside the UK it was very reassuring to know that they were there to ensure everything goes smoothly during the busiest time of the year.”

Helpful Report

Posted 4 years ago

Hi Noreen, I have replied to your email, and forwarded on a copy of the second order confirmation. I am sorry it was not received, perhaps it went to your spam folder? Kind regards, Lauren

Posted 4 years ago

“Excellent service and lovely product. Will order again!”

Helpful Report

Posted 4 years ago

“My wife and I ordered the Christmas Traditional Mixed Banquet Hamper Order No. 1109908. We paid £193.99 with my credit card on 20th November 2020 for a Christmas Traditional Mixed Banquet Duo Hamper. The list of contents on the website clearly listed the delivery as containing a bottle of the following wines :- Red Wyndham Shiraz White Wyndham Chardonnay. This is a Christmas gift for my elderly parents in County Antrim, N Ireland. We confirm that the hamper has been received, however the two bottles of wine have not been delivered and are still awaited. Please advise when these missing items will be provided to the delivery address. I have tried to reach Irish Gourmet customer services by phone on a daily basis since 28th November 2020, but have been advised repeatedly by voicemail that "no-one is available to answer your call". This is proving very frustrating ... our Order No. 1109908 Christmas Traditional Mixed Banquet Hamper has yet to be delivered in a complete state including all the items as listed. Please advise when I will receive the missing items.”

Helpful Report

Posted 4 years ago

Hi William, Thank you for your feedback. We have been in touch to apologise, and explain that we did not receive your first email. The telephone answering service is extremely adhoc as a consequence of the pandemic, and we do have a notice on our website to explain this. Either way it was not our intention for you to feel that we are not here to assist you. We were very sorry to hear that those items were missing from your order. This hamper is also available without wine, and the wrong box was assigned in the warehouse. I sincerely apologise for what has been a case of human error. As already arranged we are sending the missing items to your parents, and will continue to keep you informed via email. Kind regards, Customer Services

Posted 4 years ago

“My mother in law appreciates a lot!”

Helpful Report

Posted 4 years ago

“Excellent service and great product bought my mother and aunt a hamper each and they loved them . Will be using again . David Wilson”

Helpful Report

Posted 4 years ago

“I sent a birthday gift basket to Ireland. My daughter in law really enjoyed it.”

Helpful Report

Posted 4 years ago

“Great service and selection . My Mom looks forward to her Christmas and birthday baskets every year. Thanks for delivering quality every time.”

Helpful Report

Posted 4 years ago

“Good web site. Had a problem paying from abroad. Very good assistance in payment. Goods arrived on time.”

Helpful Report

Posted 4 years ago

“Bought he hamper for my daughter, she was delighted with all the different delights”

Helpful Report

Posted 4 years ago

“Parcel arrived a day earlier than expected, but I was notified by email in advance. Items well packaged, good quality and makes a lovely gift which is always appreciated.”

Helpful Report

Posted 4 years ago

“Very helpful staff who have gone above and beyond on occasion to help me with my order.”

Helpful Report

Posted 4 years ago

“I purchased 3 baskets as Christmas gifts for family. All gifts were delivered as per the estimated delivery times. Very punctual. One gift was delivered to a rural area, with the driver phoning to confirm he was at the correct location. Much appreciated. Everyone is pleased with their hampers. Thank you.”

Helpful Report

Posted 4 years ago

“I sent a hamper to my cousin for him and his family. I have just spoken with him "The hamper is beautiful. The contents very varied and excellent quality, the basket itself will be very useful! The grand children visited today and made their choices. It is a fantastic gift, thank you so much!" So, I think that says everything? Amanda”

Helpful Report

Posted 4 years ago

“I purchased a hamper online and was then told that you could not process the order, as I did not have a local number for the receiver of my gift. Apparently the phone number I provided could not be entered on the UPS system. I did however make my Hamper purchase successfully with Gifts.ie who shipped the hamper within 2 days via DHL. I am still waiting for my refund.”

Helpful Report

Posted 4 years ago

“Overseas order successfully received and thoroughly enjoyed by our friend . Thank you. Highly recommend this business Baskets Galore.”

Helpful Report

Posted 4 years ago

“This hamper has bowled over our friend in Co Meath whose rapturous thanks says it all. The quality and quantity of the contents coupled with an excellent delivery service and packaging have all been greatly praised. I suspect our hope of sampling some of it when we are next allowed to visit in 2021, will prove to be optimistic! Thank you and a very happy and safe Christmas and New Year to you all”

Helpful Report

Posted 4 years ago

“As always, Baskets Galore has provided excellent customer service - even checking to see whether I may have made a mistake with the delivery date on my latest order. I had indeed made an error and it was rectified immediately. Many thanks, Barbara(Australia).”

Helpful Report

Posted 4 years ago

BasketsGalore is rated 4.7 based on 3,229 reviews