BasketsGalore Reviews

Name: BasketsGalore
Rating: 4.72

4.7 Rating 3,239 Reviews

94 %

of reviewers recommend BasketsGalore

4.7

Based on 3,239 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

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BasketsGalore 5 star review on 19th December 2024

Guy L

BasketsGalore 5 star review on 23rd April 2024

Wendy M

BasketsGalore 5 star review on 23rd December 2023

Lee T

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliantly wrapped and presented with a bow.. Even better than in the website photos! My friend loved it.”

Helpful Report

Posted 8 years ago

Greetings Eleanor, it's great to get wonderful feedback. The Warehouse Team work tirelessly to perfect the presentation of every Gift Basket. I will be sure to pass on your comments, Thanks again, Team BG.

Posted 8 years ago

“Absolutely brilliant service from Roma! Really looking forward to receiving the gift :) Will definitely be buying from you again.”

Helpful Report

Posted 8 years ago

Hi Emily, thank you for your great feedback. We are so grateful to hear how well you got on with your BG order. Roma will also be delighted to hear how happy you are. We trust Oliver is still enjoying his tasty Gift Basket. Thanks again, Team BG.

Posted 8 years ago

“20 July my sisters birthday I received my gift basket a day later than expected but was not upset about it as I arranged it to be sent out week earlier so it wasn't a problem as such. Collected from a DHL in post service which was quick and easy. I didn't open the box until today and was amazed by the basket and how it's made only little downside was that the balloon was not put into the basket. Overall amazed with your service and even my sister said best present. I have sent a twit ( @mustafaali1987) and Instagramed ( @mustafa_ali__) a picture of my basket and thanks for the amazing basket I will definitely recommend you to other people”

Helpful Report

Posted 8 years ago

Greetings Mustafaa, thank you for your feedback. We are delighted to hear that your sister enjoyed her Gift Basket. I also noticed that your Gift Basket was dispatched on time on an express, overnight delivery service. However, with your address having to be amended,requested by yourself, another day was needed to process this. Our balloons are also long lasting heat sealed foil balloons, so this is placed on a stick and placed carefully with your Gift Basket. If you have any queries for future orders ,please do not hesitate to send us a quick email, Thank you. Team BG.

Posted 8 years ago

“You delivered a really beautifully presented hamper to my friend the morning after I ordered it, on his birthday in his office - and he was blown away. Nothing more could I have asked for...!”

Helpful Report

Posted 8 years ago

Hi James, it sounds like you had a fantastic experience with BG as did Alberto! We sometimes wish we could receive one of our Gift Baskets, they really have the WOW factor upon arrival and it just gets better when your discover all the items in your Gift Basket. We hope to assist on your next gifting occasion, please just get in touch if you need anything. Thanks again, Team BG.

Posted 8 years ago

“We have used BasketsGalore several times for 'new baby' hampers for employees and I have always found the website to be very clear and easy to use - the description of the contents of the hampers are accurate and they have always been delivered on time and in very good condition. An excellent service and we will continue to use them.”

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Posted 8 years ago

Hi Terry, it's fantastic to hear you have experienced the best of Baskets Galore. We take great pride in our gorgeous Baby Baskets, so if you ever need any assistance or have any questions please do not hesitate to get in touch. Thanks again, Team BG.

Posted 8 years ago

“Excellent customer service from Chloe she was amazing and I would definitely recommend”

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Posted 8 years ago

Hey Daisy, Thank you so much for your comments! Chloe is always working extremely hard and helping you replace your little girl's My First Bunny was no problem at all. It's been a pleasure, thanks again, Team BG.

Posted 8 years ago

“we wanted to buy a gift for a friend who lives in UK. I made a mistake while checking out and purchased the wrong basket, i contacted them though their chat and all was fixed in no time :) The service is very convenient!”

Helpful Report

Posted 8 years ago

Hi there, Inés. Thank you for your comments, we were more than happy to help and amending your order was no problem at all. In face, we would love to assist you with another order, so we hope to see you again soon :) Thanks again, Team BG;

Posted 8 years ago

“I live in South Africa and purchasing a gift through Baskets Galore for delivery in the UK is fantastic. A great variety and efficient delivery. Love it!!”

Helpful Report

Posted 8 years ago

Greetings Nancy, it sounds like you had a great shopping experience with BG. We are pleased to hear your Mother enjoyed here special Mother's Birthday Basket. Just give us a shout if you need any assistance in the future. Thanks, Team BG.

Posted 8 years ago

“All was nice”

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Posted 8 years ago

“Sent my sister living in Ireland a Basket. She loved it!”

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Posted 8 years ago

Hi there, Cas. It's great to hear your sister loved her Birthday Gift Basket. It must have been so special to receive a gift from relatives from afar. We hope to assist on your next occasion! Until then, thanks again! Kind Regards, Team BG.

Posted 8 years ago

“Sent a basket to my dad in Ireland. He was delighted with it and all arrived in time for his birthday”

Helpful Report

Posted 8 years ago

Hi there, Anne. Thanks for your feedback, we are pleased to hear that Francis enjoyed his delicious Birthday Basket. Please give us a shout if you need any assistance on your next Gifting Occasion. Thanks again, Team BG.

Posted 8 years ago

“We live in Australia with family in England and find Baskets Galore the perfect site to use to send a gift basket for birthdays, anniversaries or just to say thanks to family members who help out a lot when we can't. The gift baskets are always well received and appreciated by the recipients and the process of ordering is quick and easy. It's certainly easier than buying a gift in Australia and then having to post to England, especially as international post fees are so high. Baskets Galore is the only site we use for gifts for our family in the UK.”

