Barnitts Reviews

Name: Barnitts
Address: 24/26 Colliergate, York
Rating: 4.81

4.8 Rating 6,142 Reviews

100 %

of reviewers recommend Barnitts

Company Reviews

Metrics

Info

4.8

Based on 6,142 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01904 629429

Email:

websales@barnitts.co.uk

Location:

24/26 Colliergate
York
YO1 8BW.

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Barnitts 5 star review on 17th December 2024

Karrie Bradshaw

Barbara Hoyle

Barnitts 5 star review on 6th February 2023

Emma Chamberlain

Barnitts 5 star review on 13th January 2023

Mrs Monica R Bowden

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you very much for being flexible and amending my order. My friends love the gifts!”

Helpful Report

Posted 1 year ago

“Great service delivery as instructed”

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Posted 1 year ago

“Parasol, Item was exactly as described online. Service / Delivery could not have been better.Many thanks”

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Posted 1 year ago

“You are a joy to deal with.”

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Posted 1 year ago

“Great service, good range of products at reasonable prices. Easy to order online then collect”

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Posted 1 year ago

“Prompt service, delivery arrived sooner than expected , and Bertie is really enjoying his hale & hearty biscuits”

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Posted 1 year ago

“Always satisfied with any purchase from Barnitts.Excellent service throughout”

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Posted 1 year ago

“Always good service. As the saying goes if Barnitts does not have it no one else will! Recent click and collect order all ready and waiting - many thanks - saves time for busy mums.”

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Posted 1 year ago

“Very pleased with the service I received. From the initial phone call through to collection of the goods I can't fault them. The young man who dealt with me couldn't have been more helpful - he even carried my bulky items to the car park round the corner for me! A truly traditional store - it's a pity that there aren't more stores which provide this kind of service. Highly recommended.”

Helpful Report

Posted 1 year ago

“I bought two pans in the Barnitt's Shop in York. After a single use on a conventional (brand new) electric cooker, the bottoms of both pans buckled and deformed so badly that they had barely any contact with the cooker top and they were unstable. I returned to the York store and was met with an extremely off-putting attitude; a mixture of denial that the pans were faulty, not being believed in front of other customers queuing nearby, then being fobbed off that I would have to take it up myself with the manufacturer and eventually and extremely grudgingly did I receive my money back. I felt deeply humiliated and treated like a fraud or cheat. I have been a loyal Barnitt's customer for over 30 years and I used to love the old Barnitt's when it was a family firm with a really friendly attitude. Sadly this has gone and now I cannot even any longer shop with confidence there.”

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Posted 1 year ago

“Excellent service; goods arrived quickly, well packaged and in top notch condition”

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Posted 1 year ago

“Delighted with service, price and speed of despatch. Have been looking for this product for a while, pity you only had one and I needed three. Would recommend”

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Posted 1 year ago

“Product delivered promptly and exactly what we needed”

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Posted 1 year ago

“Great company product well packed would use again”

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Posted 1 year ago

“Easy transaction thank you”

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Posted 1 year ago

“Absolutely brilliant, just what I wanted at the best price. Items packed thoroughly too. Great customer service with a postage issue, would highly recommend and definitely use Barnitts again. Thank you.”

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Posted 1 year ago

“Was very happy to find the lamp when many other online shops had sold out. Delivered on time, well packaged. Good product. Would recommend Barnitts and use them again.”

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Posted 1 year ago

“I was in York and passed the shop window where I saw a couple of items I wished to purchase. Unfortunately, my train home was leaving before the shop opened the following day. I rang Barnitts after I'd got home and described the items I saw over the phone. The next day a very helpful member of staff helped me to purchase the items over the phone and they arrived here (in the West Midlands)via DPS yesterday morning. All in all, excellent service on behalf of Barnitts so well done to everyone involved”

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Posted 1 year ago

“Always good quality with friendly knowledgeable staff”

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Posted 1 year ago

“Very easy to order. Delivery also excellent and packed well.”

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Posted 1 year ago

Barnitts is rated 4.8 based on 6,142 reviews