BasketsGalore Reviews

Name: BasketsGalore
Rating: 4.72

4.7 Rating 3,239 Reviews

94 %

of reviewers recommend BasketsGalore

4.7

Based on 3,239 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

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BasketsGalore 5 star review on 19th December 2024

Guy L

BasketsGalore 5 star review on 23rd April 2024

Wendy M

BasketsGalore 5 star review on 23rd December 2023

Lee T

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good site, brilliant idea, my daughter was so happy to receive her get well basket that i made up from this site.”

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Posted 8 years ago

“I live in Canada and have ordered a Baskets Galore gift basket for my family in Scotland for the last several years. They have always been delighted with the quality and quantity of the goods. The website is easy to use and the basket is always delivered on the requested date. Thank you for making gift giving so easy! Anne B”

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Posted 8 years ago

“excellent description of products; site was very easy to use when ordering”

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Posted 8 years ago

“The hamper was fabulous. I sent it as a present. Delivery was on time and the recipient spoke highly of the contents. Would recommend to others as a great overall service.”

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Posted 8 years ago

“Delivery was requested 12 days in advance. The gift was not delivered. I'm very disappointed with the customer service.”

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Posted 8 years ago

We are so very sorry that your Gift Basket was not delivered on your requested date. The delivery company have confirmed that the driver ran into engine difficulties on Friday, and as a result "timed out." We do apologise. Delivery was made on the next available delivery date just before lunch on Monday. It is always our intention to provide a shopping and delivery service that exceeds our customer's expectations. We sincerely apologise that this has not been achieved. Our customer service team will be in touch with you directly. Kind regards, The BG Team

Posted 8 years ago

“I was disappointed that I ordered the basket on a Saturday and it only arrived on Thursday 17 Nov. And the little girl had already left hospital. I had really wanted it to reach her whilst she was in hospital. I don't know what the basket was like - I am sure it was lovely but it was just the timing that was the issue. I paid from South Africa so it cost me a lot of money due to the poor rand conversion. Thank you.”

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Posted 8 years ago

We are very sorry that delivery was not able to be made on the date you intended. Unfortunately delivery failed to the hospital as the ward name was not provided. You will see that we contacted you via email on two occasions to request this. Our checkout process also does stipulate that a ward name is needed for hospital deliveries. . We provide a complimentary delivery tracking service, and when we noticed that there was an issue we intervened immediately. We liased with both the delivery company and the patient's parents, and tried to get a message to the driver so delivery would be able to be made that day. Unfortunately this wasn't possible, and the next best solution was scheduling a second delivery attempt to the home address instead. We absorbed the delivery charge incurred for this, and kept you informed. We trust you will appreciate that we did everything in our power to assist.

Posted 8 years ago

“I have used your company before and you deliver beautiful baskets on time for all occasions. The one I have just ordered has not yet been delivered but I am sure it will be top quality. Thank you.”

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Posted 8 years ago

“Excellent variety or gifts and baskets to make a special occasion eve more special. The delivery options are perfect and the basket arrived on time and in perfect conditions. Thank you!”

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Posted 8 years ago

“Very easy site to navigate. Good choice of hampers. Easy payment system. Very pleased with service.”

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Posted 8 years ago

“This is an easy way to send a great gift that an entire family can enjoy”

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Posted 8 years ago

“Really good choice of baskets. Great customer service and quick supply. Thoroughly recommend.”

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Posted 8 years ago

“Good selection of hampers (I needed one without alcohol). Website easy to use. Successful delivery next day was much appreciated.”

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Posted 8 years ago

“Excellent service, excellent product. It arrived on time.”

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Posted 8 years ago

“I live in America and have been using Basket Galore UK for many years now to send gifts to family and friends. They have never disappointed me. I would highly recommend them. Regards, Harold Russell Pennsylvania.”

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Posted 8 years ago

“Great service - very happy! Items delivered on time and recipients were happy with the quality.”

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Posted 8 years ago

“Great service. Ordered from N.Z. and half way around the world in the U.K. a quality basket was delivered and received with joy! Thanks.”

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Posted 8 years ago

“I had used Baskets Galore once before, and was Extremely Happy, So I had sent another one to my Mum for her Birthday, I really liked the option to 'create your own basket', so I chose the biggest basket in stock! and built my own, by choosing all of the items from the different catagories offered, that I knew my Mum would enjoy...food, (her Irish favourites) fudge, fresh fruit, flowers, wine, puzzles even bubble bath! and a Happy Birthday Balloon to top it of! It made it so Personal and Extra Special, just for her. Even though I now live in the states, I was worried that I had left it too late to get it there in time..but thankfully there was a next day delivery option..I received an e-mail to say it was on its way..and it arrived the next morning!..my Mum was over the moon when she received it! and couldn't believe how big and stuffed it was! It really made her day..which made my day too! Thank you, Baskets Galore! Great Products, Professional Service, Great Company! My 'Go To' for sending gifts home from now on! :)”

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Posted 8 years ago

“I sent my twin boys a hamper each for their 21st Birthday so they could celebrate with friends at university. The hamper arrived on time and in time! They loved them. I've always found BasketGalore to be very helpful and cooperative. Thank you”

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Posted 8 years ago

“We ordered the Baked Bites as a condolence gift for a colleague and his family. The company representative was very helpful quick to reply to our special requests, and the basket was delivered to a very appreciative group of people. The basket was one of the bright spots in a sad and difficult time.”

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Posted 8 years ago

“There was a problem with the delivery that was rectified the next day ( but it was still was not on the day of their Wedding Anniversary which was the day before). Nevertheless, my daughter and son in law really loved the basket and were delighted with the contents. So thank you for making them happy.”

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Posted 8 years ago

BasketsGalore is rated 4.7 based on 3,239 reviews