BasketsGalore Reviews

Name: BasketsGalore
Rating: 4.72

4.7 Rating 3,239 Reviews

94 %

of reviewers recommend BasketsGalore

4.7

Based on 3,239 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

Write Your review

Tell us how BasketsGalore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

BasketsGalore 5 star review on 19th December 2024

Guy L

BasketsGalore 5 star review on 23rd April 2024

Wendy M

BasketsGalore 5 star review on 23rd December 2023

Lee T

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality products, you get what you see and buy and fast service”

Helpful Report

Posted 8 years ago

Greetings, Sonia. Thank you very much for your Review. It's great to hear that you were satisfied with both our services and products, we aim to provide an easy and fun shopping experience... we hope to see you again soon! Team BG

Posted 8 years ago

“I am so impressed with the service I have received! I managed to order a basket on Wednesday for delivery on Thursday. I was sending the basket to friends of mine who got parried on Thursday so I asked if possible that the basket arrived the morning of delivery as I wanted them to receive it before their wedding and it DID! This made their important day even more special. It is just a shame that I didn't get to try any of the goods in the basket... maybe I need to order one for myself! I look forward to using them again. Josue P.”

Helpful Report

Posted 8 years ago

Hi there, Josue. It's great to hear from you, as your Order was quite special! We are over the moon that your Gift Basket arrived for the happy couple just in time for the big day. Please do not hesitate to contact us regarding any future orders...even to yourself :) Team BG

Posted 8 years ago

“Ordered a gift basket, and set a delivery date, but the family were out. Basketsgalore re delivered, and replaced perishable goods for free. The gift basket contained high quality items, and the company kept me informed of order status throughout with e-mails. I will definitely use Basketgalore in the future.”

Helpful Report

Posted 8 years ago

Hi Steve, Thank you very much for your Review. It's great to hear that you had a great shopping experience with Baskets Galore, We treat every order as if it is being delivered to one of our own, so it was great to assist with your order. We hope the recipients will enjoy their Gift Basket to the fullest. Thanks again, Team BG.

Posted 8 years ago

“Beautiful selection of baskets. We are in the U.S. with family in the U.K. A new baby has arrived and we were delighted to find the perfect new baby welcome basket!!! The process was relatively easy until the paypal option which failed multiple times and I had to go through the process again and pay by a credit card - which cost a surcharge as I use Amex. Whereas my paypal is tied to my Amex and would not have resulted in a surcharge. or perhaps that was the problem?? Hopefully this little glitch is fixed as paying by paypal is preferred.”

Helpful Report

Posted 8 years ago

Hi Karen, Thank you very much for your reply. It's fantastic to hear that our Baby Range was exactly what you were looking for to welcome Baby Addison. However, I am sorry to hear of your difficulties during checkout. Currently, our PayPal Payment System is functioning but I will of course inform the IT Department to look into this. Thank you for letting us know, if you need any assistance with a future order, please let us know as we would love to help. Team BG

Posted 8 years ago

“A great website to be able to find what you are looking for. Competitive pricing makes it an easy decision for us in New Zealand to send these gift baskets to family in the UK. Prompt delivery and excellent communications at every stage allows you to purchase with total confidence. Will be using exclusively from now on. A highly recommended trader.”

Helpful Report

Posted 8 years ago

Hi Peter, Thank You very much for your generous review. It’s lovely to get feedback, and positive comments like yours always put a smile on everyone's face! It's great to hear that you will be shopping with us again, if you need any assistance or have any questions, please do not hesitate to contact us. Thank you again, Peter. Team BG

Posted 8 years ago

“I needed to get an Easter basket delivered to my granddaughter in Brighton. I'm in the United States and thought it would be difficult but Baskets Galore made it so simple! Each email was responded to very quickly and the basket , which my grand-daughter loved, was delivered with no problems. I will definitely use them again”

Helpful Report

Posted 8 years ago

Hi Carole, Thank you very much for your Review. We love to hear that your Shopping Experience was easy and quick! It's also great to hear that Paige enjoyed her Easter Gift Basket. We hope to hear from you again soon! Team BG

Posted 8 years ago

“Hi there, it was easy to navigate the website and the product descriptions are good however it was not easy to filter by price range. During the proceed to checkout stage, it was not clear when the next day delivery would be. The calendar number stayed on 31st for standard delivery and next day delivery. I was really hoping for delivery on March 29th however it wasn't clear if this was a possibility? I received confirmation of my purchase on the screen, but I am still awaiting a confirmation email for my purchase and confirmation of delivery date. Thanks,”

Helpful Report

Posted 8 years ago

Hi Shena, Thank you for your Review. I am sorry to hear that you had a mixed Shopping Experience. We aim to create a fun and easy experience for our customers and I apologise if this was not the case for yourself. Regarding the delivery date, this was due to the Easter Bank Holidays that occurred between 25/03/16-29/03/16 with our offices reopening on 30/03/16. The Next Available Date was the 31st which is why you could not select an earlier option. We also allow you to sort our products by price via the left hand option 'Shop By Price' which has several price categories. If you were shopping on a tablet or phone, this appears when the device is turned landscape. I apologise for any inconvenience. We have checked your email address and it seems to be the correct one registered, so an email confirmation should have been sent once your order was placed. I have forwarded this on again just incase. I trust Aqil has enjoyed their Gift Basket, Thank you again, Shena. Team BG

Posted 8 years ago

“I will comment after delivery. Must say was very easy to order”

Helpful Report

Posted 8 years ago

Hi there, Wendy. Thank you very much for your Rating. I have tracked your Order and I can see delivery was successfully made on your selected date. We hope Wayne and Caroline have enjoyed their Gift Basket. Thanks again. Team BG

Posted 8 years ago

“I have used BasketsGalore on two occasions so far to send gifts to my son who lives in London (I live in the U.S.). Both deliveries were on time and my son told me that the contents of the baskets were excellent quality.”

