BasketsGalore Reviews

Name: BasketsGalore
Rating: 4.72

4.7 Rating 3,237 Reviews

94 %

of reviewers recommend BasketsGalore

4.7

Based on 3,237 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

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BasketsGalore 5 star review on 19th December 2024

Guy L

BasketsGalore 5 star review on 23rd April 2024

Wendy M

BasketsGalore 5 star review on 23rd December 2023

Lee T

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Because it made 2 small kids happy!”

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Posted 6 years ago

“These guys have the best hampers, and their customer service is exceptional. Last year they went out of their way to get my hamper delivered on time.”

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Posted 6 years ago

“Good quality contents well presented, delivered early.”

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Posted 6 years ago

“Great service & good prices. Basket delivered on time & excellent communication! Highly recommend Baskets Galore.”

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Posted 6 years ago

“VERY GOOD PRODUCTS”

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Posted 6 years ago

“Always been pleased with the quality of the baskets”

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Posted 6 years ago

“Fantastic range of hampers for all occasions.”

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Posted 6 years ago

“Second year using Baskets Galore for Xmas hamper presents sent to family in Ireland and UK, very good service”

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Posted 6 years ago

“Thank you for following my instructions on delivery, and for getting the hamper to my daughter right on the schedule time. I will write back and let you know what she thought of the food items.”

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Posted 6 years ago

“Everything went smoothly it was a pleasant experience with no problems. Thanks Mike”

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Posted 6 years ago

“Efficient process and high quality website”

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Posted 6 years ago

“Except for the fact that the person I was sending the basket too kept receiving tracking messages from DHL (and yet it was a surprise!! lol), the process was smooth, efficient and fast! I was really happy with everything about the delivery, from the time it took to the contents in the basket. Put a huge smile on my aunt's face.”

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Posted 6 years ago

“Website was very user friendly. The hampers appear to be value for money, (not received yet). Communication from Baskets Galore has been excellent. Thank you”

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Posted 6 years ago

“Friendly and most helpful and patient customer service. I was your customer last year and chose you again this Christmas. Terence.”

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Posted 6 years ago

“Our recipient was over joyed to receive the hamper. We were very happy to see a photo of the opened hamper with all the lovely treats. Thank you”

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Posted 6 years ago

“Delivery was on time. As I live in Canada and the basket was delivered in the UK, I cannot comment on the quality of the contents, but the recipients were delighted.”

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Posted 6 years ago

“Third basket I've ordered from Baskets Galore and I'm, as always, incredibly pleased with their delivery and communication - well done!”

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Posted 6 years ago

“I ordered a chocolate basket from abroad for a birthday. It arrived on time and apparently was quite lovely. I would use Baskets Galore again.”

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Posted 6 years ago

“Fantastic service for order and all orders made. All items of highest quality and excellent ranges to select from”

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Posted 6 years ago

“Baskets Galore actually made me quite unhappy, and rather anxious. At 12:55pm GMT today, I received an email message confirming that the package had been delivered. When I asked the recipient if he had received it (hotel guest), he checked with the front desk at the end of his business day and nothing had arrived by 7pm GMT. When I called the hotel at 10pm GMT, the front desk indicated that the parcel had just been delivered. Ten o'clock at night. After the guest had turned in for the evening. Now that makes for an untimely delivery of tomorrow, Nov 28 rather than the planned and paid for Nov 27. Unacceptable. I will not be recommending your company based on the unreliability of your courier service.”

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Posted 6 years ago

Hi Angela. As discussed we have emailed a proof of delivery from the courier company showing that delivery was made at 10.44 in the morning. We have investigated at this end and spoken with hotel staff. Packages are signed for the the concierge and placed in a store room. They apologised and said it may been a case of miscommunication amongst different staff members working various shift patterns. I am very sorry for any disappointment caused, but trust you will understand this was something over which we had no control. Kind regards, Lauren, Customer Services.

Posted 6 years ago

BasketsGalore is rated 4.7 based on 3,237 reviews