Barnitts Reviews

Name: Barnitts
Address: 24/26 Colliergate, York
Rating: 4.81

4.8 Rating 6,134 Reviews

100 %

of reviewers recommend Barnitts

Company Reviews

Metrics

Info

4.8

Based on 6,134 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01904 629429

Email:

websales@barnitts.co.uk

Location:

24/26 Colliergate
York
YO1 8BW.

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Barbara Hoyle

Barnitts 5 star review on 6th February 2023

Emma Chamberlain

Barnitts 5 star review on 13th January 2023

Mrs Monica R Bowden

Barnitts 5 star review on 2nd February 2022

Nigel Pearce

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought two pans in the Barnitt's Shop in York. After a single use on a conventional (brand new) electric cooker, the bottoms of both pans buckled and deformed so badly that they had barely any contact with the cooker top and they were unstable. I returned to the York store and was met with an extremely off-putting attitude; a mixture of denial that the pans were faulty, not being believed in front of other customers queuing nearby, then being fobbed off that I would have to take it up myself with the manufacturer and eventually and extremely grudgingly did I receive my money back. I felt deeply humiliated and treated like a fraud or cheat. I have been a loyal Barnitt's customer for over 30 years and I used to love the old Barnitt's when it was a family firm with a really friendly attitude. Sadly this has gone and now I cannot even any longer shop with confidence there.”

Helpful Report

Posted 1 year ago

“Excellent service; goods arrived quickly, well packaged and in top notch condition”

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Posted 1 year ago

“Delighted with service, price and speed of despatch. Have been looking for this product for a while, pity you only had one and I needed three. Would recommend”

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Posted 1 year ago

“Product delivered promptly and exactly what we needed”

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Posted 1 year ago

“Great company product well packed would use again”

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Posted 1 year ago

“Easy transaction thank you”

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Posted 1 year ago

“Absolutely brilliant, just what I wanted at the best price. Items packed thoroughly too. Great customer service with a postage issue, would highly recommend and definitely use Barnitts again. Thank you.”

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Posted 1 year ago

“Was very happy to find the lamp when many other online shops had sold out. Delivered on time, well packaged. Good product. Would recommend Barnitts and use them again.”

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Posted 1 year ago

“I was in York and passed the shop window where I saw a couple of items I wished to purchase. Unfortunately, my train home was leaving before the shop opened the following day. I rang Barnitts after I'd got home and described the items I saw over the phone. The next day a very helpful member of staff helped me to purchase the items over the phone and they arrived here (in the West Midlands)via DPS yesterday morning. All in all, excellent service on behalf of Barnitts so well done to everyone involved”

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Posted 1 year ago

“Always good quality with friendly knowledgeable staff”

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Posted 1 year ago

“Very easy to order. Delivery also excellent and packed well.”

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Posted 1 year ago

“Great website and customer service”

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Posted 1 year ago

“Excellent prompt service.advice.”

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Posted 1 year ago

“Extremely swift delivery from Barnitts. Our porch lights are as described. We are very pleased with purchase and service.”

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Posted 1 year ago

“Speedy, friendly delivery. Good quality pedal bin for a fair price.”

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Posted 1 year ago

“Good quality products and excellent delivery service”

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Posted 1 year ago

“Ordered bedroom furniture in December. Its approaching May and there's no sign of it. Each week we are promised delivery next week. Constantly over promising and under delivering, well in our case not delivering at all. Would advise all to look elsewhere.”

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Posted 1 year ago

“First class service, well packaged and a speedy delivery.”

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Posted 1 year ago

“Great selection and items ordered arrived promptly and well packaged”

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Posted 1 year ago

“I ordered some kitchen scales online for my daughter in law, the order went through but then I received an email to say they were out of stock, which was annoying. However, I had a follow up email to say they were due in so they did arrive within a few days and all was well.”

Helpful Report

Posted 1 year ago

Barnitts is rated 4.8 based on 6,134 reviews