BasketsGalore Reviews

Name: BasketsGalore
Rating: 4.72

4.7 Rating 3,239 Reviews

94 %

of reviewers recommend BasketsGalore

4.7

Based on 3,239 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

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BasketsGalore 5 star review on 19th December 2024

Guy L

BasketsGalore 5 star review on 23rd April 2024

Wendy M

BasketsGalore 5 star review on 23rd December 2023

Lee T

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I live in Australia and used Baskets Galore to send a Hamper to a friend in Wales. She was thrilled with the contents of the hamper. It was delivered promptly and was such an easy way to send something to someone overseas. Thankyou”

Helpful Report

Posted 9 years ago

“Amazing customer service - I had the wrong address and emailed to change. Lauren was fantastic and updated it straight away, really pleased with the level of service. would definitely use this service again!”

Helpful Report

Posted 9 years ago

“Very efficient and great selection. The family enjoyed it”

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Posted 9 years ago

“Can't speak highly enough of the quality of the hamper and the service. This was a Christmas gift for my nephew and his family and considering the hamper was only delivered today, I've already had two texts from him telling me of its quality and how impressive it is Thank you!!”

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Posted 9 years ago

“Everything went very well and the 3 baskets that I ordered were received on the day that I had requested. Would recommend using Baskets Galore to anyone in need of this type of service.”

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Posted 9 years ago

“I am living in Australia, I sent my mother in the UK a hamper. She thoroughly enjoyed the hamper and the presentation. She said it made her cry with joy. The service was prompt and delivery on time. Thanks for giving my mum something to appreciate at Christmas.”

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Posted 9 years ago

“Placed order from Canada and everyone at Baskets Galore was extremely helpful and very prompt to reply to e-mails. Basket was delivered on time and was exactly as advertised. Thank you!”

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Posted 9 years ago

“Great way to give a christmas gift! I live in holland and for myself its a great way to give something to my family in the UK.. Been doing it for years & will keep doing it for years to come. Kind regards, Marcel”

Helpful Report

Posted 9 years ago

“Purchased an Irish product for my family. got the request for a review days or weeks before they could have received it or even sampled one morsel of each and every item, tip: give us till the new year!!”

Helpful Report

Posted 9 years ago

Hi Allyson, thank you for your comments. We look forward to receiving your updated review now that everyone will have had a chance to sample the goodies. Many thanks, the BG Team

Posted 9 years ago

“We were delighted with baskets Galore there excellent service. We got a phone call from our friends they were so pleased with their surprize basket we Will be using them every time well done.”

Helpful Report

Posted 9 years ago

“I was very happy with the choices and the prices that were offered and I'm sure our friend will enjoy thank you regards Jo”

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Posted 9 years ago

“Very nice assortment of food. I really wish there was a way to compare several hampers at once.”

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Posted 9 years ago

“I sent 11 hamper gifts that cost me £500 and they forgot to put a tag on to say who the gift was from! So I have sent a load of presents that no one knew who sent them. They say they have called the recipients to make amends but I know they generally haven't as my cleints and friends are still clueless. Really bad service and if were you then go somewhere more professional”

Helpful Report

Posted 9 years ago

Hi Peter. We are so disappointed with your feedback, as we have been in communications with you to both apologise and resolve. As explained a technical glitch resulted in your signature being omitted from the gift tag. The main body of the message was enclosed. We had emailed you on Friday to advise that each recipient had been contacted immediately by telephone, and an apology made. Your final 2 orders arrived today, and the recipients were contacted. The feedback from each individual we spoke with was that they were delighted with their Gift Basket. As such it is very disappointing to receive such negative criticism when we worked so hard to resolve it quickly and efficiently. We understand that you are quite rightly frustrated, and we sincerely apologise, as this is not indicative of a normal shopping experience with ourselves. We trust that you will appreciate that mistakes can sometimes happen, and our response was professional. May I reiterate our sincerest apologies. Kind regards, Chloe, Customer Services.

Posted 9 years ago

“Good selection of items and various hampers for Christmas. It was easy to order and get my gifts delivered before Christmas. Well done!”

Helpful Report

Posted 9 years ago

“To my knowledge this basket has only been despatched but no confirmation of delivery has been given when tracked. It was due for delivery yesterday 21st December/”

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Posted 9 years ago

Hi Sheila, thank you for your comments. We were sorry to read this review as your gift basket was successfully delivered on 21st December as requested. It maybe just hadn't been updated on the couriers website when you tracked it via your account. We are always happy to help you track deliveries if you drop us an email. We hope you may think of upgrading your review now you know it was delivered on time & was hopefully enjoyed. Many thanks, the BG Team

Posted 9 years ago

“I've had a good experience ordering from the UK for delivery to my parents in Ireland”

Helpful Report

Posted 9 years ago

“I found the website really easy for me to use however I would like to see more different occasional and romantic hampers as it would also increase the business.”

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Posted 9 years ago

“Well presented site, easy to select, great selection I had a little bit of difficulty with the address bars and UK post codes, a quick phone call and a correction of the numbers remedied the problem. Will re order”

Helpful Report

Posted 9 years ago

“You guys are fantastic! I always order too late and you always deliver on time. I really appreciate your service as I can give my friends and family in England a great gift although I live so far away in California. Thank you Linda Hodgson”

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Posted 9 years ago

“Perfect, no problems. However, I have been unable to order for Xmas due to "pop ups" on your web site. Any suggestions?”

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Posted 9 years ago

BasketsGalore is rated 4.7 based on 3,239 reviews