Helpful Report

Posted 8 years ago

Hi there, Paulette. Can we just say THANK YOU for your wonderful feedback. It is so important that our customers have an easy shopping experience but at the same time, we exceed your expectations. It's fantastic to hear all the occasions you can use BG for, we hope to see you back again soon, please just contact us for any queries. Thanks again, Team BG.

Posted 8 years ago

“It has been my pleasure to purchase gift baskets and have them delivered to my daughter and new grand-daughter. I enjoyed being able to track the delivery of the parcel from my location. The service I received was excellent and courteous throughout and I would absolutely use Gift Baskets London in future. Babbs, Dubai UAE”

Helpful Report

Posted 8 years ago

Hi Babbs, Thank you for your wonderful comments. It is music to our ears to hear how well you have got on with your order. It's very appreciated that you are pleased with all our services. Please let us know if you need any assistance for your next order. And may we say congrats on a lovely name for your Granddaughter; Harmony! Thanks again, Team BG.

Posted 8 years ago

“I was very happy with the service. From the time I ordered online until the hamper was delivered I was kept informed. I like the way I can make up my own hamper and I will probably do that next time but this time I was in a rush. Thank you for a good service.”

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Posted 8 years ago

Greetings, Phylis. Thank you for your comments, I just wanted to say next time you are ordering please do not hesitate to contact us for any changes or if you have any queries. We look forward to seeing you back again and I hope Shona enjoyed her delicious Birthday Basket! Kind Regards, Team BG.

Posted 8 years ago

“I was having a terrible time trying to order on line from NY for a gift basket for my Sister in Dublin to no avail so I e-mailed them and had this wonderful girl Victoria doing everything she could to help me she even phoned me and we were able to work it out, thank you Victoria and yes I would order from them again. Anne USA”

Helpful Report

Posted 8 years ago

Hey Anne, thank you very much for your feedback! What a great outcome, we were more than happy to help with your gift to Tina. We know it's hard to be abroad and away from family, so we aim to make ordering fun and easy. We would love to assist on your next Gifting Occasion, so please do not hesitate to contact us, Victoria will be waiting! Kind Regards, Team BG.

Posted 8 years ago

“our basket is not due to be delivered until 23rd july, so have no feed back on quality yet. however. was impreessed with the ease of shopping on line with your company.”

Helpful Report

Posted 8 years ago

Greetings, Jill. Thank you for your comments, we will keep an eye on the delivery progress of Mr/Mrs.Hopwoods Gift. It's lovely to hear you had a great experience ordering online, please let us know if you have any queries. Kind Regards, Team BG.

Posted 8 years ago

“4 days later and still not delivered after promising delivery before end of day on 5th July!!! I demand a refund!!!”

Helpful Report

Posted 8 years ago

Hi Helen, Thank you for your comment. We are very sorry to hear your disappointment. Your gift basket has been dispatched on Monday 04th July on express delivery service with DHL couriers. Delivery has been attempted on Tuesday 05th July but there was no one at home to sign for it so driver left a calling card to reschedule. DHL attempted a delivery on a very next day, Wednesday 06th July. Unfortunately there was nobody at home again. After these two attempts our tracking team tried to contact Abiye on her mobile & sent her a text messages. As we still haven’t heard from Abiye our tracking team contacted DHL yesterday and requested to attempt a delivery again today, Friday 08th July. Your gift basket is out for delivery today. You can always track your order’s progress via your account, just login to your account, view your order and click ‘Track Your Order’. Our tracking team monitor all deliveries & intercept if problems arise. We will keep an eye on a delivery today and will update you via email on it’s progress. Our team is always happy to help, if any queries please send us an email with your order number to customerservices@basketsgalore.co.uk. Many Thanks, BG Team

Posted 8 years ago

“The hamper hasn't been delivered yet but the website was easy to use and I liked that you had the option to gift it with a message”

Helpful Report

Posted 8 years ago

Hey there, Cristin. I can see that your Gift Basket to Ian was successfully delivered today as requested. We hope Ian enjoys his delicious Gift Basket and we hope to see you back again soon! Kind Regards, Team BG

Posted 8 years ago

“I couldn't find a basket that completely fitted my needs so I opted for the 'build your own'. I think it would be useful if you could add a bottle of wine to the baskets without any alcohol as I would have done with with one of your pre-packed hampers had it been an option”

Helpful Report

Posted 8 years ago

Hi Julie, I just wanted to touch base with you as I noticed you mentioned adding items to a Pre Made Basket. We have a great sister site: Irish Gourmet (http://irishgourmet.co.uk) that allows you to do exactly this. Please feel free to contact us at anytime before or after an order if you have any queries, as we would be more than happy to help. I also seen that your Gift Basket for Valerie made it in to today’s Daily Dispatch Blog, which you can see on our FB or Twitter, as it looked fabulous. I trust Valerie will be over the moon. Kind Regards, Team BG.

Posted 8 years ago

“I am extremely impressed with the service I have received. I had a problem finding exactly what I wanted so I had a "chat" with one of your advisors - sorry I can't remember his name who was marvellous and pointed me in the right direction. After choosing my gift I had problems paying and gave up after about 4 or 5 attempts. I later received an e-mail asking if I needed help and ended up receiving a phone call so I could pay that way. I am very happy with the service I have received. Thank you very much.”

Helpful Report

Posted 8 years ago

Greeting Ann, thank you so much for your great comments! This is a great example of our first class customer service :) We are absolutely thrilled that you are impressed with our services and we hope Nicola is enjoying her Gift Basket. Please just give us a shout if you need any assistance next time, Kind Regards, Team BG.

Posted 8 years ago

BasketsGalore is rated 4.7 based on 3,239 reviews