BasketsGalore Reviews

Name: BasketsGalore
Rating: 4.72

4.7 Rating 3,239 Reviews

94 %

of reviewers recommend BasketsGalore

4.7

Based on 3,239 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

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BasketsGalore 5 star review on 19th December 2024

Guy L

BasketsGalore 5 star review on 23rd April 2024

Wendy M

BasketsGalore 5 star review on 23rd December 2023

Lee T

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have ordered a few baskets this year as presents for the family. Always delivered on time and it is great that you can choose which produce you can have in the basket.”

Helpful Report

Posted 8 years ago

“Excellent choice for all occasions / events. Painless on-line ordering. Delivered next day (morning) as promised. Not the cheapest, but given quality of products and service, represents good value.”

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Posted 8 years ago

“I had trouble using the pay by card but i called into the customer service desk and this was quickly resolved, the hamper is scheduled for delivery today”

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Posted 8 years ago

“I ordered from Australia for my niece in Ireland. The order was delivered in under 48 hours and my niece was delighted with the contents of her Organic Baby Basket. I would be happy to recommend your product and service. Robyn Williams.”

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Posted 8 years ago

“Great range of options. Perfect for someone out of the UK ordering a present for someone.”

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Posted 8 years ago

“Did small research and happy came across Irish Gourmet. Very prompt and courteous service. I am from out of Ireland so my message must be some longer than usual. I would appreciate little more characters allowed for greeting/message Anyway it was pleasure to do business with Irish Gourmet”

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Posted 8 years ago

“I ordered a basket for my friend on Friday afternoon and it was delivered the very next morning. She was thrilled with the contents and I am very happy with how easy it was to order. Thank you.”

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Posted 8 years ago

“The quality of the items and the basket itself was really good. The delivery service reached out to my boyfriend to ask for more specific information on what to do about the delivery. He was really happy about the gift.”

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Posted 8 years ago

“BasketsGalore is my new best friend! I am not from the UK (or any where close) but wanted to send my daughter who is in university there a gift basket. I found BasketsGalore while searching the internet and really liked what they had to offer. I wanted a few "extras" to be put in an already designed basket but couldn't do this via the shopping cart. I clicked on the "contact us" button and told them my dilemma. They responded quickly, explained why I couldn't and then proceeded to process the order exactly the way I wanted. I asked if I should call in my order to make life easier for them but was told that I didn't have to - and I didn't. The entire process was wonderful and their customer service is beyond the best I have ever had. Not only was their customer service incredible during but has been fantastic to the end. They kept me updated every single step of the way - right up to the time my daughter actually received it (in less than 24 hours I might add). They even sent me a photo of the basket BEFORE it was sent out so I could see for myself that everything (including the extras) was inside - I thought that was going the extra mile. As you can probably tell, I am one very satisfied customer. Since I am not from the UK, I had no choice but to go with a website I liked and trust that it was as good as it looked. They were. i also want to say that my daughter loved it as did all her flatmates. One of them even said, "someone really loves you" to her. Thanks BasketsGalore for letting me show my daughter that the someone who loves her is me!”

Helpful Report

Posted 8 years ago

“I used this service for a get well soon hamper . It was fantastically easy to use and the gift was delivered the next day . The receipiant was thrilled to reacievebsuch lovely goodies . Will definitely recommend to all my friends !”

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Posted 8 years ago

“Prompt delivery, easy to contact, fantastic gifts!”

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Posted 8 years ago

“Sent my basket as a gift to a friend in hospital. She was really pleased by it and it was great to have the delivery direct to hospital when I couldn't get there myself. Great service.”

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Posted 8 years ago

“The basket was a 'healthy' choice, supposedly. It was delivered with bruised and/or moldy fruit and the birthday cake was a small thing that could be bought for about £3! The whole thing was a disgraceful commentary on Baskets Galore and this was the first and last time we will use them!”

Helpful Report

Posted 8 years ago

Dear Mr Jury. We have been communicating via email, and as such you are aware the Fruit Basket was 5 days old when it was received. The recipient was not at home when the delivery company tried to deliver on Friday. We monitor all deliveries in-house, and when we noticed the delivery failure we did make every attempt to contact the recipient to organise re-delivery or collection. Unfortunately there was no response to our calls. We tried stopping the courier company delivering on Monday (yesterday) but unfortunately this was not possible. We are sorry you were disappointed in the size of the iced fruit birthday cake. It is made by a bakery that supplies one of the UK's most famous luxury food retailers and sells for £6.99. We will of course be contacting you privately to discuss how we can work towards rectifying this matter for you. It is very disappointing that we should lose your goodwill because delivery was not able to be made on the day you instructed. Kind regards, Lauren Customer Services

Posted 8 years ago

“Delivery on time; great presentation and good quality of products; great idea to provide the bunting too”

Helpful Report

Posted 8 years ago

“In my haste to organize a birthday basket from overseas I forgot to add a message. Victoria from Baskets Galore noticed that I usually sent my daughter a gift at this time of year to this address so she kindly added a short greeting from mum and dad. I thought this was most thoughtful and I appreciated the gesture.”

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Posted 8 years ago

“Good Quality products, Good presentation , Received in time .”

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Posted 8 years ago

“It made me happy the fact of having the opportunity to send a present abroad in such an easy way!”

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Posted 8 years ago

“No hassle with ordering on line and the baskets are always well presented and full of goodies. Delivery so far has been on time”

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Posted 8 years ago

“Excellent service”

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Posted 8 years ago

“I bought a basket for a friend who was recovering from an operation and they were really pleased with it. They sent me a photo of how it arrived and it was beautifully presented so I was really happy and will use you again in the future.”

Helpful Report

Posted 8 years ago

BasketsGalore is rated 4.7 based on 3,239 reviews