BasketsGalore Reviews

Name: BasketsGalore
Rating: 4.72

4.7 Rating 3,237 Reviews

94 %

of reviewers recommend BasketsGalore

4.7

Based on 3,237 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

Write Your review

Tell us how BasketsGalore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

BasketsGalore 5 star review on 19th December 2024

Guy L

BasketsGalore 5 star review on 23rd April 2024

Wendy M

BasketsGalore 5 star review on 23rd December 2023

Lee T

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Because I live faraway the baskets bring me closer to my family”

Helpful Report

Posted 5 years ago

“Excellent , easy service. What you see online is what you get. Quick delivery. Amazing quality products. Very beautifully displayed and wrapped up well. Will definitely be back to order more in the future. Lovely Irish company”

Helpful Report

Posted 5 years ago

“Easy to carry out purchase.”

Helpful Report

Posted 5 years ago

“First of all the website is so easy to use and ordering is straightforward and simple. It was delivered the next day and was a big basket! All the products were exactly as described and delicious. Best of all the recipient was mighty impressed.”

Helpful Report

Posted 5 years ago

“Can’t wait to give it to give it as a gift.”

Helpful Report

Posted 5 years ago

“Problem solved, product excellent. Totally satisfied, will definitely purchase again”

Helpful Report

Posted 5 years ago

“I am very pleased with the delivery, and my son says the contents of the basket are delicious.”

Helpful Report

Posted 5 years ago

“A lovely well prepared gift. I am always amazed of the value for money you recieve from all hampers. My friend was extremely pleased thank you”

Helpful Report

Posted 5 years ago

“Great service, love quality, will be back to do more soon”

Helpful Report

Posted 5 years ago

“I recently ordered a hamper to arrive overseas for my Mum's birthday. Today (her birthday) she rang me to thank me for the "absolutely stunning and full hamper!!" Thank you so much Baskets Galore, you have made my Mum so happy! Also, when I initially made my order I thought I'd made a mistake with the delivery address (turns out it was fine) but I was really pleased with the customer service I received; very prompt and reassuring that they would sort out any problem (as I said it turns out there was none!) Very lovely team and I'll definitely be ordering again!!”

Helpful Report

Posted 5 years ago

“My friend was so happy when she received the basket! Great presentation and the delivery was right on time.”

Helpful Report

Posted 5 years ago

“Recently purchased the chocolate mania hamper for a family member and they gave it a 10 out of 10, extremely happy with this purchase.”

Helpful Report

Posted 5 years ago

“Very nice, my Wife loves. Service was amazing. thank you all”

BasketsGalore 5 star review on 20th March 2019

Helpful Report

Posted 5 years ago

“Great service and on time delivery. The hamper for a baby boy was absolutely amazing. The only point I would suggest for improvement is that I was told the recipient would not be informed by text about the delivery unless there was an issue with the package being delivered. However, in my case, the recipient received a text saying that they're expecting a delivery. Ruined the surprise a bit. Apart from that, I'll definitely be ordering from Basket Galore again!”

Helpful Report

Posted 5 years ago

“I panic ordered a basked to be delivered the next day, not knowing this company or whether the recipient would get a basket of packing with a few bits and bobs or if it would be delivered on time. The next day I got a message from the recipient with amazing photographs of all the great stuff they got. They were so excited revealing all the goodies & said the shortbread didn't last long! This is a lovely unique gift for someone who isn't home enough to appreciate flowers.”

Helpful Report

Posted 5 years ago

“Amazing service, easy to order and gets to the person the next day 👍🏽”

Helpful Report

Posted 5 years ago

“My friend was very pleased with the basket . Thank you”

Helpful Report

Posted 5 years ago

“So disappointed with your service! Have used you so many times in the past but this time you let me down. Hard ordered a hamper for a friend’s Pearl Wedding Anniversary to arrive on their special. When I contacted your office the next day as it hadn’t arrived, they didn’t know what had gone wrong but then said they would make sure it was delivered the next day. I suggested you at least send a small gift to the recipient to apologise but surprisingly no response to that. Having used you often previously (pls see my account history) I’m extremely disappointed with your customer service on this occasion.”

Helpful Report

Posted 5 years ago

Hi Anna, As per our telephone communication, we are very sorry that the courier company delivered on Friday, instead of Thursday. This was due to a case of human error in their Athlone depot, which resulted in the package not being scanned and not put on board for Thursday delivery. We sincerely apologise. I am sorry if you feel that your verbal request for a free gift has not been actioned. However please bear in mind that you have posted this review less than 24 hours after speaking with a customer service, thereby providing us with little opportunity to address the issue. As you have mentioned you have been a satisfied customer for many years. We sincerely apologise that our delivery agent let us down on this occasion. Our customer service team have reached out directly to discuss further. Kind regards, Lauren, Customer Services

Posted 5 years ago

“The basket has arrived on time and the package itself is arranged nicely.”

Helpful Report

Posted 5 years ago

Hi Irena, As per my email, I would like to assure you that the smoked salmon was included. It was housed in the keep-cold white ice pack along with the cheeses. We had temporarily run out of our larger sized cold packs, and the salmon cardboard packaging was too large to fit inside. Because of this they were separated. The smoked salmon itself was inside the cold pack, the outer sleeve was on the outside for informational purposes - due to it containing the product information and best before date. I apologise for any confusion this has caused. Kind regards, Lauren, Customer Services

Posted 5 years ago

“Great selection and delivered on time with no problem. even got a message to confirm it had been dropped off. Mum very happy!”

Helpful Report

Posted 5 years ago

BasketsGalore is rated 4.7 based on 3,237 reviews