BasketsGalore Reviews

Name: BasketsGalore
Rating: 4.72

4.7 Rating 3,239 Reviews

94 %

of reviewers recommend BasketsGalore

4.7

Based on 3,239 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

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BasketsGalore 5 star review on 19th December 2024

Guy L

BasketsGalore 5 star review on 23rd April 2024

Wendy M

BasketsGalore 5 star review on 23rd December 2023

Lee T

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful basket great follow-up from customer service rep from Lithuania (very nice person) Extremely quick delivery. Well done guys !!”

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Posted 8 years ago

“Easy and customer friendly ordering. Does what it says on the tin.”

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Posted 8 years ago

“Reliable and looked exactly like the picture! Would definately use them again.”

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Posted 8 years ago

“EXCELLENT SERVICE AND LOVELY HAMPER I WILL DEFINITELY USE THIS COMPANY AGAIN AND WILL RECOMMEND IT”

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Posted 8 years ago

“I have been asked to revise my review in the light of the solution to a specific problem - a refund which I overlooked because of my mistaken reading of a bank statement. something for which I again apologise. However everything in the review below still applies. The rigmarole and the straitjacket into which the buyer is led on your website makes it unnecessarily difficult to place an order, especially a multiple order. I do urge you to take on board the detailed comments below. "Poor" (upgraded to "average" ) relates to the business model, not the products which the recipients love now that the artificial impediment to one of the deliveries has been overcome following negotiations. I use VISA and all that's needed is a card number, an expiry date and a three-digit security code and the bank will transfer the amount instantly. Just like a transaction over the counter. No need for a cumbersome rigmarole. But navigation of your website is a nightmare. The customer is locked into a straitjacket. To buy three products one must go back to square one for each purchase! The website lists the sort of information to supply you (e,g, what if nobody is home etc) but does not allow for the customer to answer any of the questions. Each product description should include its category, especially if non-alcoholic. Your phone number should be highlighted on the website - the staff member I reached after brushing aside the autofoboff computer answering machine dealt with my questions promptly and courteously. But I'd had to extract the actual phone number from an email. Bottom line: Long before next Christmas fire the website designer and create a user-friendly website in house! Test it to ensure that it works.”

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Posted 8 years ago

“I sent 3 baskets to my family in the UK from the USA...they LOVED them....everything was perfect...will do it again next year... many thanks janezimmer”

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Posted 8 years ago

“Great service.... speedy & efficient. Good prices & quality.”

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Posted 8 years ago

“the site is very good, easy to get around and the choices are good. The gift arrived and I am told are very good will use you again thanks”

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Posted 8 years ago

“Xmas gift For my parents, previously ordered from marks and spencer or john Lewis but not impressed this year with lack of choice. Came across baskets galore and instantly liked the gold/silver award hampers. Easy to process online, great communication on tracking of delivery. Ordered the silver award basket Parents love the hamper and selection of items great quality. Loved the basket and presentation.”

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Posted 8 years ago

“Fantastic product that was very well presented. Deliver was exactly as estimated and delivered at a good time. Would certainly use again”

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Posted 8 years ago

“This is the first time that I purchased from your company and I am very impressed with the friendly and efficient services. I received feedback from my friend that they are very happy and loved the products.”

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Posted 8 years ago

“Always delicious and reliable service! A little taste of home for the holidays is the perfect Christmas gift!”

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Posted 8 years ago

“ordering from South Africa for my son in Ireland- probably my fifth time and have always been impressed. On some ocassions havnt managed it on the internet so have called in and the staff have been wonderful- patient and polite- thank you Lydia Napier”

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Posted 8 years ago

“Hello Baskets Galore - your request is a little early as our gift will not be delivered until 21st. But we have no doubt all will be well and the gift itself will be well received. We did like the ordering process - it was simple, quick and very easy to understand (I am in my 80's so that's important). We send 'Merry Christmas' greetings to you all from Guatemala. Peter and Marcia Fox”

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Posted 8 years ago

“My mum sends me a hamper every Christmas and always picks the items herself. I look forward to it each year!! This year, I made one up for someone special: it didn't disappoint. Baskets Galore are a fantastic company with absolutely wonderful products. The only negative would be the cost of delivery to Guernsey but I cannot fault anything else at all. Thank you, Baskets Galore team!!”

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Posted 8 years ago

“Recipients were delighted. Very good quality items beautifully presented.”

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Posted 8 years ago

“Very nice. We sent the gift to our client and they really loved it. Sending forth order now to UK and Norway.”

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Posted 8 years ago

“My mom always loves the gifts she receives and says they are of the highest quality, and always delivered on time.”

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Posted 8 years ago

“Bought this as a gift for family friend they were delighted with the gift they received. Excellent product and service”

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Posted 8 years ago

“The customer service and promptness of delivery are exemplary. I haven't seen the baskets as I sent them to relatives in UK and I am in Australia. However the feedback from recipients is very positive. Had a few issues ordering via the website: you can't pay by Paypal on an order going to multiple addresses for some reason - I had to pay outside the system by bank transfer. Then when I tried to place a subsequent order, it wouldn't clear the values for my previous order and I had to establish a new account to place the order. Other than that, very happy with the experience.”

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Posted 8 years ago

BasketsGalore is rated 4.7 based on 3,239 reviews