BasketsGalore Reviews

Name: BasketsGalore
Rating: 4.72

4.7 Rating 3,237 Reviews

94 %

of reviewers recommend BasketsGalore

4.7

Based on 3,237 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

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BasketsGalore 5 star review on 19th December 2024

Guy L

BasketsGalore 5 star review on 23rd April 2024

Wendy M

BasketsGalore 5 star review on 23rd December 2023

Lee T

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was so impressed with the customer service I received. The basket made my dad's day, he was thrilled! Thanks guys!”

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Posted 5 years ago

“Excellent basket , thank you , good presentation.”

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Posted 5 years ago

“It was delivered on time and to the great satisfaction of the recipient.Very friendly service, will definitely use again.”

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Posted 5 years ago

“Baskets Arrived on time. Tracking a bit hard to follow, but I am not a techy. Will definitely recommend you. Have purchased three baskets off you this year 2020,will be getting alot more .”

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Posted 5 years ago

“I ordered 3 hampers before Christmas; unfortunately one sent to France was not delivered. Not Baskets Galore's fault, but disappointing nonetheless. Although not very good at communicating their action at first, Baskets Galore finally came up with the perfect solution: to send another hamper; but they upgraded my initial order to apologise for the disappointment caused. The second hamper arrived safely and I wish to thank Baskets Galore for their generosity.”

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Posted 5 years ago

“We purchase hampers for our friends in the UK every year from the US. They always love them, the hampers arrive on time, and we've always had a great experience with it!”

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Posted 5 years ago

“The basket came within two days after purchasing and was great quality! Very happy with the purchase and was a big basket so very pleased.”

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Posted 5 years ago

“I am from Canada and needed a basket delivered to my cousin who had recently suffered the loss of her baby. It was delivered on time and she loved everything that was in the basket. It is nice to know that even far away I can send something special to the ones I love to let them know I am thinking of them, and it helped to put a bright spot in their day.”

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Posted 5 years ago

“Our friends are thrilled with the gift box! The various items inside and the presentation of the items are all very good and as represented. Very prompt and courteous. Would highly recommend and will use again.”

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Posted 5 years ago

“I have used BasketsGalore several times both home and abroad and found their service 100% reliable and efficient and would recommend them to anyone, it's a company you can trust to get the job done.”

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Posted 5 years ago

“The recipient was very happy with the basket we sent to her.”

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Posted 5 years ago

“This gift basket was a Christmas present for my brother. He let me know that it was a great gift and liked the contents.”

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Posted 5 years ago

“It Did not the hamper for my brother never arrived and that was for Xmas gift ,! Shame on you !! Further more no effort from you to sort it out you have not acknowledged my ten emails sent. Tracey”

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Posted 5 years ago

Hi Tracey, I am sorry that delivery wasn't able to be made in time for Christmas. I can confirm that you sent 2 emails on 31st December, when our offices were closed for the New Year holidays. This is the only reason we didn't respond until today 2nd January. I can see that you placed your order by telephone on 1st December and requested a delivery date of 23rd December. The order confirmation was emailed to you on 1st December. Our records have no way of showing what address was provided at that time. However we apologise if the address has been typed up incorrectly by a member of staff. Spelling mistakes are of course possible, due to human error which is why where possible we recommend that customer's place their order online. When a telephone order is placed we do ask our customers to check over the email confirmation, and alert us to any discrepancies. It is an unfortunate mistake on both sides, for which we apologise. As you have mentioned your other 2 orders were delivered without any issues. I have organised for the hamper to be delivered via express overnight delivery service to the correct house number, and a member of our team will be in touch to confirm that delivery has been made. Kind regards, Cara

Posted 5 years ago

“Account charged but hamper was not delivered.”

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Posted 5 years ago

Hi Kamini, I think there must be some confusion, as your order was successfully delivered on 19/12/2019 and the signature matches the name of the receiver. The delivery tracking link is accessible both in your account, and in the notification of dispatch email that was sent on 18/12/2019 Could you possibly be mistaken? I have also emailed you privately and would be grateful for your response. Kind regards, Lauren

Posted 5 years ago

“Very happy and friendly staff.Lauren was a great help”

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Posted 5 years ago

“I use your service several times a year and it's always a pleasure. Beautifully assembled and packaged hampers are top notch!”

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Posted 5 years ago

“First time I have used Baskets Galore, and the service was very efficient, the hamper was delivered on time, and the recipient was delighted with content. Thank you!”

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Posted 5 years ago

“Amazing service, ordered the day before Christmas Eve, delivered the next day as promised. The hamper was lovely and very much enjoyed. Would recommend and use again, thank you”

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Posted 5 years ago

“My family in France were pleased with the parcel.”

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Posted 5 years ago

“Prompt delivery even though it was over the Christmas period.”

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Posted 5 years ago

BasketsGalore is rated 4.7 based on 3,237 reviews