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Basco Fine Foods Reviews

4.7 Rating 381 Reviews
92 %
of reviewers recommend Basco Fine Foods
4.7
Based on 381 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Anonymous
Anonymous  // 01/01/2019
Love basco and your products, but continually let down by Delivery company DPD.
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Posted 1 month ago
I use Basic to get some products I can't find outside Spain or which prices are too high. I would definitely recommend to buy their black pudding and the 500gr smoked paprika, it last very long although we use it almost every day and it's very good. I wish they sold Spanish sunflower seeds by Facundo Supremas and things like Cola Cao. I tried the hot chocolate powder but we were not so keen.
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Posted 1 month ago
good quality and taste
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Posted 1 month ago
All food delivered was amazing however the delivery driver left our package on the front step. Didnt ring the doorbell despite someone being home and this would have been stolen had our neighbour not informed us it was there . Very disappointing delivery.
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Posted 1 month ago
Order arrived in time for Christmas. There was a small problem internally in the ordering system which was resolved satisfactorily.
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Posted 3 months ago
Good quality food. Our cakes arrived damaged/squashed unfortunately
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Posted 3 months ago
Great products at decent price but delivery service is hit and miss - which is why only 4 star
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Posted 4 months ago
Good service delivered when and as expected, and with taste, of course food, thanks for your help and filling my tummy 😋
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Posted 4 months ago
My first order, which was not huge, the morcilla as we know are fab, the two sirloins were okay but not as tasty as we expected.
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Posted 4 months ago
Always good quality and good service, so thank you!
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Posted 5 months ago
Prompt delivery. However, as always the box was far too large for the contents. Why don't you use smaller boxes. It is such a waste, and I do find it irritating. The fillet was a good size, but does require a bit of butchering as the sinew and fat on it needs dealing with.
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Posted 5 months ago
I would certainly recommend Basco. The range of foods is now very good and reasonably priced so long as you spend £75+ and get your discount. Met a little difficulty establishing my entitlement to a discount probably due to a slightly disorganised website ordering process but that was efficiently resolved by a member of customer Services. The website needs a few little tweaks (e.g: pop-up boxes blocking text) but is fine on the whole. Really appreciated being able to talk to a person but couldn't get a reply from the online chatbox.
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Posted 5 months ago
Good products , great service
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Posted 5 months ago
Iberico Secreto was wonderful thank you, a little less than 1kg (0.898) but enough for a special family meal. Iberian pate with cherries was delicious. I am keeping the Ox Chorizo for something special in the future. Thank you
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Posted 6 months ago
Quality great but please reduce the packaging. The bacalao was so tender and full of flavour.
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Posted 6 months ago
All good as far as those items already tasted. Except the chuck meat although good in taste was short in weight: expected and paid for 1 Kg. Got 875grs!!
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Posted 7 months ago
Iberico Pork is my new addiction, brined in a solution of salt, sugar, red wine, thyme, purple sage, rosemary and garlic for 36 hours, lightly smoked for an hour then roasted. I defy anyone to serve a more delicious meat. :)) TV chefs eat your heart out!
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Posted 7 months ago
Lovely meat, good quality
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Posted 8 months ago
Lovely food and good service, any problems are sorted out quickly. Thankyou
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Posted 8 months ago
Definitely will order again.
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Posted 2 years ago
Basco Fine Foods is rated 4.7 based on 381 reviews