BasketsGalore Reviews

Name: BasketsGalore
Rating: 4.72

4.7 Rating 3,230 Reviews

94 %

of reviewers recommend BasketsGalore

4.7

Based on 3,230 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

Write Your review

Tell us how BasketsGalore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

BasketsGalore 5 star review on 19th December 2024

Guy L

BasketsGalore 5 star review on 23rd April 2024

Wendy M

BasketsGalore 5 star review on 23rd December 2023

Lee T

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great company, good selection of food. Their customer service is also brilliant! Have used them for the last several years for deliveries to both Northern and Southern Ireland and always timely. Highly recommend using them”

Helpful Report

Posted 5 years ago

“Amazing top quality of every single item In the basket! And incredible value! This was purchased for a colleague who is leaving to have a baby, and she was overjoyed with it all. She is very pro organic, so this gift was made perfect for her! Thank you”

Helpful Report

Posted 5 years ago

“The basket was hardly like described. I can understand if out of stock of something that you have to replace it but this was nothing like it. I spent ages choosing a basket with the things I knew she would love and they were not in it. Totally devastated.”

Helpful Report

Posted 5 years ago

Hi Vanessa, I am very sorry to learn of your disappointment. However it is lovely to hear that your daughter was delighted with the Gift Basket. Sometimes it is necessary to replace items. However this isn’t normally due to lack of stock, but rather lack of supply continuity. Suppliers can also improve/change their packaging, and the photo of the Gift Basket - if taken a little while ago - may not be reflective of this. Just recently we have been unable to receive supplies from 3 of our long-standing partners. A soft drinks company, a snacks company and a bakery company. All three have ceased to exist. I can see that you have ordered the Birthday Party gift basket. I notice that 4 of the items in this Basket relate to these suppliers. Due to this, items will have been replaced. However please rest assured that they have been replaced with very similar items, or with upgraded items. We never, ever downgrade - or put in items that aren’t as close as possible in nature to that advertised. For example the mini iced cake will have been replaced with a chocolate birthday cake which is quadruple in size. The birch water will have been replaced with an alternative organic sparkling drink, and the small nuts packet will have been replaced with an alternative savoury snack. I hope that my explanation alleviates your concern. If it would reassure you further, I would be happy to call your Daughter and speak to her about the gift and explain the circumstances. It truly never is our intention to disappoint. Due to your comments this Basket has now been removed from sale, until it can be rephotographed with the new packaging/alternative product lines. Thank you very much for your feedback and for bringing this matter to our attention. Kind regards, Lauren

Posted 5 years ago

“The "Get Well" hamper was very well received - especially the reading material and puzzle books as well as the fruit and healthy snacks. Delivery was as promised. Have no hesitation in recommending your service and will use it in the future.”

Helpful Report

Posted 5 years ago

“I use Baskets Galore all the time for my presents as I live in Australia and my family are in England. They are always on time and packaged beautifully. I highly recommend!”

Helpful Report

Posted 5 years ago

“An excellent service backed up by some very helpful and courteous staff. A thoroughly reliable company able to deliver and serve the EEA and probably further afield. A clear market leader and thoroughly trustworthy”

Helpful Report

Posted 5 years ago

“I placed my order via the website to be sent to multiple addresses and the website was easy to navigate and I was kept up to date on the status of my deliveries.”

Helpful Report

Posted 5 years ago

“I put the wrong address in and they reached out to correct it first! Thank you”

Helpful Report

Posted 5 years ago

“I use them every year and they always deliver on the day they say they will and their goods are of the highest quality.”

Helpful Report

Posted 5 years ago

“Easy to order basket. Basket arrived on time. My daughter in law was very pleased.”

Helpful Report

Posted 5 years ago

“They delivered exactly as claimed (which was 2 days internationally which to me was amazing) and I was even able to specify time of day. Product was beautiful and as pictured on website. Flower was a beautiful small rose bush.”

Helpful Report

Posted 5 years ago

“I live in the Bahamas and sent a Thank You basket to friends in Surrey. They absolutely loved it. The contents were packed neatly and arrived fresh. I can’t complain. My friends are happy and that makes me happy. Well done BasketsGalore! I will definitely use you again.”

Helpful Report

Posted 5 years ago

“The recipient of the indulgent gift basket was thrilled with it and can't wait to use all the products”

Helpful Report

Posted 5 years ago

“Having lost a dear friend, and being an ocean apart, it was of utmost importance to us to send something to her family to show our support and condolences. Your company made that possible for us and the lovely gift basket was delivered as scheduled. You made a difficult time a little easier. Thank you!”

Helpful Report

Posted 5 years ago

“I ordered a fruit basket for my Dad to be delivered to him in hospital the following day. This was delivered before midday the next day. Very happy with the service I received and the product.”

Helpful Report

Posted 5 years ago

“Delivered on time. Quality product. Beautiful presentation.”

Helpful Report

Posted 5 years ago

“Arranged a surprise treat for my family and had the hamper delivered to a hotel we were staying in for the weekend. They helped put the hamper together taking into consideration my specific suitable for vegetarian/halal diet requirement and ensured it got to the hotel before our arrival. Went way beyond the normal customer service requirement. Brilliant!”

Helpful Report

Posted 5 years ago

“Our niece was absolutely delighted when she received this wonderful "Get Well Soon" Hamper. She said that it was the best gift she ever received, and so thoughtful.......................... keep up the good work :-)”

Helpful Report

Posted 5 years ago

“Very good service . I wanted something special for my best friend on the birth of her baby . Very different hampers compared to what else I could find on the internet”

Helpful Report

Posted 5 years ago

“Bought the wedding hamper as a present to friend. She loved the basket. Thank you!!!”

Helpful Report

Posted 5 years ago

BasketsGalore is rated 4.7 based on 3,230 reviews