BasketsGalore Reviews

Name: BasketsGalore
Rating: 4.72

4.7 Rating 3,239 Reviews

94 %

of reviewers recommend BasketsGalore

4.7

Based on 3,239 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

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BasketsGalore 5 star review on 19th December 2024

Guy L

BasketsGalore 5 star review on 23rd April 2024

Wendy M

BasketsGalore 5 star review on 23rd December 2023

Lee T

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After a problem with a mug that cracked upon first use, the people at Baskets Galore were prompt when I complained. My mom now has a replacement mug and is always happy with the quality of gifts she receives.”

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Posted 7 years ago

“This is the easiest birthday present I have ever had to shop and send overseas! Loving it - no worries as I am kept informed all the way. Thank you, I hope someone will send me a basket...”

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Posted 7 years ago

“I asked for a couple of changes to my basket and the staff were very obliging and helpful. Responses were very swift. Excellent customer service.”

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Posted 7 years ago

“Sending a gorgeous basket of goodies to my niece who was getting married in Dublin from the other side of the world in Australia was made very easy.The selection of goods was extensive, the process simple and the service very efficient. My niece was thrilled and very impressed. Thank you”

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Posted 7 years ago

“Delivered on time to my son who was thrilled as he could nibble on delights while stufing for uni exams”

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Posted 7 years ago

“We had to send a gift for the arrival of twins; they were accommodating to our particular requests. They used organic products and it was beautifully presented. It was so well received that even members of the board were shown photos and have now made me chief present buyer for the company (it's a large global company).”

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Posted 7 years ago

“Great service, my mum received her package on time and was delighted,”

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Posted 7 years ago

“I had a perfect first shopping experience with BasketsGalore. I was ordering a gift (from abroad) for a friend in the UK and although initially I had some difficulties completing the payment, the BasketsGalore team were extremely helpful and responsive, and quickly helped me solve the issue. My gift basket arrived promptly and was received with delight, so I wholeheartedly recommend the company and their impeccable service.”

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Posted 7 years ago

“I didn't appreciate that your online order webpage DID NOT inform your customers that your shop would be closed throughout the entire Easter weekend. Upon surfing the internet I chose your store to order an Easter basket for my 8 year old grandson. He's very disappointed that he couldn't have his Easter basket for Easter Sunday. Your online webpage should alert customers of your holiday closings, giving us the opportunity to shop else where. What's the use of receiving an Easter Basket after the holiday is over. I truly believe this is poor customer advertisement and service!! I also feel I should receive a discount of more than a mere 2 pounds .50 pence. Your business have lost me as a future customer.”

Helpful Report

Posted 7 years ago

Dear Jameela, I am very sorry that your order could not be delivered until after Easter. This is because the courier companies here in the UK close on Good Friday and Easter Monday for an extended Easter holiday period. When you placed your order on Good Friday at 5pm GMT the calendar at checkout would have given the next delivery date that was available. This was displayed before you proceeded to the payment section. You can see the delivery date on your automated order confirmation. What we have done is included a little note to your Grandson explaining that it was your intention for the gift to arrive in time for Easter. We hope this goes a little way to making it for the disappointment caused. Kind Regards, BG Team

Posted 7 years ago

“The Easter Basket was ordered from Australia for our daughter and family in London. We have used Baskets Galore previously and trust them to send an honest basket. that was delivered on the promised day. Our London family loved the contents of the basket.”

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Posted 7 years ago

“My grandsons were delighted with their Easter treat. Ordering was easy and the basket was delivered on time with no problems,”

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Posted 7 years ago

“Our granddaughters were excited to receive an Easter basket from their USA grandparents. Ordering was very convenient. The girls loved it!”

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Posted 7 years ago

“The recipients of the basket were thrilled with it, the contents were delicious. It was so beautifully decorated everyone should receive one!”

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Posted 7 years ago

“Excellent communication,our Grandchildren's Easter Basket arrived on time even though I made a mistake on the house number.They love it. Nothing is too much trouble. Thank you all so very much.”

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Posted 7 years ago

“I ordered a gift basket for my daughter who is going to school in the U.K. It was delivered on time and my daughter says it's very cute and she loves it! Thank you so much for making her holiday away from home nicer!!!”

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Posted 7 years ago

“I ordered a basket on line from Australia for our daughter in London. excellent communication without a word spoken. every stage of process was communicated by email. my daughter received her basket within the stated time. she was thrilled with the wonderful selection she received. Great value with great products included. I would recommend this service to anyone. such an easy process with so many choices. well done.”

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Posted 7 years ago

“My parents just sent me pictures of the gift basket and it looks great. Thank you”

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Posted 7 years ago

“I have used Baskets Galore a couple of times now for staff gifts. Great selection of pre-packaged gifts, but also easy to make your own. Staff on hand online to chat you through options and ideas and fast delivery. I will conntinue to use Baskets Galore - thank you!”

Helpful Report

Posted 7 years ago

“Having written a bad review on the 12th of april for baskets galore , two items were missing from my basket which i was unhappy about because this had to be sent that day, I emailed them straight away, and they emailed me back to apologise and sent another hamper out which came the very next day they sent the same hamper and also another extra hamper with allsorts of goodies in and a hand written letter to apologise for their mistake, they also told me i could keep the first hamper that they had sent with their compliments. I have never encountered such excellent customer service from this company and would use it again and recommend them to my friends,so i have now changed my review of these and feel abit bad for writing a bad review about them .Well Done Basket Galore.”

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Posted 7 years ago

Hi Corinne, we were really sorry to read your comments as we had only received your telephone call & subsequent email a few moments ago. A member of our Customer Services team was just replying to apologise for the packaging error, as the balloon is the last item to be added into the delivery carton. You will see in our email that we would like to send an entirely new gift basket to you as an apology, so we look forward to resolving this for you ASAP.

Posted 7 years ago

“Ease of ordering, good selection, quick delivery, and nice presentation of product.”

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Posted 7 years ago

BasketsGalore is rated 4.7 based on 3,239 reviews