Basco Fine Foods Reviews

Name: Basco Fine Foods
Rating: 4.71

4.7 Rating 381 Reviews

92 %

of reviewers recommend Basco Fine Foods

4.7

Based on 381 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Basco Fine Foods 5 star review on 11th March 2025

Anonymous

Anonymous // 01/01/2019

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“It was my first time using this food delivery service, and I was really looking forward to it. I placed an order with quite a few items, but unfortunately, the ribeye steak didn’t arrive. I was worried they might not believe me or wouldn’t take responsibility. However, they were very professional and kind, and they sent it to me a few days later. The quality of the products is very good, and the packaging is excellent. It’s true that compared to Spain it’s much more expensive, but in London, that’s just how it is! I’ll definitely keep ordering from them.”

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Posted 1 month ago

“Fantastic products at great prices if you buy BIG!”

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Posted 1 month ago

“If you’re looking for fine meat products, tapas or prawns , look no further. Certainly enhances a dinner party experience, when your cooking with high quality food 🙌”

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Posted 1 month ago

“Excellent service and delivery”

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Posted 1 month ago

“All arrived on time, well packaged.”

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Posted 1 month ago

“Great quality products”

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Posted 1 month ago

“Outstanding quality! I haven't gotten around to using all the premiums meat I purchased as most of my order was to stock my freezer, but the items arrived well packaged and you can simply tell the premium quality from looking at it. The Picanha is huge and beautifully marbled with fantastic flavour. I sous vide the beef chuck steak as one piece for a roast dinner for 4, and it was tender with fantastic flavour. I will place my next order once I have room in my freezer again, and in the meantime, I look forward to cooking the rest of my order.”

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Posted 1 month ago

“My only criticism is there are not enough stars 🌟 to give you !! You are the very best on line food store with out doubt Thank you 🙏”

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Posted 1 month ago

“excellent authentic quality produce, a real gem to have come accross, reasonable prices, lots of special offers, and very good delivery and packing service, I love the olive oil I buy from Basco, very grateful :):)”

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Posted 1 month ago

“Incredible service and food quality - I would recommend to everyone!”

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Posted 1 month ago

“Stay away, they charge you for items you never receive. Worst customer service I have ever encountered. Will never use again.”

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Posted 1 month ago

“This was the first time I ordered from Basco but it won't be the last. I was searching for bacalau and a traditional torta and found both. They were delivered quickly and at reasonable price. The quality was better than I expected. Thank you so much!”

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Posted 2 months ago

“Great variety, delivered quickly and packaged really well; particularly the chilled goods.”

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Posted 2 months ago

“I've been using Basco for several years now. We split our time between the UK and Andalucia and Basco provide the best Spanish sourced food that we have found in the UK.”

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Posted 2 months ago

“Fab products and excellent customer service, very helpful with questions and making sure the delivery arrived in time for Xmas :)”

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Posted 3 months ago

“Order arrived in time for Christmas. There was a small problem internally in the ordering system which was resolved satisfactorily.”

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Posted 3 months ago

“Great Iberico products which deliver on quality and flavour every time!”

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Posted 3 months ago

“Seamless buying and delivering process. The goods were delivered in 48 h., even with the standard delivery service, and I was informed via sms of the status of my delivery. The box with the goods arrived in perfect condition and the meat, suckling lamb, was still perfectly frozen when received. The quality of the meat was awesome. I will definetily use Basco again. Thanks a lot.”

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Posted 3 months ago

“Nice food but expensive and delivered on the wrong day, despite a hefty charge for a specific delivery date.”

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Posted 3 months ago

“Delivery was on time. However the steak wasn’t so rich and creamy as I’ve experienced in Spain. It had a funny almost chemical aftertaste. I’m disappointed.”

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Posted 3 months ago

Basco Fine Foods is rated 4.7 based on 381 reviews