BasketsGalore Reviews

Name: BasketsGalore
Rating: 4.72

4.7 Rating 3,239 Reviews

94 %

of reviewers recommend BasketsGalore

4.7

Based on 3,239 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

Write Your review

Tell us how BasketsGalore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

BasketsGalore 5 star review on 19th December 2024

Guy L

BasketsGalore 5 star review on 23rd April 2024

Wendy M

BasketsGalore 5 star review on 23rd December 2023

Lee T

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was exactly as stated in the description and ordered mid afternoon yesterday and it arrived just before mid-day today to the recipient.”

Helpful Report

Posted 8 years ago

“Reliable delivery excellent product”

Helpful Report

Posted 8 years ago

“The potted plant is not roses as stated on the information sheet and the plant has been crushed in transit.”

Helpful Report

Posted 8 years ago

Dear Edna, Thank you very much for your feedback. We are sorry you had anticipated a Rose Plant. We have a selection of flowering plants according to seasonality and availability, and because of this the description on our website does not stipulate which type of plant it will be. We apologise for any disappointment caused. We will be also be contacting your privately regarding it's condition. Kind Regards, BG Customer Services.

Posted 8 years ago

“The products are very good and well-wrapped.”

Helpful Report

Posted 8 years ago

“Very efficient and reliable - they really care about their customers and customer satisfaction”

Helpful Report

Posted 8 years ago

“What an amazing experience from easy ordering to communication with customer service and payment! When this beautiful basket was delivered , the recipient was so very happy with all of the yummy and beautiful contents. The fresh flowers were a wonderful touch. It is as nice to receive a gift and even nicer to be the sender ! Thank you for all of your fantastic service ! Lyse B”

Helpful Report

Posted 8 years ago

“So easy to order a basket and the choice is better than any other site I have visited, and the people I have sent them to rave about the contents and also love the quality of the hampers.”

Helpful Report

Posted 8 years ago

“I made a customised basket, the choice of product was excellent, the website was very easy to follow and the basket was delivered the next day. Would definitely use again and would highly recommend. thank you Lisa”

Helpful Report

Posted 8 years ago

“Great to be able to customize a package for a family member from afar. Excellent and speedy customer service when an element of the delivery needed to change.”

Helpful Report

Posted 8 years ago

“I put together a basket worth £63, which is a lot of money. I wanted to speak to someone on the phone to confirm that this was an adequate amount to be as impressive as I wanted it to be. Their customer service is just and automated phone system that is set up that no-one answers, you can only leave a voice mail, there is no-one to speak to in person which I really wanted to do. I emailed and no-one replied for days, which was too late as it has already been posted out for delivery. Three times they emailed me when I kept asking someone to phone me, and they wouldn't. The recipient described the package to me and it did not sound like it was that impressive or £63 worth. I'm quite upset about it and I would definitely not use them again.”

Helpful Report

Posted 8 years ago

Hi Annie. We are so sorry that you found it difficult to speak to us on the phone. As mentioned we have been communicating via email, as we didn't know until after office hours that you were having difficulties getting through via phone. You responded to our email that it was too late for a call anyway as the Basket had already been dispatched. We thought our reassuring response that the Basket looked lovely and plentiful had resolved your query. We do apologise if you did in fact want us to call. We have dedicated customer services and sales lines during office hours, a live chat facility for instant responses, and our email response time is normally less than 5 minutes during office hours. We are so sorry that you found it difficult to get in touch. Thank you for taking the time to provide us with your feedback which we will utilise to see where we can make improvements. With very best wishes, BG Customer Services.

Posted 8 years ago

“Baskets Galore made my Mum's birthday extra special. She loved the fact that it was above and beyond the bunch of flowers. The goods were impeccable and HEALTHY !! The mug was admired and there were so many more options I could have chosen. Definitely using them again. Ordered from France, delivered to Ireland next day.”

Helpful Report

Posted 8 years ago

“It is the first time I have used such a service and Irish Gourmet have more than met my expectations. To place the order yesterday and to find out that the basket had already been delivered this morning is awesome. My sister and her husband are very happy with the basket.”

Helpful Report

Posted 8 years ago

“i was really worried about ordering a hamper from Australia. Roma went above and beyond to help me and put up with my questions and mind changes. Customer service and website is fantastic. Thank you”

Helpful Report

Posted 8 years ago

“The range of hampers were good, and varied depending on budget.”

Helpful Report

Posted 8 years ago

“I ordered this hamper for my father for his 90th birthday. He was really pleased with the contents and loved the surprise. I have just spoken to him on the phone and he told me that it was very well presented and had everything that he enjoyed. The food was well presented and very tasty! The hamper arrived on time. From order to delivery 2 days. Fantastic service”

Helpful Report

Posted 8 years ago

“Best service EVER! great choice of gifts and they delivered on the day I specified. Thank you ????”

Helpful Report

Posted 8 years ago

“HI We ordered a hamper from NZ, to be delivered to an address in the UK, and it was delivered overnight. My father inlaw was delighted with the hamper and so were we, amazing, such great service. Thank you keep up the great work!!!”

Helpful Report

Posted 8 years ago

“Excellent choices at very reasonable prices. The on line chat was very useful, I wanted to know if my gift would be delivered the next day. I like the fact that gifts could be tracked, very reassuring. I will definitely use again.”

Helpful Report

Posted 8 years ago

“I live in South Africa and my daughter lives in England. I decided at the last minute that i wanted her to receive something for her birthday. Baskets Galore made it really easy - I could track the status of the delivery from the start and she received it on time despite my last minute idea. Thank you for making my daughter's birthday that bit more exciting!:-)”

Helpful Report

Posted 8 years ago

“The two baskets that I sent were very well received. They arrived on time and the items were lovely displayed in the baskets. I have since ordered another basket and it is for my aunt who turns 90 next week. I could go in on Baskets galores page and choose what I would like to put in the basket.”

Helpful Report

Posted 8 years ago

BasketsGalore is rated 4.7 based on 3,239 reviews