BasketsGalore Reviews

Name: BasketsGalore
Rating: 4.72

4.7 Rating 3,229 Reviews

94 %

of reviewers recommend BasketsGalore

4.7

Based on 3,229 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

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BasketsGalore 5 star review on 19th December 2024

Guy L

BasketsGalore 5 star review on 23rd April 2024

Wendy M

BasketsGalore 5 star review on 23rd December 2023

Lee T

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff at Irish Gourmet were very helpful in resolving an issue when there was a “glitch” in the automated PayPal transaction. I really appreciate their helpfulness.”

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Posted 4 years ago

“it was for my mum as I cannot visit from abroad during covid. she was delighted about the contents and packaging. much better than what she receives from another company that has pretty boxes with a lot of wasted space.”

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Posted 4 years ago

“Sent the bereavement basket to a friend after she lost her Dad. Was pleasantly surprised with how beautiful the basket looked and how straightforward the ordering process was. Would happily recommend and use again.”

BasketsGalore 5 star review on 22nd November 2020

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Posted 4 years ago

“We were unable to make the trip to celebrate my dad's 80th birthday so we opted to send him something from BasketsGalore. He was so happy and touched I could hear him smiling through the phone!”

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Posted 4 years ago

“Such a great selection of hampers and price range.”

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Posted 4 years ago

“Made me UNHAPPY”

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Posted 4 years ago

“Such a beautiful gift and amazing service. I was too late to order a personalised jumper as my friend hadn’t chosen a name and when I asked if it could be added they have sent a personalised jumper free of charge which was so thoughtful and unexpected. Will definitely use again and highly recommend.”

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Posted 4 years ago

“Messed up on delivery date. Even after sending SEVERAL emails”

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Posted 4 years ago

Hi Oma, Sorry to hear this. We did explain via email, and there is a notice on our website, which states that we are unable to guarantee specific delivery dates at this time. The preferred delivery date on your order was 20th November, and delivery was made on 19th. We are sorry if this did not meet your expectations. Best wishes, Lauren Customer Services

Posted 4 years ago

“Sent this to my son for a special birthday as we were not able to be together due to corona virus. I called it a birthday party in a box . Full of delicious produce. Delivered on time and was able to track which was very useful”

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Posted 4 years ago

“What I ordered I did not get, what is a Hamper basket we can all Google, what I got was a basket I have myself two bottles sitting on top!! Shocking I paid 94euro for privilege, also why have a number to contact no one in office answer it,!! As a person with a disability I need to use a phone, I have ordered another Hamper for December I am going grin and bear it now, will not use this company again.”

Helpful Report

Posted 4 years ago

Hi Catherine, we are sorry to hear the product did not meet with your expectations. The photo you attached shows the gift basket arrived as advertised on our website. The wine is packaged this way for logistical reasons to avoid breakages. As per our correspondence, we did offer you a full refund as our company policy is to always exceed expectations, unfortunately we received no reply, so we assume you have decided to keep it. Apologies we were unable to take your calls, we do have a COVID announcement on our website explaining why it is not always possible to answer our phone line during this time. Thank you very much for taking the time to leave your feedback, take care and stay safe. King regards, Poppy

Posted 4 years ago

“YES THE BASKET GOT TO THE DESTINATION AND WAS GREATLY RECEIVED JUST A SHAME YOU DID NOT ACKNOWLEDGE THE FACT IT WAS FOR XMAS”

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Posted 4 years ago

Hi Jane, Thank you very much for taking the time to leave feedback. We are very sorry that delivery was made earlier than anticipated. The delivery date on your order confirmation came through as 20th November, and the greetings card message had a "thank you" message. This led us to assume that it was your intention for the basket to arrive asap, rather than for Xmas. We apologise if this wasn't the case. Should you place an order in the future, we would be very grateful if you could please double check the date selected on the calendar during the checkout process, before you submit the order. Thank you very much for you valued custom - it is very much appreciated - and we trust that gift basket was well received by the recipients. Take care, and stay safe. Kind regards, Lauren

Posted 4 years ago

“Beautiful and pleasant”

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Posted 4 years ago

“Delivered a few days early and a great hamper full of delicious treats”

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Posted 4 years ago

“Fantastic Hamper and service as always.”

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Posted 4 years ago

“I have used in the past a number of household names for Hamper Delivery. The front runner is most certainly Baskets Galore and is my only service provide for Hampers. They are most efficient, courteous and helpful. Nothing has ever gone wrong but if it did I have absolute confidence that Baskets Galore would put it right. Personally there is no one that comes near their service and I always know the Hamper is delivered.”

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Posted 4 years ago

“Happy Lockdown Birthday for my Husband - absolutely fantastic. And delivered before the expected date which was much appreciated. Good value for money too.”

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Posted 4 years ago

“I bought a berievement hamper for my friend and their family, it was much appreciated - all the foods were lovely, and the flowers too.”

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Posted 4 years ago

“Self isolating recipient loved her birthday hamper. Thankyou to BasketsGalore for being so helpful to a customer who couldn’t get the address right! Thanks again.”

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Posted 4 years ago

“Thank you. The hamper arrived in France and looks delicious.🤤😄”

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Posted 4 years ago

“Thanks so much..my friend in Belgium received the condolrnces basket before the date you said she wouldn't. It was just as beautiful as its photo in the website.. thanks so much, great product and great service!”

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Posted 4 years ago

BasketsGalore is rated 4.7 based on 3,229 reviews