BasketsGalore Reviews

Name: BasketsGalore
Rating: 4.72

4.7 Rating 3,239 Reviews

94 %

of reviewers recommend BasketsGalore

4.7

Based on 3,239 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

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BasketsGalore 5 star review on 19th December 2024

Guy L

BasketsGalore 5 star review on 23rd April 2024

Wendy M

BasketsGalore 5 star review on 23rd December 2023

Lee T

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered 2 baskets, a fruit one and the artisan scran. These were delivered as gifts as per my request. The recipient praised the high quality of the fruit & food. In particular the cucumber relish, as 'Ridiculously refreshing & tasty'. The yummy salmon and super tasty nectarine which they plan on planting and selling the fruit to Mr Del Monte! I would definitely purchase again, maybe one for myself too....”

Helpful Report

Posted 8 years ago

Hi Sangeeta, we just want to say how grateful we are for your fun and delightful comments on your BG Orders! We are also very pleased to hear how well received your Gifts were. We are always striving to have the freshest, finest, Gourmet and High Quality goods, it's great to hear this is paying off. We hope to see you back again soon, even if it's for a sneaky one to yourself! Kind Regards, Team BG.

Posted 8 years ago

“BasketsGalore did a tremendous job on my mom's birthday gift. This is not my first purchase and I love the detail and the high quality products they use. I will definitely buy from them everytime, thanks for making my mom feel special! Chuck Young”

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Posted 8 years ago

Charles, tremendous Thanks for your lovely comments. We are more than happy to help and to hear that Sabine enjoyed her Gift Basket puts a big smile on everyone's face here at BG. Please do not hesitate to contact us if you need any assistance on your next Gifting Occasion. Kind Regards, Team BG.

Posted 8 years ago

“I would very much recommend Baskets Galore, the website is very easy to negotiate, the items are top quality and both my friends who received the presents were delighted with the presentation and delicious array of foods and gifts. Will definitely be using them for future gifts.”

Helpful Report

Posted 8 years ago

Hi Valerie, Thank you so much for your feedback. We are very happy you had the fun and easy shopping experience we aim to provide here at Baskets Galore. If you need any assistance or have any queries in the future, please let us know. Kind Regards, Team BG.

Posted 8 years ago

“Basket of goodies arrived first thing in the morning as a special birthday treat for my sister. Lovely surprise for her, and I had a surprise as they had seen my note and put a birthday ribbon on it. Thank you.”

Helpful Report

Posted 8 years ago

Hi there, Andrew. That's fantastic to hear that your Baskets Galore order went perfectly. We of course were more than happy to accommodate your needs and we try to fulfill any request. So it's great to hear that Heather was very pleased with her Birthday Gift. Please just give us a shout if you have any queries for future order. Thanks again, Team BG.

Posted 8 years ago

“Purchased this as a gift for a colleague who had recently been sent home afternoon an operation. A great alternative to flowers - a much more thoughtful present and a great way for the recipient to pamper themselves. Happy to order from Baskets Galore in the near future.”

Helpful Report

Posted 8 years ago

Hey Sharon, can we just say THANK YOU for your thoughtful feedback. You have got exactly what we want our customers to have when shopping with BG - A fun and easy shopping experience as well as a unique and high quality gift! Please let us know if you need any help with your next order. Thanks again, Team BG.

Posted 8 years ago

“I have used this company to send gifts and baskets since 2004. I have heard nothing but praises from my family on the quality of their baskets and the service. Their service is excellent and even though I am in Canada they help me all they can ! I recommend them every time for UK gifts!”

Helpful Report

Posted 8 years ago

Hello Caia, where do we begin?! How about a big THANK YOU for your continued support and custom. BG was created to help those abroad send fun, innovative and high quality gifts to their loved ones. We are so pleased to have the opportunity to help you Caia. We hope to see you back again soon and please let us know if you need any assistance or have any queries. Thank you again, Kind Regards, Team BG.

Posted 8 years ago

“BG TEAM I want thank the beautiful BG basket My daughter loved !! Once thank you very much Kind regards Soraya”

Helpful Report

Posted 8 years ago

Hi there, Soraya. That's fantastic to hear, we are so happy that both yourself and Gabriela are delighted with your lovely Gift Basket. We hope to see you again soon, if you have any queries please send us an email or quick shout. Thanks again, Team BG.

Posted 8 years ago

“Great experience - amazing gift basket content and package - my daughter loved it! Most of all an exceptional customer service! Way to go Basket Galore! Thank you!”

