BasketsGalore Reviews

Name: BasketsGalore
Rating: 4.72

4.7 Rating 3,236 Reviews

94 %

of reviewers recommend BasketsGalore

4.7

Based on 3,236 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About BasketsGalore:

Gift Baskets & Hampers For All Occasions Delivered Next Day

Visit Website

Phone:

442038651714

Email:

info@basketsgalore.co.uk

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BasketsGalore 5 star review on 19th December 2024

Guy L

BasketsGalore 5 star review on 23rd April 2024

Wendy M

BasketsGalore 5 star review on 23rd December 2023

Lee T

Anonymous

Anonymous // 01/01/2019

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“The BasketsGalore team is very good with quick responses to emails and care for their customers I truly appreciate their fine work. I have been a loyal customer for many years and have never been disappointed Thank you Team! From Canada”

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Posted 2 years ago

“Attempted delivery on wrong date”

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Posted 2 years ago

Hi Paul, thank you for the feedback. We do try to explain at checkout that specific delivery days are achieved on a best endeavour basis, but can be a day or 2 either side. Delivery was attempted on the Thursday (1 day before your preferred date) but then successfully reattempted on the Friday (your preferred date). We're sorry you feel this was only worthy of a 2 star review and we trust the gift basket itself was thoroughly enjoyed. The BG Team.

Posted 2 years ago

“Very satisfied with my purchase. The item selection was excellent and really good quality. Arrived by DHL exactly when promised. Goods were packed in a very nice box which is ideal to keep as a storage box. I placed my order in the USA for UK delivery and it was handled very smoothly with updates on how it progressed. Excellent service and highly recommended.”

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Posted 2 years ago

“Just as I expected although was disappointed it was delivered on 17th December instead of the intended delivery schedule of 21st December.”

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Posted 2 years ago

Hi Anne, thank you for the feedback. We're so pleased the hamper was well received. We're sorry you were disappointed with the delivery. We do try to explain at checkout that in the month of December we work in delivery weeks, rather than specific dates. So the date you select at checkout is the latest date the gift will arrive. We react to information supplied to us by the delivery couriers at their busiest time of year. We trust this goes some way as to explaining why it was a little bit earlier than expected. All items inside also have a post Christmas best before date, so as everything can be enjoyed over the holiday period. Many thanks, The BG Team.

Posted 2 years ago

“Basket itself was amazing but very disappointed with delivery !! It was advertised that it would be delivered in time for Christmas and stated that it would be delivered on the 23rd December, perfect for Christmas surprise, but the hamper didn't arrive until the 29th !! Very disappointed.”

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Posted 2 years ago

“My sister was quite thrilled with it.”

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Posted 2 years ago

“You did not, at all. Promised a 22/12 delivery and did not meet your deadline. Very disappointing.”

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Posted 2 years ago

“The whole operation went very smoothly.”

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Posted 2 years ago

“Basetsgalore came to my rescue after I was let down badly by another supplier. Ordered hamper late 19th Dec arrived on 22nd. Parents were very relieved and happy.”

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Posted 2 years ago

“Ordered from Australia easily and the basket included something of comfort for each household member. I’d recommend.”

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Posted 2 years ago

“Always have a good selection and arrives on time”

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Posted 2 years ago

“My 2 nieces in England received their hampers and they and their children were delighted. It is wonderful for children to explore a hamper especially when there are sweets inside.”

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Posted 2 years ago

“We are very unhappy . Recipient had message to say hampers would arrive Wednesday and again on Thursday and we are now on Christmas Eve and they still haven’t arrived”

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Posted 2 years ago

“They were very helpful with the ordering process, delivered in a timely manner with great communication regarding delivery. My daughter was very pleased with all items, and the lovely presentation. This is the second time we have ordered from this company and we are always very happy with our decision. Great service, products, and delivery. We highly recommend.”

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Posted 2 years ago

“You can review your records , requested two hampers, received one. Customer service are not authorized to help by phone ( who is authorized then) emails with yourself ; we can confirm that you received two, and enjoy them . Went through the whole hospital , non received . After 3 days , yes we did not send it , refund , and we shall send your colleagues some complements ( thanks very much ) . So much stress , end result embarrassed , colleagues do not do that again . I will leave the star thing for yourself . Never again of course . Thanks.”

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Posted 2 years ago

“OMG I am a Mom/Grama in Canada, My Daughter and grandchildren are in Scotland For the past 4 years I have relied on BasketsGalore to make a loving connection at Xmas times....BasketsGalore have NEVER let me down...sometimes I have been apprehensive...but BG have always delivered ...what a GREAT company ..they stand behind their promise...LOVE THE PEOPLE BEHIND THE SCENES AT BASKETGALORE”

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Posted 2 years ago

“Good communication and very fast delivery as promised.”

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Posted 2 years ago

“Accurate and fast delivery”

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Posted 2 years ago

“BasketsGalore have been amazing, and provide an excellent service - I forgot to put gift tags on my corporate baskets, and Stephen emailed straight away to advise me and update my orders. Each basket was delivered quickly and my team were delighted! Thank you again, BasketsGalore!”

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Posted 2 years ago

“Easy reliable and quick to ship a gift overseas from the US - will use again!”

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Posted 2 years ago

BasketsGalore is rated 4.7 based on 3,236 reviews