BasketsGalore Reviews

Name: BasketsGalore
Rating: 4.72

4.7 Rating 3,239 Reviews

94 %

of reviewers recommend BasketsGalore

4.7

Based on 3,239 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

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BasketsGalore 5 star review on 19th December 2024

Guy L

BasketsGalore 5 star review on 23rd April 2024

Wendy M

BasketsGalore 5 star review on 23rd December 2023

Lee T

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy site to get round, though I wish we could do our own choice of goods for hamper for less than £120! But there is a good choice to pick from so I'm a happy customer. Thanks”

Helpful Report

Posted 9 years ago

“Great website, Easy tracking. Have used it many times and will continue to use it.”

Helpful Report

Posted 9 years ago

“Baskets Galore has to be the best one out of the lot, deliver on time and has the best premium products available. I used them last year and again this year, I live in Sydney Australia and my Dad lives in London. Its very convenient for me and is priced well and competitive. I recommend Baskets Galore to anyone.”

Helpful Report

Posted 9 years ago

“The website is good and helpful but I would prefer a better grading system based on price. My budget is around 50 pounds but I keep on finding this price range in similar but different categories.”

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Posted 9 years ago

“Being from New Zealand and so far away from our daughter it's nice to deal with a company that has provided trust and professional service. The chat team service were amazing and looked after all my questions and gave me reassurance that I was dealing with a great company. I loved the gift baskets and will be happy to deal with them again and will tell others, keep up the great work !! Barb”

Helpful Report

Posted 9 years ago

“This is by far the worst shopping experience i've ever had! I have requested to send a package to my friend on her birthday today and yet you have messaged her asking her to pick it up from your office which is more than 60 minutes far!!! I have paid for express delivery and was promised that the package will be delivered on the date ive requested. I am very embarassed because of your poor delivery standards.”

Helpful Report

Posted 9 years ago

Hello Sara, we were sorry to read your review. I think there has perhaps been some confusion here. DHL attempted to deliver the parcel today as requested, but unfortunately no-one was at home to sign for it. DHL do text the recipient with options such as collecting from a depot or local store, but if this isn't suitable they will also reattempt delivery if you call the number on the calling card. We will email you privately to offer assistance with this matter. If you ever have any concerns we are easily contactable by phone, email or live chat and are happy to help. Kind regards, the BG Team.

Posted 9 years ago

“The website was easy and quick to use which is always a priority when purchasing items in a bulk. Communication from customer care team after purchasing items is also great.”

Helpful Report

Posted 9 years ago

“As always, a great selection of hampers and we have total confidence in the delivery to any kind of address.”

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Posted 9 years ago

“Hi, I chose your company after viewing many sites and hampers. I am also living in NZ and sending to UK. However, as the basket hasn't been delivered yet, it's hard to rate your company. Hopefully it's as good as it looks!”

Helpful Report

Posted 9 years ago

“Thank you Baskets Galore. A very efficient and friendly way to send Christmas Hampers to family and friends. I found the whole experience very slick and easy, unlike some other companies I have tried. I will be using you often. Alice Fircks Zambia”

Helpful Report

Posted 9 years ago

“I cannot comment on the gift itself as I am ordering from overseas and will not know until family give me feedback as to how they liked their gifts. However I liked the range of basket/hampers on offer in the ready made range and the option of making your own. An indication of number of people baskets would cater for or indication on some baskets which could be shared by a bigger group eg 6-8, 6-10 would be helpful.”

Helpful Report

Posted 9 years ago

“I am happy with the on time delivery and our parents are always happy with your hampers. Cheers!”

Helpful Report

Posted 9 years ago

“Very helpful. Alerted me to a mistake I made and contacted me several times to sort out. Thank you. Very nice baskets - wish you were international.”

Helpful Report

Posted 9 years ago

“I had looked at a few sites for hampers to send to our son in the UK and chose Baskets galore. I liked their range of hampers and the quality of the food. After having ordered a hamper, I changed my mind, basically to reduce the cost in Australian dollars. I checked the Terms and Conditions which were very clear and sent an email asking to cancel so I could order a different hamper. I received a prompt email back from Lauren who offered to do the changes her end rather than cancel and go through the whole process again. I was given the option of a refund on the balance or to order extra items. So easy and so smooth. I am very impressed with the service offered and the flexibility within the Terms and Conditions. I will follow up with another review after the hamper is delivered and the contents sampled. Therese”

Helpful Report

Posted 9 years ago

“Good choice of product. I like been able to chose when it gets delivered. I did get frustrated trying to log on though. I couldn't remember my details. Thanks”

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Posted 9 years ago

“I created my own hamper and found the available items suitable for what i wanted however, the option of a cardboard box for free or a small charge (as pictured on your website) would be a valued addition to the wicker baskets you have to purchase.”

Helpful Report

Posted 9 years ago

“Great reminding emails 4 weeks before Xmas ensured repeat business. Easy web site to navigate with a good product selection. Quick and easy for us living in NZ and buys gifts for family living in the UK”

Helpful Report

Posted 9 years ago

“This has been the 3rd or 4th time we have used your service to send gifts to our family in NI from Canada. There is a great selection of packages to pick from and a great range in prices. Our family members in NI have enjoyed everything in their baskets and look forward to receiving them each year. We look forward to using your services for many years to come. Thank you!”

Helpful Report

Posted 9 years ago

“Excellent selection. Easy to use web site. Hope the recipient is pleased with the gift hamper.”

Helpful Report

Posted 9 years ago

“I would like to thank Calum with the chat online. You where so helpful he was with me for about 45 minutes to help decide what to order. There is such a great selection for any occasion and price range. I am in Canada so I send this to my sister and brother-in-law in England. They said everything in the basket was delicious last year so I have sent another for them with different selection. It also is my sisters birthday Dec.20 great way for a gift when you can not be there. Susan”

Helpful Report

Posted 9 years ago

BasketsGalore is rated 4.7 based on 3,239 reviews