BasketsGalore Reviews

Name: BasketsGalore
Rating: 4.72

4.7 Rating 3,240 Reviews

94 %

of reviewers recommend BasketsGalore

4.7

Based on 3,240 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

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BasketsGalore 5 star review on 19th December 2024

Guy L

BasketsGalore 5 star review on 23rd April 2024

Wendy M

BasketsGalore 5 star review on 23rd December 2023

Lee T

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The comment from our grandson was simply "awesome" for a lad who says little that is a big compliment. We intend to use your service whilst he is living in your country.”

Helpful Report

Posted 10 years ago

“The basket was exactly as described and as the photo. It cheered up a very poorly 1 year old and for that I am very very grateful. Delivery spot on and the bear big enough for a hug. Lovely. Thank you x”

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Posted 10 years ago

“I ordered this basket from the U.S. for my sisters 50th birthday in the UK; it arrived two days later as expected and she was absolutely delighted. She said it was fantastic! Ordering was a snap and customer service were very helpful. I will definitely use this company again!”

Helpful Report

Posted 10 years ago

“I was very impressed with Baskets Galore - I wanted to send a custom hamper (with items chosen by me) of nice, luxury items and was surprised how difficult it was to find a company that offered that, and Baskets Galore implemented it very well. The selection of items to include is very good, a wide range of sweet and savoury options and all clearly high quality which is what you want for a gift. My sisters were very pleased with the result and it was fun to choose individual items for them. I hope as the company grows that the range of items will as well - although what they have now is more than enough, it would be fun to see additional choices appear, especially other specialist / luxury choices that mark the gift as something special. The delivery was fine (if a little expensive) but would be very much improved with the option to leave at the doorstep / with neighbours / in a shed etc as most flower delivery companies offer these days. The only minor improvement I'd ask for on the website would be to add items to my basket without being automatically taken to the basket - when I've chosen one item I want to immediately choose the next one, not look at the basket, and having to constantly hit "back" took a little away from the experience.”

Helpful Report

Posted 10 years ago

“So far so good. Great selection and easy to order. Not delivered yet.”

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Posted 10 years ago

“This is the second time I have used Baskets Galore. The hampers are brilliant and the service is second to none. Highly recommended.”

Helpful Report

Posted 10 years ago

“They were very friendly and understanding that i was unable to collect during the Christmas period. They resent a new basket which was excellent customer service.”

Helpful Report

Posted 10 years ago

“I ordered the Dolce Vita food basket to cheer up a friend - well-received and greatly appreciated.”

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Posted 10 years ago

“The website provided a delivery slot for when the basket will be delivered. Although I received an email to say my order has been dispatched, the basket was not delivered on the selected delivery date and 2 days after dispatch. This order was a surprise for a friend, despite the delay she thouroughly enjoyed it.”

Helpful Report

Posted 10 years ago

Hi Alia, thank you for your feedback. I have looked into this for you and can see we dispatched the gift on time to meet your preferred delivery date, but unfortunately it was sent to the wrong depot by the delivery company & so was delivered the next day instead. You had selected the standard delivery option of 2-3 working days, but we had upgraded it to a next day service so this meant it was still delivered within the time frame. We are sorry about this unusual delay nonetheless and pleased to hear your friend enjoyed the gift. We hope to help you again with future gifts. Many thanks, Chloe @ BG

Posted 10 years ago

“it was simple to choose the basket that I wanted to send and it allowed me to see exactly what was in the basket to see if it is what I want. I found the webiste easy to use and find the information that I needed to make my order”

Helpful Report

Posted 10 years ago

“I live in the United States and wanted to send a get well basket to a relative in Scotland. I found your website easy to navigate and many options available. Best of all, the basket I chose (get well survival basket for men) was a huge hit. There were so many perfect and appropriate goodies in it ranging from sweets to brain teasers . The only negative for me was the exorbitant shipping charge.”

Helpful Report

Posted 10 years ago

Hi Brenda, thank you very much for your feedback. We're so glad the gift was a hit, but also sorry to hear you feel our shipping charge was on the high side. We simply pass on what we get charged by the delivery companies & actually even subsidise these rates too. This is simply what getting bulky gift baskets delivered on a next day basis costs us. You also receive a tracking service were we follow the delivery progress, notify you of delivery & assist with any delivery problems or re-delivery attempts should the recipient not be at home. We made the decision not to hide the cost of delivery in the price of the basket so our customers are getting excellent value for money. Thanks for taking the time to write a review & we're glad it was well received. We hope to help you again with future gifts. Kind regards, the BG Team

Posted 10 years ago

“Ordering for loved ones when you live at the other side of the world can be hard but you make it easy and quick. I use your service every year for my Granma's birthday, there always a great selection to choose from, she always get her gift in time, and she always loves what she's received. She even got the same delievery guy two years running and he remember her which she loved. Thanks you for helping make her day special.”

Helpful Report

Posted 10 years ago

“Quality gift basket and contents. Very quick delivery. Thank you.”

Helpful Report

Posted 10 years ago

“Nice easy site to navigate around.I really wanted red wine and chocolate assortment for my dad's birthday but couldn't find the right combination.The delivery is not until feb 16th so I am sure he will report how nice his gift is!”

Helpful Report

Posted 10 years ago

“I had ordered the Cheesey Overload basket for my wife. According to my wife it arrived by DHL in great condition. She was very happy with the packaging and the items within the basket. Would I purchase it again? From her reaction I suppose I would.”

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Posted 10 years ago

“Excellent service. Just be sure that the person that you are sending it to will be in, or able to rearrange delivery if they are not in, as the delivery must be signed for”

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Posted 10 years ago

“I use this service everytime I need to send my daughter and her family a beautiful hamper for various occasions as they always provide excellent service and the products are divine. Living in Australia I know I can order something in the UK thats going to arrive on time and be beautifully presented.”

Helpful Report

Posted 10 years ago

“I was delighted to find this site, as it seemed to offer a more imaginative and delicious food selections. And I was right! The basket was a gift and the recipient said he'd never seen anything like it and was thrilled to bits with the variety and quality of all the tasty treats - so, thank you for delivering an even more wonderful surprise than I had anticipated and even more promptly than I had expected - the next day - so a joyful experience all round....”

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Posted 10 years ago

“I have used Baskets Galore for the past two years and found them to be flexible and so easy to use for gift baskets. I really need to be able to choose the items I want in my gift basket and I have found that Baskets Galore are always able to give me what I want. I will use them again at the end of this year for my annual gift basket because they send my order on time and always complete my order punctually and with compassion and grace.”

Helpful Report

Posted 10 years ago

“I ordered a gift basket for my Aunt who lives in Scotland. I had tried to order from another company but since was out of the UK and I wanted to use my PayPal I could not complete the order. Although uncertain I saw the BasketGalore website and decided to take a chance. I am so happy that I did. I ordered the Passionate Fruit Variety Basket and my Aunt was thrilled with it. The presentation was beautiful and the fruit was spectacular!! There was not one item that she didn't like. I appreciate the simple ordering page and the fact that I could use my PayPal account for this international order. I encourage anyone who is hesitant on using an online company to try this one...I don't think you will be disappointed...Just be sure to write in whatever message you want on the card, I see many others forgot to complete this. I am one happy customer!!!!!!! and so is my Aunt”

Helpful Report

Posted 10 years ago

BasketsGalore is rated 4.7 based on 3,240 reviews