BasketsGalore Reviews

Name: BasketsGalore
Rating: 4.72

4.7 Rating 3,202 Reviews

94 %

of reviewers recommend BasketsGalore

4.7

Based on 3,202 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

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BasketsGalore 5 star review on 23rd April 2024

Wendy M

BasketsGalore 5 star review on 23rd December 2023

Lee T

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great gift ideas and although delivery is quite expensive it was delivered on time”

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Posted 1 year ago

“Gift basket was easy to order and payment was fast & efficient. It was delivered to the recipient on time and he was happy with the contents.”

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Posted 1 year ago

“Quality product, good service but I had a problem. I ordered to have it delivered on 27th Jan - my Mother's birthday. I got a message from delivery company DHL saying it was going to be delivered. I then pressed the button to say that they could leave it by the front door as I heard my mother was going to be out for a lunch. DHL then changed the delivery to 30th because of a change of instruction. Disaster. No way back. Not your fault but it occurs to me that you could anticipate this by asking when I ordered if it had to be signed for and if it could be left in a safe place. Not blaming you but DHL's system, which I understand, yet I think you can overcome it.”

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Posted 1 year ago

“This order was a gift to someone in the UK. I am in the USA. The folks receiving the gift were very happy with it. This is not the first time I've ordered from you. Each time (same recipient) was very pleased. Will be ordering again next year.”

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Posted 1 year ago

“Great service and the recipient was very happy.”

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Posted 1 year ago

“Once again your basket was well received by our relatives. Many thanks for the prompt delivery of the flowers and "goodies" in the basket.”

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Posted 1 year ago

“The BasketsGalore team is very good with quick responses to emails and care for their customers I truly appreciate their fine work. I have been a loyal customer for many years and have never been disappointed Thank you Team! From Canada”

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Posted 1 year ago

“Attempted delivery on wrong date”

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Posted 1 year ago

Hi Paul, thank you for the feedback. We do try to explain at checkout that specific delivery days are achieved on a best endeavour basis, but can be a day or 2 either side. Delivery was attempted on the Thursday (1 day before your preferred date) but then successfully reattempted on the Friday (your preferred date). We're sorry you feel this was only worthy of a 2 star review and we trust the gift basket itself was thoroughly enjoyed. The BG Team.

Posted 1 year ago

“Very satisfied with my purchase. The item selection was excellent and really good quality. Arrived by DHL exactly when promised. Goods were packed in a very nice box which is ideal to keep as a storage box. I placed my order in the USA for UK delivery and it was handled very smoothly with updates on how it progressed. Excellent service and highly recommended.”

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Posted 1 year ago

“Just as I expected although was disappointed it was delivered on 17th December instead of the intended delivery schedule of 21st December.”

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Posted 1 year ago

Hi Anne, thank you for the feedback. We're so pleased the hamper was well received. We're sorry you were disappointed with the delivery. We do try to explain at checkout that in the month of December we work in delivery weeks, rather than specific dates. So the date you select at checkout is the latest date the gift will arrive. We react to information supplied to us by the delivery couriers at their busiest time of year. We trust this goes some way as to explaining why it was a little bit earlier than expected. All items inside also have a post Christmas best before date, so as everything can be enjoyed over the holiday period. Many thanks, The BG Team.

Posted 1 year ago

“Basket itself was amazing but very disappointed with delivery !! It was advertised that it would be delivered in time for Christmas and stated that it would be delivered on the 23rd December, perfect for Christmas surprise, but the hamper didn't arrive until the 29th !! Very disappointed.”

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Posted 1 year ago

“My sister was quite thrilled with it.”

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Posted 1 year ago

“You did not, at all. Promised a 22/12 delivery and did not meet your deadline. Very disappointing.”

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Posted 1 year ago

“The whole operation went very smoothly.”

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Posted 1 year ago

“Basetsgalore came to my rescue after I was let down badly by another supplier. Ordered hamper late 19th Dec arrived on 22nd. Parents were very relieved and happy.”

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Posted 1 year ago

“Ordered from Australia easily and the basket included something of comfort for each household member. I’d recommend.”

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Posted 1 year ago

“Always have a good selection and arrives on time”

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Posted 1 year ago

“My 2 nieces in England received their hampers and they and their children were delighted. It is wonderful for children to explore a hamper especially when there are sweets inside.”

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Posted 1 year ago

“We are very unhappy . Recipient had message to say hampers would arrive Wednesday and again on Thursday and we are now on Christmas Eve and they still haven’t arrived”

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Posted 1 year ago

“They were very helpful with the ordering process, delivered in a timely manner with great communication regarding delivery. My daughter was very pleased with all items, and the lovely presentation. This is the second time we have ordered from this company and we are always very happy with our decision. Great service, products, and delivery. We highly recommend.”

Helpful Report

Posted 1 year ago

BasketsGalore is rated 4.7 based on 3,202 reviews