Helpful Report

Posted 8 years ago

Hi William, Thank you very much for your Review. We are delighted to hear that you have had a great experience with Baskets Galore and Chad is enjoying his Gift Baskets. We would love to assist with your next Gifting Occasion, please let us know if you have any questions or queries. Thanks again. Team BG

Posted 8 years ago

“I hope the basket is good as my instructions for delivery were not adhered to - after ordering and noticing a mistake in the delivery name I emailed, then phoned you direct from the USA to make sure that the basket was delivered to Steve & Helen (no surname) then the address but you insisted on putting Steve & Helen Matthews - they are not married and found this offensive. Still feeling unhappy, Joan Matthews”

Helpful Report

Posted 8 years ago

Hi Joan, we contacted you to apologise for missing your email and to explain that we didn't have a phonecall in our logs. We asked if we had your permission to call Steve and Helen to say sorry, but you kindly replied to say they weren't offended after all. We're delighted, and hope to help you with your next gifting occasion. Take care, Team BG.

Posted 8 years ago

“We wanted to send something different for Easter, to family in Luxembourg, saw the gift baskets full of goodies and decided to send one. The delivery was very fast, and the family pleased with their gift, so a pleasant experience all round. Thank you”

Helpful Report

Posted 8 years ago

Hi Pamela, Thank you very much for your Review. We’re so happy to hear you were pleased with our service, and that Carine and family enjoyed the gift basket. Team BG

Posted 8 years ago

“Excellent product, delivered very quickly, beautifully presented! Made my college kid's day! Thank you so much for quick service!”

Helpful Report

Posted 8 years ago

Hi there, Mrs.Haggerty, Thank you very much for your Review. It’s lovely to get feedback, and positive comments like yours always put a smile on everyone's face! We are delighted that Emma enjoyed her Easter Gift Basket, please just let us know if you have any questions or queries regarding future orders, Thanks again! Team BG

Posted 8 years ago

“I love the fact that you can choose to put together your own basket as I was sending an Easter gift to a young family who are a little out of the ordinary. I was even able to change the type of wine to one not listed with a short email. I will definitely use baskets galore again!”

Helpful Report

Posted 8 years ago

Hi Elizabeth, Thank you very much for your Review. We love to help create your perfect Gift Basket, so it's great to hear that you were pleased with our efforts. We trust the Jones' enjoyed their Gift Basket and don't forget to get in touch if you have any questions or queries for future orders. Team BG

Posted 8 years ago

“I paid for a Saturday delivery but it was not made, delivery company carded the delivery and took it back to the depot. I cannot understand why as there were people in the house i get the impression they really did not try very hard. Product once received was great and the site and checkout was good which is why i have given an overall Good rating.”

Helpful Report

Posted 8 years ago

Hi Phillip, Thank you for your Review. I am sorry to hear that you were disappointed with the delivery of your Gift Basket. We had dispatched your Gift Basket on time with a third party courier. Unfortunately delivery was attempted on Saturday 12th March, as the driver could not get an answer. We trust Rebecca was able to enjoy her Gift Basket once received. Please let us know if you have any questions or queries. Team BG

Posted 8 years ago

“I live in NZ and send gifts to family in England. The products, gift ideas and choices, prices, and service are all great! Thanks for making life easier BG!”

Helpful Report

Posted 8 years ago

Hi Belinda, We’re delighted to hear that. It’s lovely to get feedback, and positive comments like yours always put a smile on everyone's face! Just let us know if you need any assistance for future orders. Thanks again! Team BG

Posted 8 years ago

“I ordered an Easter Basket for my one year old granddaughter yesterday and it arrived as stated today. Parents and granddaughter were delighted! This is the second time I have used Baskets Galore and will certainly use them again.”

Helpful Report

Posted 8 years ago

Thank you very much for your Review, Barbara. We are delighted to hear how well your Baskets Galore Order went and how pleased you are. We hope to see you soon and if you have any questions or queries, please just let us know! Thanks again, Team BG.

Posted 8 years ago

“Basket was absolutely beautiful! A lovely variety of goodies which went down a real treat with the recipients. Thank you!”

Helpful Report

Posted 8 years ago

Greetings, Kim. Thank you very much for your Review. It's great to hear that both yourself and the recipients enjoyed their Baskets Galore experience. Hopefully we can assist on your next Gifting Occasion, please feel free to give us a call or email any queries. Thanks again! Team BG.

Posted 8 years ago

“Really helpful staff, and the value for money is great. Enjoyed receiving a gift basket from you so much, I've ordered one for a friend!”

Helpful Report

Posted 8 years ago

“The recipient informed me that they were delighted to receive their hamper.”

Helpful Report

Posted 8 years ago

“I didn't see the basket but I sent it to my uncle who is sick and they said it was beautiful. Timely delivery and very easy to process order. Thanks!”

Helpful Report

Posted 8 years ago

BasketsGalore is rated 4.7 based on 3,239 reviews