BasketsGalore Reviews

Name: BasketsGalore
Rating: 4.72

4.7 Rating 3,240 Reviews

94 %

of reviewers recommend BasketsGalore

4.7

Based on 3,240 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

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BasketsGalore 5 star review on 19th December 2024

Guy L

BasketsGalore 5 star review on 23rd April 2024

Wendy M

BasketsGalore 5 star review on 23rd December 2023

Lee T

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I used Baskets Galore for the first time recently. Loved their selection and the online chat option, ad I had some queries. They were very helpful when I had to change the delivery address and responded promptly. The recipients are pleased with the gift. I will definitely use them again, lovely ideas for personal and different gifts.”

Helpful Report

Posted 9 years ago

“I can only comment on the delivery and customer service for this company as I didn't see the basket and contents as I live in Los Angeles but in short, the customer service was BRILLIANT! I ordered a basket to be delivered to a care home as a welcome gift for my friend but sadly my friend could not be moved to the care home as she was too unwell to be moved from hospital. I contacted Baskets Galore as I didn't know what to do and they arranged for the basket to be collected from the care home and redelivered to my friend at the hospital where she was. Most of the time, as consumers, we are frustrated every which way we turn when it comes to a problem with delivery and nobody wants to help but Baskets Galore just sorted it out for me and my friend now has her basket of goodies! Thank you so much Baskets Galore!”

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Posted 9 years ago

“Had a lot of options and i liked the option to add a free card!”

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Posted 9 years ago

“I found Baskets Galore on a google search. I am from Canada and I have family in the UK. Prior to finding them, I use to ship gifts overseas. A few years back, I found them and took a chance on them, as I did not have time to ship. I have been using them every since. I have shipped about 4 - 5 baskets a year since 2013, and now my family looks forward to getting them! They have their favorites - the Mega Cheesy Basket, and when a birthday comes close, they *remind* me that this basket is their favorite. They look forward to it every birthday and gift giving holiday <3 Customer for life”

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Posted 9 years ago

“I ordered two different baskets for baby girls from the U.S. to my friends in the UK and Germany. Both mothers were very pleased with the quantity and quality of the items and delivery was on time and flawless. Packaging looked great too. Thank you!”

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Posted 9 years ago

“Website was very clear and easy to see what was available. also impressed that I had received an e-mail to check that I did not want a gift card included. Delivery was on time. Overall very happy with everything and will use again”

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Posted 9 years ago

“QUICK DELIVERY WEBSITE EASE OF USE FAIRLY EXPENSIVE PRODUCTS BUT TAKES HASSLE OUT OF CREATING HAMPERS YOURSELF”

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Posted 9 years ago

“Baskets Galore We ordered a Fruit and Chocolate gift basket for our beloved Uncle who passed away. As we live in the United States and our Uncle lived in the UK I was not sure what the basket would look like or if you could deliver on short notice. You exceeded our expectations and delivered the next day with a beautiful, bountiful, gorgeous basket. We can't thank you enough.”

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Posted 9 years ago

“They checked & confirmed the address before sending & notified of any corrections. Delivered on the day as advised plus presented well & with quality products. A Big Thank you for valuing me as the purchaser & appreciate the magnificent service & quality of your products. Thank you.”

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Posted 9 years ago

“I was very pleased with this order. I created my own "Get Well" basket from the website, because the recipient is on dialysis and has a restricted diet. I did not see the basket, but the next day delivery to a hospital was more efficient and prompt than I could have hoped and the contents were exactly as I ordered. The recipient told me that the hamper presentation was lovely, and all the contents very fresh and tasty. I will definitely use Baskets Galore again. Thank you to all concerned with this flawless customer service!”

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Posted 9 years ago

“I was surprised with the delivery speed. The basket was nicely done.”

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Posted 9 years ago

“Ordered a hamper as had forgotten a friends birthday. Was so relieved that they delivered and was able to get present to destination on time. Very good, prompt service. Thank you.”

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Posted 9 years ago

“Three gift baskets options looked good, and we enjoyed making our choice based on what we knew about the person we were sending it to. The process of ordering online was good - possibly it would have been very good except that I have not had a lot of experience with this. The online order confirmation and dispatch messages came through promptly. and having a tracking link was very reassuring. I didn't use this in the end, because the person who got the gift basket sent me an email that included many positive comments about the freshness of the fruit, the beautiful arrangement and colours. As she also sent a photo, we were able to see the gift basket for ourselves. Well done - we'll use BasketsGalore again!”

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Posted 9 years ago

“I chose this to send to someone who is recovering from a serious illness and needed a boost. I am happy to say she absolutely loved it - it arrived on time and in perfct condition - and apparently the chocolate truffles were delicious! I had to rely on the reviews as I had never used this site before and I live overseas. I booked the basket on a Friday for next day delivery and Baskets Galore were good enough to contact me saying it would not arrive until Tuesday (due to the weekend) giving me the option to change my order if necessary. Thank you for an excellent service and a lovely product!”

Helpful Report

Posted 9 years ago

“Very helpful customer service who informed me that I'd left my gift card message blank. Order was dispatched quicky and promptly.”

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Posted 9 years ago

“I though the choice and selection was good the only thing I found disappointing was that I was unaware how much the delivery would be until the end and as I was ordering within a budget for my company I went over it so will probably not use this site again, I realise I could have gone back and deducted things but that would have left little in the basket. Perhaps you could make it clearer in the beginning what the delivery costs will be. Thanks dj”

Helpful Report

Posted 9 years ago

Hi Debra. Thank you very much for your feedback. We are so disappointed to hear that the next day delivery charge means you might not shop with us again, especially as you seemed to really like our product and service. As such I hope you don't mind if I explain that we don't make any profit on the delivery rates, we actually subsidise them. Courier companies charge by volumetric weight and size, and as are Gift Baskets are big and heavy we get charged a lot for an overnight delivery service. You mentioned not knowing the price of delivery before it was too late. We do have a delivery page which displays all our prices which can be accessed from the the top of every page, however I will pass your comments onto our web development team Thank you again for taking the time to provide us with feedback Debra, and we very much hope we can be of service to you in the future.

Posted 9 years ago

“Our friends were very happy with the items. We didn't see the basket as it was sent straight to them but they were very pleased with it!”

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Posted 9 years ago

“I ordered the food hamper for my father's 80th birthday. As I live abroad. My mother emailed me to say "the lovely food so welcome to add to the birthday party". Ordering was very simple and I particularly liked being able to track the delivery status of the order.”

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Posted 9 years ago

“Basket delivered as arranged, no problems, recipient & sender very happy”

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Posted 9 years ago

“This was the second time we used Baskets Galore, as we found the service and product excellent previously. I would definitely recommend to others”

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Posted 9 years ago

BasketsGalore is rated 4.7 based on 3,240 reviews