Basco Fine Foods Reviews

Name: Basco Fine Foods
Rating: 4.76

4.8 Rating 331 Reviews

94 %

of reviewers recommend Basco Fine Foods

4.8

Based on 331 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Basco Fine Foods 5 star review on 12th February 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent quality products, fast shipping, great service. Highly recommend.”

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Posted 21 hours ago

“The speed of the delivery surprised me. Thank you. As usual the produce is of a very high standard. I will definitely place future orders.”

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Posted 1 day ago

“Every dealing I've had with Basco has been easy and efficient, with quality products.”

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Posted 1 day ago

“Excellent customer service by Joanne and the best steak in town.”

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Posted 3 days ago

“I am not very happy, as I paid for a express delivery, next day delivery and it did take 4 days to arrive, without any warning or notification.”

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Posted 4 days ago

“Outstanding service as always, been using Basco for all my food I struggle to find in England.”

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Posted 4 days ago

“My order was delivered early and in excellent condition....very pleased 😊”

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Posted 5 days ago

“I've not ordered direct from Basco for a while - I found a local stockist with some of the things I need but, when they were out of what I wanted, it was back to Basco for a top-up. As always, there were plenty of tempting options, all easy to find and select. Order made, I sat back & waited. I'd paid (a very reasonable amount) for quick delivery and it arrived promptly. Everything was really well packaged in sturdy containers, including a frozen item which had loads of cold packs around it. I've just sent the outer box to my daughter with her birthday presents in - they were a perfect fit! Very happy all round. As I expected to be, but it's always reassuring to know that some things in life will just work, and work well.”

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Posted 6 days ago

“Great Spanish almonds”

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Posted 1 week ago

“Just brilliant”

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Posted 1 week ago

“The products are very good as far as I can tell (have only tried gildas so far) but I was completely shocked by how this was packaged and won't be ordering again. There were 6 layers of single use freezer packs. I'd love to buy from you again if you use a supermarket delivery model but I dont think delivering in this way makes any sense from an environmental PoV.”

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Posted 1 week ago

Thank you for your review - We always strive to ensure that orders are delivered in the best condition especially when dispatching fresh and frozen products. All of our packing materials can be recycled and our Ice packs re-used. I will of course pass on your feedback to our warehouse manager. We are happy to hear that you so far have enjoyed the products and hope to see future orders from you.

Posted 3 days ago

“Wonderful products, fantastic quality and choice. Excellent customer service and communication too. A wonderful flavour of Spain.”

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Posted 1 week ago

“First time I've placed an order myself after a friend ordered through you previously - same consistently excellent quality. Thank you!”

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Posted 1 week ago

“i bought a galacian sirloin of beef joint from you at a reduced price. i expected someting special but it was not as good as a joint from my local butcher with the cost being the same. nothing wrong with the taste but it was mostly tough to eat”

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Posted 1 week ago

“Love basco and your products, but continually let down by Delivery company DPD.”

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Posted 1 week ago

“I really loved the Galician pie , it was moist and lovely, very well wrapped parcel,very nice paquete, and fast delivery,too, I am very happy, one of the best Spanish Delis. I will order again,for sure”

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Posted 1 week ago

“Absolutely delighted ! Arrived on time and was superbly packed. Not used yet but maybe this weekend, thank you , David”

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Posted 1 week ago

“Olives and croquets are out of this world… All products I have purchased have been packed extremely well.”

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Posted 1 week ago

“I use Basic to get some products I can't find outside Spain or which prices are too high. I would definitely recommend to buy their black pudding and the 500gr smoked paprika, it last very long although we use it almost every day and it's very good. I wish they sold Spanish sunflower seeds by Facundo Supremas and things like Cola Cao. I tried the hot chocolate powder but we were not so keen.”

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Posted 1 week ago

“Excellent ordering and delivery experience, food is hopefully as delicious as usual. Best, Tim”

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Posted 1 week ago

Basco Fine Foods is rated 4.8 based on 331 reviews