BasketsGalore Reviews

Name: BasketsGalore
Rating: 4.72

4.7 Rating 3,240 Reviews

94 %

of reviewers recommend BasketsGalore

4.7

Based on 3,240 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

Write Your review

Tell us how BasketsGalore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

BasketsGalore 5 star review on 19th December 2024

Guy L

BasketsGalore 5 star review on 23rd April 2024

Wendy M

BasketsGalore 5 star review on 23rd December 2023

Lee T

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a baby girl gift basket for my friends in the Channel Islands. Although I'm quite happy that the basket arrived on time and in good condition, it did not include the gift card that I ordered . My friends were left baffled as to whom the gift came from and resorted to social media to determine who sent it to them. I'm quite disappointed that it did not include the gift card with our requested text.”

Helpful Report

Posted 10 years ago

Hi Jasmin, thank you for your comments. We're pleased to hear you & your friends were happy with the baby gift basket, but disappointed to hear the gift card was missing. I have checked your order and can see your message was detached from your order form & sent to warehouse with a gift card. In this particular case the gift card was located in a plastic pocket on the outside of the delivery carton, behind the delivery paperwork. I can only think that perhaps this somehow became detached when going through Customs, as the delivery was to the Channel Islands. Nonetheless we apologise that it was missing, We also just wanted to clarify that our gift baskets are delivered in branded BasketsGalore boxes which have our website and telephone number on. This is so the recipient can easily get in touch with us if they need to regarding their gift. If your friends had been in touch we would have happily checked the message for them & offered to post another gift card out. Thanks for the feedback and allowing us the chance to explain our position. If you have any further questions please just pop us an email across & we'll be happy to help. Thank you for shopping with BasketsGalore & we hope to help you with future gifts. Chloe @BG

Posted 10 years ago

“Excellent customer service. I had put the incorrect delivery address on the order (oops!) but BasketsGalore made sure it was delivered to the correct recipient, who loved the hamper.”

Helpful Report

Posted 10 years ago

“It's very hard to figure out how to brighten up the day of a 94-year old on his birthday. My grandfather is is virtually house-bound and almost blind, and has largely retreated from life by spending most of his time parked in front of the television; he rarely even interacts with visitors. But he still, fortunately, likes to eat, and he particularly loves cheese, so I sent him a cheese gift basket. He was absolutely over the moon about it - even to the point of calling me, for the first time in years, and engaging in a real conversation. His reaction was a real delight. Many thanks for a wonderful product and service.”

Helpful Report

Posted 10 years ago

“Living in the US, I wasn't sure where to go to find a gift basket for my friend in England who recently lost her mother. I was really happy with the selection offered by Baskets Galore, and their flexibility and attention to detail that allowed me to customize the Thinking of You basket to accommodate the family's dietary preferences. The gift was incredibly well-received, and I was incredibly thankful for the ease of being able to send it to them. The find address feature was an exceptionally nice touch for me, an international customer that did not know much about how to properly lay out a UK address.”

Helpful Report

Posted 10 years ago

“I live in Australia but used BasketsGalore to buy a large gift basket for my nephew living in London. I found the online experience good and the delivery process went very well (unlike the experience I have sending gifts to the USA). My only disappointment was that I found the selection of baskets rather limited in terms of variety and quality of goods. Perhaps due to it being Christmas, but many of the hampers included traditional English Christmas goods (like mince tarts etc) with little options for a broader selection of other more gourmet or continental type goods. I would definitely consider using BasketsGalore again if their selection at times other than Christmas provides a better selection of such options.”

Helpful Report

Posted 10 years ago

“The basket was for my sister and family. They found everything delicious! My only problem was that I did not realise I had to give my name on the message. My sister did not know who the basket was from until I asked her how it was!”

Helpful Report

Posted 10 years ago

“Easy website to use. Lots of variety to choose from and at a very competitive price. Will definitely use this site again.”

Helpful Report

Posted 10 years ago

“Thank you so much for your very special basket which was delivered amazingly on christmas eve. The recipients were absolutely delighted with the contents.”

Helpful Report

Posted 10 years ago

“Baskets Galore was a great discovery for us. We live in the U.S. and have family in the U.K. Whatever we order is always met with appreciation and the service from these friendly folks is first class. Thank you Baskets Galore for being there and being so reliable!”

Helpful Report

Posted 10 years ago

“The site was nicely displayed and very responsive. The products were competitively priced and the checkout process was fast and easy. If the product is delivered on time and is as good as it looks on the site, I will definitely order from them again!”

Helpful Report

Posted 10 years ago

“Once again, Baskets Galore delivered the hamper without delay. The recipients were very pleased with their gift and the individual items. Overall, I have sent my family at least four different baskets. It would be nice if I could work out how to add for example, a couple of bags of the excellent Ground Coffee to a Hamper Order!”

Helpful Report

Posted 10 years ago

“What a great way to send a present to someone! I opted to make my own selection for the basket and this way I made sure that the family had their favourite treats - even down to a chocolate santa for my nephew. I was also impressed with the follow up service and prompt delivery. I would certainly order again.”

Helpful Report

Posted 10 years ago

“It's difficult at Christmas time having a loved one abroad, but your lovely baskets made it so much easier! My sister couldn't have been happier with not only the interesting and tasty contents of her basket, but with the basket itself. She said it will make a wonderful picnic hamper, and she's already planning to put it to good use. I'm so glad to have found you!”

Helpful Report

Posted 10 years ago

“I now live in Germany and have used your services over the last 3 years to greet my mother and sister back in England. They have always been very happy with the variety and excellent quality of goods in the hampers. Your deliveries are very prompt, the last one arrived 5 days early but on Christmas Eve so still well received. My thanks to all who work so well and produce excellent quality and service. K. G. Brown, Kaiserslautern, Germany”

Helpful Report

Posted 10 years ago

“I was very impressed with the range of foods and gifts available. I would only have one suggestion- I would have liked to include some pet gifts. My family were absolutely thrilled with the basket- thank you so much.”

Helpful Report

Posted 10 years ago

“I am so pleased with the Build Your Own Hamper option from Baskets Galore - it allowed me to choose exactly what I wanted (no hamper space wasted on alcohol for teetotal recipients) and everything in the quantity I wanted. Delivery was prompt and easy, with the customer services double-checking my delivery date personally by email. My parents loved the hamper and thought the quality of all the items was very good. They especially praised the potato crisps - which is something I'd never expect them to do. I will definitely use BasketsGalore again and recommend it to all my friends in the British Isles.”

Helpful Report

Posted 10 years ago

“Great shopping experience. i was struggling to find a present for my 80 year old parents. Ordered late for christmas 21 Dec and received as promised on the 23Dec. Purchased a yesteryear hamper, parents thoroughly enjoyed the produce and enthused atits contents. Will use again.”

Helpful Report

Posted 10 years ago

“very nice gift basket, easy ordering, have you in my favorites, thank ou marvin harkin”

Helpful Report

Posted 10 years ago

“Great service. Basket arrived on designated day and I have been told that it was wrapped very well to ensure all products arrived fresh and undamaged.”

Helpful Report

Posted 10 years ago

“I really appreciated the ease wit which we could make the online purchase. We were running late with Christmas presents and it was great to not only be able to make the purchase but be sure our friends in England would receive them in time. This morning an email arrived raving about the wonderful gift (Christmas Dat today). Many thanks and definitely recommended. Lynda Gemmill New Zealand”

Helpful Report

Posted 10 years ago

BasketsGalore is rated 4.7 based on 3,240 reviews