Helpful Report

Posted 8 years ago

Hi Belma, it's great to hear from you! We are more than pleased to here that Adna enjoyed her lovely Gift Basket. If you need any assistance or have any questions with your next order, please do not hesitate to contact us, we are more than happy to help. Thanks again, Team BG.

Posted 8 years ago

“The website was not easily navigated and the instructions on where to put special delivery details was vague. I ended up putting them in the message box as there was no visible "comments box" as the instructions stated. The basket has not yet been delivered so if the delivery instructions don't get read it may never make it to the correct person at St Georges hospital. It would be a good idea for Get Well baskets to have additional address lines to put hospital ward information so there is some level of confidence the basket will be delivered to a loved one.”

Helpful Report

Posted 8 years ago

Hi Anthony, thank you for the feedback provided although we were disappointed to read this. I noticed you ordered on our sister site, rather than through main BasketsGalore store. We do state during checkout where to put the ward information if sending to a hospital and there is also a comments box available, so I will have the IT department check this is also noticeable on the sister site you ordered on. Please be assured everything is on course with your order. Your gift basket is scheduled for dispatch today, for delivery tomorrow on the special Saturday service. You will receive a dispatch email to explain how to track your order later this evening. I have also checked with the dispatch team & it is clearly marked with the ward/patient details. Please note, when couriers deliver to hospitals they have to take parcels to the main postroom. Then the hospital staff are responsible for passing it onto the correct ward so the signature may be a member of staff rather than the patient themselves. We also track all orders we dispatch & step in to help should there be any delivery difficulties. We'd love to hear an updated review when the gift has been delivered and you've experienced our full service. Kind regards, Chloe @ BasketsGalore

Posted 8 years ago

“Basket arrived promptly, daughter thrilled with it Well presented Would use again”

Helpful Report

Posted 8 years ago

Greetings Orla, thank you for your Review. It's fantastic to hear that the delivery and quality of your Gift Basket was exceptional. We hope Alice was nice and pampered with her Gift Basket. Thanks again, Team BG.

Posted 8 years ago

“Nice looking website, easy to order / pay, goods delivered on time - couldn't ask for more. A great thank you note from the colleague (in Germany) who received the gift basket - she loved it.”

Helpful Report

Posted 8 years ago

“I have ordered from Baskets Galore several times now and have been very happy with both the service and the quality of the products. Would wholeheartedly recommend.”

Helpful Report

Posted 8 years ago

“the site was easy to use and customer service responded quickly when I asked a question. Thank you Amy”

Helpful Report

Posted 8 years ago

“Excellent service and easy to use. Love that you had baskets that included both beauty treats and food treats. Thanks”

Helpful Report

Posted 8 years ago

“Good, simple to use service. Gift basket well received”

Helpful Report

Posted 8 years ago

“What feels like a good company providing excellent service is getting ruined by a poor delivery courier company. You might consider switching to more efficient courier companies, companies who are dedicated to providing an excellent service. Companies who text you about your delivery, call you to advise they are an hour away, have real time tracking capabilities and with the ability to deliver to a near by place even if you are not home. After all its the customer that pays for the delivery service so why not make them get good value for their money.”

Helpful Report

Posted 8 years ago

Dear Ola. We are very sorry that delivery was not able to be made, and for the disappointment caused. We have been working with DHL Courier's for over a decade, and they normally offer a very reliable and professional service. We are currently investigating the circumstances surrounding the failed delivery attempt, and we will continue to communicate with you until this is resolved to your complete satisfaction. Kind regards, Lauren, Customer Services.

Posted 8 years ago

“If the contents of the basket are as good as your customer service I'll be very happy! My thanks to Lauren and Roma for their quick responses to my questions and for making sure the delivery of the basket will be done with no problems. It's never easy ordering "long distance" but I was able to do so with confidence given the great service. Will definitely use you in the future as needed. Thanks for everything. Bruce Kennedy Santa Barbara, California”

Helpful Report

Posted 8 years ago

“I live in Australia and ordered a basket to be sent to a friend in hospital in London. Order process was quite straight forward. The online chat facility was a great backup when you wanted to ask a question. My order was processed and delivered the next day . My friend was quite chuffed with the basket he received.”

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Posted 8 years ago

“Sent this fruit basket to my Father in law who is in hospital. He was very pleased to receive it. Excellent selection of fresh fruit and we'll presented.”

Helpful Report

Posted 8 years ago

“Brilliant , efficient and made it soooooo easy to order when I was in a rush. super product which was very well received!”

Helpful Report

Posted 8 years ago

BasketsGalore is rated 4.7 based on 3,239 reviews