BasketsGalore Reviews

Name: BasketsGalore
Rating: 4.72

4.7 Rating 3,239 Reviews

94 %

of reviewers recommend BasketsGalore

4.7

Based on 3,239 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

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BasketsGalore 5 star review on 19th December 2024

Guy L

BasketsGalore 5 star review on 23rd April 2024

Wendy M

BasketsGalore 5 star review on 23rd December 2023

Lee T

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On line ordering was very easy, will know better once the basket has been delivered.”

Helpful Report

Posted 9 years ago

“This certainly was an Ideal way to send a gift to relatives/friends in England! The baskets were lovely, packed well and delivery was very prompt. Three days from ordering until the gift arrived - now that is great service! Many thanks”

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Posted 9 years ago

“There were a good selection of hampers available. My only suggestion, and I may be wrong because I did not study them all closely, is to reduce some of the sweet contents and have a little more savoury type of foods. Although we all enjoy a chocolate etc I believe many people are working at reducing their sugar intake. Overall the purchase and selection process was excellent.”

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Posted 9 years ago

“I recently sent two parcels to my granddaughters in London, England. This is the second time I have used this service and have found it to be extremely good. On the second occasion, I inadvertently sent the wrong address and once I realized the mistake I got in touch by online chat. The person I spoke to was very helpful and pleasant and everything was sorted out. Both of the parcels were beautifully arranged and I understand that everything in them was delicious and thoroughly enjoyed. I have already recommended this website to a couple of other people. And would have no hesitation in using them again.”

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Posted 9 years ago

“Easy website to use and make an order and a great choice of product.”

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Posted 9 years ago

“I have ordered 3 hampers from Baskets Galore. The first delivery was a huge mess but was sorted very promptly by your management. The second delivery was perfect, considering it was delivered to a ward in the Great Ormond Street Hospital, and the last delivery should happen in a week or so. The contents of your hampers are very good quality and offer a great variety of goods. I am in Australia so am sending this hamper to my daughter and son-in-law in London as we can't be together. I will use your company again for their special occasions. Many thanks. Dianne McConville (a good Irish name !!).”

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Posted 9 years ago

“Cannot fault the level of customer service, delivery and quality of the product. I have used Baskets Galore for the past 3 years and have never been disappointed”

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Posted 9 years ago

“Hi, Im an ex pat living in New Zealand. Baskets galore give me the opportunity to send a gift to my Mum back in Northern Ireland for her birthday. The basket arrived on time and exceeded my expectations. I highly recommend them.”

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Posted 9 years ago

“Basket arrived extremely late and no recompense was offered. Will not be ordering again. Thank you”

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Posted 9 years ago

Hi Serena. We are so very sorry for the delivery delay which was caused by backlogs in the depot due to the recent floods and bad weather. As you know from our updates we did our utmost to ensure delivery was made as quickly as possible. It is such a shame this happened, as I know your Sister really liked the Gift Basket you chose for her. I'm sorry we haven't yet responded to your recent email requesting a refund. We hope you will understand it is Christmas and a very busy time. We will of course be issuing your account with a credit, and our customer services dept. will be in contact within the next 24 hours confirming this. We very much hope you might give us an opportunity in the future to demonstrate that this is not indicative of a normal shopping experience with BasketsGalore. Kind regards, Lauren.

Posted 9 years ago

“I was most impressed with the service I received from Baskets Galore both with the selection of baskets and their contact with me for payment and my delivery date.”

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Posted 9 years ago

“First time using this website and I am sending basket as a get well gift. I won't get to see basket so I can't pass any comment on it yet. I missed the section to include a message, not sure if that was my fault or it wasn't very obvious. You kindly followed up noticing my error. I unfortunately I didn't get back to you on time. Will review again if requested after delivery.”

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Posted 9 years ago

“Have used Baskets Galore for a few years now, excellent service and quality. Would highly recommend.”

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Posted 9 years ago

“I discovered you by accident as I went to school with Lynne! Since then I have passed your details to numerous friends who have all made purchases and I finally got to purchase a hamper for my best friend for her birthday ???? Your website is great, so easy to use, and your facebook page is engaging and memorable. You guys have built something amazing here and I hope to be using your services for years to come xx”

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Posted 9 years ago

“I like your website. It will be nice if the fruits are available; specially during Christmas holidays.”

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Posted 9 years ago

“Great service thank you (think I put wrong rating in on last email) sorry”

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Posted 9 years ago

“Convient, Punctual, Good quality, High grade Will keep ordering in the future.”

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Posted 9 years ago

“Easy to see details of each hamper. Also liked the way separate delivery details could be assigned to each hamper easily from drop-down menus and personalised messages added at no extra cost. Overall, very easy to use the website.”

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Posted 9 years ago

“Your order appears to have been dealt with promptly. If you will excuse the pun, the prodf of the pudding will be in its safe delivery !”

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Posted 9 years ago

“I really like your products and website is easy to navigate. I have been using your services for a number of years as i live in NZ and my mother in NI loves your hampers. one thing about which i am unsure is the meaning of the labels like chrome bronze etc. Not sure that this reflects quality as all your products are good. Perhaps a little confusing.”

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Posted 9 years ago

“My basket hasn't been delivered yet so will send a review once I hear back from my family. My only advice would be to have a "compare" button so that you could choose a few options and have them pop up side by side to compare the specs. It would make shopping easier!!”

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Posted 9 years ago

BasketsGalore is rated 4.7 based on 3,239 reviews