BasketsGalore Reviews

Name: BasketsGalore
Rating: 4.72

4.7 Rating 3,237 Reviews

94 %

of reviewers recommend BasketsGalore

4.7

Based on 3,237 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

Write Your review

Tell us how BasketsGalore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

BasketsGalore 5 star review on 19th December 2024

Guy L

BasketsGalore 5 star review on 23rd April 2024

Wendy M

BasketsGalore 5 star review on 23rd December 2023

Lee T

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always a pleasurable experience for our Aunt to receive these lovely baskets! We live in California and rely on you to send the best!”

Helpful Report

Posted 6 years ago

“They didn't. Had problem with website trying to send to 2 different addresses, contacted you by email, received a response that said they would call me but never did. I finally called you and was told I could not place order over phone in time for Christmas delivery. Went to website, finally was able to list 2 different addresses, but no delivery until 12/27. Very disappointed.”

Helpful Report

Posted 6 years ago

“I ordered the giant Christmas hamper from my home in Toronto (Canada) for delivery to my brother's family in Dorset, England. It arrived as scheduled as my brother e-mailed me with photos of the contents. He and my sister-in-law were very impressed as was I. I am very, very happy with the service and products of BasketsGalore. Thank you very much and I look forward to ordering again. Mary Kowalchuk (Canada)”

Helpful Report

Posted 6 years ago

“Basket was delivered on time in the UK”

Helpful Report

Posted 6 years ago

“Extremely happy with the gift and the ease of ordering. Nice that you have the delivery address on file. Thanks”

Helpful Report

Posted 6 years ago

“great quality of goods”

Helpful Report

Posted 6 years ago

“Fantastic selection and delivered on time Thank you BasketGalore”

Helpful Report

Posted 6 years ago

“I'm very happy with the results. I received this test from my brother: Hi Linda Just got your surprise parcel. What a clever idea. Thank you so so much and what a wonderful way to wish me Happy Birthday. Mmmmmm...you're not getting any it's all for me. (smirk) (kiss)”

Helpful Report

Posted 6 years ago

“Easy ordering system, lots of choice, locally sourced food, fast delivery.”

Helpful Report

Posted 6 years ago

“Delivered on time and very happy.”

Helpful Report

Posted 6 years ago

“Not happy. Order # BGUK148324 should have been delivered Dec 20th. Was not received.”

Helpful Report

Posted 6 years ago

Hi Audrey, Your gift basket is scheduled for delivery today 21st December: We are sorry we were unable to meet your requested delivery date of yesterday 20th. We do try to explain that exact delivery dates in December aren't always possible, and that delivery may be a day either side due to the very high volumes of packages travelling through the delivery networks. We trust it will be received today and enjoyed by the end receivers. Kind regards, Customer Services Dept.

Posted 6 years ago

“Hi I ordered my hamper £149.99 for a work collegue who has been of work long term sick ...i ordered on the 17th December picked delivery date 19th as I knew she would be in on that date ..paid £7.99 for this express delivery it is now 21st December no hamper yet no email to say it is anywhere near by ..i feel embarrassed as it was a works collection and I took on doing the order I am very disappointed...if you had not said it will be delivered on the 19th I would have gone to a different place”

Helpful Report

Posted 6 years ago

Hi Elaine, The tracking information for your order shows "scheduled for delivery as agreed" for today 21st Dec. This means the receiver has communicated with the courier company and chosen this date. We will contact you directly via email to explain this. Kind regards, Customer Services Dept.

Posted 6 years ago

“my family in the UK loved it”

Helpful Report

Posted 6 years ago

“Delivered on time, without any issues. Paypal payment is great. Family is happy to get them Christmas gift. Next year I will order from BasketsGalore again. Thank you.”

Helpful Report

Posted 6 years ago

“Excellent user interface and lightning fast response to enquiries!”

Helpful Report

Posted 6 years ago

“This was an easy online purchase, the customer service was excellent. When we had forgotten to add a gift message for the recipient the company contacted us to highlight our mistake and offer us a second chance to add a message. This was very much appreciated. Merry Christmas”

Helpful Report

Posted 6 years ago

“Your baskets are always lovely and very well received. My uncle looks forward to them every year. The only downside is your delivery system. For the last two years he has received notification from DHL that the parcel would be delivered the day before I requested, so he waits in all day because he has to sign for receipt. No parcel on the day DHL promised, but it is delivered the next day which is the day I scheduled with you. He hates having to waste his days in the house waiting for no reason, and at nearly 90 he wants to make the most of every day. Can you see any solution to this problem? I have no criticism for Baskets Galore; I think you provide marvellous products, but your choice of delivery service could be improved Many thanks, and until next year, Happy Christmas”

Helpful Report

Posted 6 years ago

“I have used BasketsGalore quite often in the past few years. I have a specific request when buying my hamper and BasketsGalore always gets me and always makes sure that what I have requested happens. I am so very happy with BasketsGalore.”

Helpful Report

Posted 6 years ago

“I got a message from mum that she and dad received the basket and were absolutely thrilled with it. Apparently she burst into tears - happy ones - when it arrived. Thanks for helping me make their day!”

Helpful Report

Posted 6 years ago

“BasketsGalore impressed me with their easy access and prompt delivery. I will certainly use you again for my presents abroad. Looking forward to receiving your code for repeat orders. Louise Berriford”

Helpful Report

Posted 6 years ago

BasketsGalore is rated 4.7 based on 3,237 reviews