BasketsGalore Reviews

Name: BasketsGalore
Rating: 4.72

4.7 Rating 3,237 Reviews

94 %

of reviewers recommend BasketsGalore

4.7

Based on 3,237 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

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BasketsGalore 5 star review on 19th December 2024

Guy L

BasketsGalore 5 star review on 23rd April 2024

Wendy M

BasketsGalore 5 star review on 23rd December 2023

Lee T

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a food and drink gift hamper for my dad for Father's Day. Even though the purchase was last-minute they still got it delivered to him in just 2 days. Hamper was top quality and my dad was very happy with the contents. Highly recommended seller and I would happily order from them again.”

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Posted 5 years ago

“I ordered an Australian selection , my father informs me he got an Irish basket, maybe you had run out of Australian baskets, if so I would liked to have been informed. Thank you”

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Posted 5 years ago

Hi Tony, Thank you very much for your review. I'm very sorry, as there seems to be some confusion. The Basket you ordered was themed "Australian" due to the wine component. The cheeses etc.. are from local producers here in the UK and Ireland. The list of contents is broken down by item, and are not advertised as Australian foods. I can assure you that the contents were not changed, and we had not run out. We have added an additional sentence to the short description of this product to hopefully make this completely clear. I apologise again. I trust your Father enjoyed the wine and the foods which were chosen to compliment it's flavours. We will certainly look into sourcing Australian made food products based on your feedback. Kind regards, Lauren, Customer Services

Posted 5 years ago

“Just had an email from BasketsGalore that they have "successfully" delivered my gift basket order. I specially asked for delivery of this Fathers' Day gift tomorrow so that I could be sure that someone I asked could receive it and take it to my father who was rushed into hospital at the weekend. Heaven only knows who they have delivered it to!! Why could you not just d what you were asked?”

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Posted 5 years ago

Hi Amanda, I am sorry you are disappointed that your order was delivered instead of tomorrow. We have been experiencing problems with the Irish courier service in that delivery area recently, such as operational mis-routes and time outs. As such we took the decision to err on the side of caution, and send time sensitive orders a day early, giving the couriers an extra day to make delivery. If you click on the delivery tracking link provided, you will see that the package was left with a neighbour - the house number and name. The driver will also have posted a calling card through the door to notify the receiver of this. We trust the package is well received, and we would like to take this opportunity to thank you for shopping with us. Should you have any further queries please don't hesitate to contact us directly. We are always grateful for the opportunity to address any concerns directly. Kind regards, Lauren Customer Services.

Posted 5 years ago

Hi Amanda, I am sorry you are disappointed that your order was delivered today, instead of tomorrow. We have been experiencing problems with the Irish courier service in that delivery area recently, such as operational misroutes and time outs. As such we took the decision to err on the side of caution, and send time sensitive orders a day early, giving the couriers an extra day to make delivery. If you click on the delivery tracking link provided, you will see that the package was left with a neighbour - the house number and name. The driver will also have posted a calling card through the door to notify the receiver of this. We trust the package is well received, and we would like to take this opportunity to thank you for shopping with us. Should you have any further queries please don't hesitate to contact us directly. We are always grateful for the opportunity to address any concerns directly. Kind regards, Lauren, Customer Services.

Posted 5 years ago

“Efficient and prompt service”

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Posted 5 years ago

“Any easy to use website and ordering method. Interesting and different combinations of baskets for a gift that is of use and appropriate.”

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Posted 5 years ago

“I ordered "get well soon basket" i was very impressed. Ordered on Monday delivered by Wednesday lunch time. Delivered to my 17 year old daughter who had broken her collar bone and not feeling to great, this surprise delivery put a huge smile on her face. Even though it was a get well basket I had wrote a personal message for the card and because I signed it as "mummy" the card frontage was a "daughter" card which was a nice little touch by the company. The fruit was lovely and fresh lots of other nice sweet tasting products. A puzzle and a magazine. She was very pleased. I Would definitely recommend.”

BasketsGalore 5 star review on 5th June 2019

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Posted 5 years ago

“On time delivery”

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Posted 5 years ago

“Really impressed with customer service follow-up to ensure that all contact and delivery information was correct.”

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Posted 5 years ago

“The ordering process was easy. The recipient of the basket I ordered was thrilled. What more is there to say. Awesome all round. Thanks team.”

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Posted 5 years ago

“Hamper delivered on the day as planned. Unfortunately recipient not home at the time but they were notified and asked where gift should be left. All worked out fine.”

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Posted 5 years ago

“Item agrees to desciption. Beautifully packed. Quick delivery. Company responds immediately. Im very happy with my purchase.”

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Posted 5 years ago

“Not happy!”

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Posted 5 years ago

“Excellent customer service”

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Posted 5 years ago

“Fruits were very fresh and they basket was full of them! Very well presented and for a good price for what you get. Would highly recommend.”

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Posted 5 years ago

“This birthday basket was a huge success, it looked beautiful & the recipient was thrilled... Highly recommended.”

BasketsGalore 5 star review on 19th May 2019

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Posted 5 years ago

“Get well hamper for my daughter after having knee surgery she loved it - fruit was so fresh and teddy is lovely.”

BasketsGalore 5 star review on 17th May 2019

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Posted 5 years ago

“We had a vintage tea and biscuit hamper delivered yesterday as a prelude to the big birthday celebrations for my mother in laws 90th birthday. She was absolutely delighted to receive it. It was good quality contents in a lovely wicker basket. Very authentic. I would definitely order again. Easy to order and delivered on time. Many thanks.”

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Posted 5 years ago

“Brilliant gift. Beautifully packaged, delivery prompt and greatly appreciated. Have sent numerous ones in past 2 years. Thanks a million!”

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Posted 5 years ago

“Extremely good selection of hampers and gifts, really original and carefully thought of every detail! I had to think carefully as to which gift hamper to go for, cause the selection is too good. When the parcel got delivered to my neighbour, I have sorted out the issue through LiveChat within an hour. Very professional, which I, personally, find crucial in today's business. Anyone thinking of spoiling someone to something unique - fear not and let Baskets Galore facilitate that. Thank you, Baskets Galore team!”

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Posted 5 years ago

“A very easy transaction carried out with speedy efficiency. The recipient was very happy with the delivered basket. Thanks very much from Canada.”

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Posted 5 years ago

BasketsGalore is rated 4.7 based on 3,237 reviews