BasketsGalore Reviews

Name: BasketsGalore
Rating: 4.72

4.7 Rating 3,232 Reviews

94 %

of reviewers recommend BasketsGalore

4.7

Based on 3,232 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

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BasketsGalore 5 star review on 19th December 2024

Guy L

BasketsGalore 5 star review on 23rd April 2024

Wendy M

BasketsGalore 5 star review on 23rd December 2023

Lee T

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Have used BasketsGalore a few times Service has always been excellent and goods are if very high standards Recipients have always been happy”

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Posted 2 years ago

“We have been using Baskets Galore for quite a few years now. My husband and I live in the States, and my mother lives in the UK. Ever hamper, basket, flowers, etc. we have sent, my mum has loved them and we have not been disappointed once. The choices they have, their delivery, their customer service has been exceptional.”

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Posted 2 years ago

“There is such a huge range of gifts and hampers to choose from and ordering online is so easy”

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Posted 2 years ago

“Fantastic product - an Irish hamper for an 80yr Irish descendant living in Wales. She was overjoyed and loved telling us all about the places the items had come from. Great communication - great delivery experience - thank you.”

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Posted 2 years ago

“Living in Australia and wanting to send a special gift basket for a very special birthday was daunting as to who to trust with the purchase and delivery. Eventually, Baskets Galore was chosen for variety, presentation and security and will definitely be recommended to family and friends living overseas. Thank you.”

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Posted 2 years ago

“Thank you so much for delivering a fantastic hamper to our friend in the UK. Ordering from Australia I wasn't sure how it would be but you exceeded my expectations, thank you once again I will definitely use your company again. Garry Harvey Tasmania Australia.”

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Posted 2 years ago

“BasketsGalore have never failed to deliver quality baskets with really lovely products. My sister in law was really happy with the new baby basket that was sent - I ordered it on the Sunday night and it was delivered by Tuesday afternoon.”

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Posted 2 years ago

“Ordered a hamper from Australia to relatives in England Received an email from Amy checking contact numbers and she understood that ordering from Australia made matters more difficult. It all worked out well - hampers delivered on the day and time that we were advised and the relatives were very happy with the hamper.”

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Posted 2 years ago

“Good variety of product and great delivery service.”

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Posted 2 years ago

“Great service, easy to order, even for international delivery to Belgium. Very happy recipient. Thank you”

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Posted 2 years ago

“My daughter received this and tells us that she was very happy with it.”

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Posted 2 years ago

“Very happy with the products. Quick easy service. Will use again. Thank you.”

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Posted 2 years ago

“Outstanding service, excellent qualities goods and wine in the hamper❤️”

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Posted 2 years ago

“I recently ordered a basket for my sister who was not feeling well. The basket arrived on time, although there was a minor issue, which I discussed with Lauren from customer service. She then went above and beyond to remedy the problem. I was very pleased with the excellent customer service that I received. Overall, I highly recommend Baskets Galore to others and would definitely order with the company once again!”

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Posted 2 years ago

“The website is easy to navigate and had just what I was looking for. I ordered a sympathy/bereavement basket which I haven't found anywhere else. The basket was delivered on time and beautifully presented. The items are of a high quality and I will definitely use Baskets Galore again. Highly recommended.”

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Posted 2 years ago

“Delivery was on time!”

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Posted 2 years ago

“the ordered basket as a gift for the office worker came to him as a orange box, not a basket. it looked cheap and inelegant. Like for child. in addition, one of the bars has been changed into a bar with the inscription 'happy birthday'. no one previously informed about the lack of baskets and whether I consent to the change to the box, apart from the fact that the replacement was not properly selected. the customer service offered a discount of £ 12.50 on subsequent purchases. I will not use. I do not recommend”

Helpful Report

Posted 2 years ago

Hi Igor. We are very sorry to have caused disappointment. A credit note was only offered because you refused our gesture to send a replacement gift basket. We assumed the credit note might be appreciated as an alternative, given our apology and explanation of the situation. The gift box is a high quality magnetic valise, rather than a simple cardboard box. It was added to our range, as the pandemic caused massive supply chain issues, and our containers of wicker baskets were delayed in transit for almost a year. Our smaller gift baskets (including the one you ordered) have been out of stock for the last 6 months. Only options in gift boxes and larger hampers have been available to purchase. The gift you selected was only added back into stock this week, as finally our containers had arrived from China, and we were so happy to be able to offer our smaller gift basket ranges again. Unfortunately due to staff shortages caused by covid, we weren't able to meet our unpacking target. This meant the little wicker basket wasn't available to meet your dispatch date of Wednesday. Rather than disappoint a team member used a presentation magentic valise box as an alternative container. We are sorry you did not like it's appearance in the thank you photograph that the receipient sent you. We would like to assure you that is a very nice, quality gift container. As for the chocolate bar, this was a packing mistake in the warehouse. We have many types of the GNAW branded chocolate bars in stock, and human error was at fault. Again we did apologise and offered to send a entirely new gift basket. Thank you for your feedback. We are truly sorry that we were unable to resolve the matter to your satisfaction. Best wishes, Lauren.

Posted 2 years ago

“Got this as a gift for a colleague who was going through a tough phase and this made her and her kids really happy. The basket was a perfect gift for the family to see a smile on their face.”

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Posted 2 years ago

“The basket was great, it made the person feel special. I will be using this service again.”

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Posted 2 years ago

“The recipient of this gift was totally overwhelmed by the contents of the basket and the card and notebook were so appropriately chosen to go alongside the message. I have also been told the quality of the items was excellent and the Sparkling Apple Crush delicious. The order was dealt with promptly and delivered when requested. This was the first time ordering from Baskets Galore following a recommendation from a friend and I would certainly recommend this local business to others and use order from them again. Thank you for the thoughtfulness and care put into this basket.”

BasketsGalore 5 star review on 14th February 2022

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Posted 2 years ago

BasketsGalore is rated 4.7 based on 3,232 reviews