Barnitts Reviews

Name: Barnitts
Address: 24/26 Colliergate, York
Rating: 4.81

4.8 Rating 6,156 Reviews

100 %

of reviewers recommend Barnitts

Company Reviews

Metrics

Info

4.8

Based on 6,156 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01904 629429

Email:

websales@barnitts.co.uk

Location:

24/26 Colliergate
York
YO1 8BW.

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Barnitts 5 star review on 17th December 2024

Karrie Bradshaw

Barbara Hoyle

Barnitts 5 star review on 6th February 2023

Emma Chamberlain

Barnitts 5 star review on 13th January 2023

Mrs Monica R Bowden

Anonymous

Anonymous // 01/01/2019

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“Excellent service. Friendly helpful staff when I had a query as they always are in store too. Delivery as promised and items as described.”

Helpful Report

Posted 7 years ago

“Easy, clear website. Good price, spot on delivery. Thank you . Viv M”

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Posted 7 years ago

“Never having bought before from Barnitts, I was happy with the service and prompt delivery.”

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Posted 7 years ago

“Very good service fast and quality product”

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Posted 7 years ago

“Needed these quickly as daughter moving out took mine, not only were these the lowest price the delivery service was second to none, ordered one day they arrived the next, would definatly buy from these again. Brilliant”

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Posted 7 years ago

“order prompt and great value sorry gave poor review earlier by mistake! thought it was for different order from other company will use again pleased to that mistaken poor review was followed up. Shows they care!”

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Posted 7 years ago

“I found the kettle I wanted at Barnitts, it was the best price online with free delivery which turned out to be very prompt. I had confidence in ordering from them when I saw the photo of their shop online and I liked the fact that they are a family business. Very happy.”

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Posted 7 years ago

“Listed as in stock and took money only to refund after stock checked and found unavailable. Waste of time”

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Posted 7 years ago

We apologise that there was a stock error with your order. We partake in regular stock checks to help prevent errors in stock. Unfortunately it appears on this occasion our stock was incorrect. As soon as we realised this we refunded your order and informed you of our error.

Posted 7 years ago

“Excellent service...when I placed an order and was then informed the item was not in stock I contacted Barnitts to make sure they would be getting more as I had been let down by two other companies...my email was replied to very quickly and i was assured that it would be back in stock by the end of the following week .The item I had ordered was delivered well before that date. I felt that Barnitts really cared about their individual customer which is something you rarely get these days ...thanks guys ..”

Helpful Report

Posted 7 years ago

“Cutlery basket won't stay upright, so to me that is a fault, but I was told that unless the item is faulty, I will not be refunded the pay the postage, plus I am not able to exchange it for another more sturdy item, I would have to re-order, which will mean paying more postage. Absolute madness, so needless to say I shall NOT be shopping with BARNITT's again. I was a first time customer and now am a one and only customer.”

Helpful Report

Posted 7 years ago

Dear Patricia, We are always happy to refund postage on faulty items, we always request that the item is sent to us to be inspected and once we have confirmed the item is faulty the postage will be refunded. On this occasion we did not receive the item back for inspection. We were unable to pick this item up for an exchange, but offered to return the item cost once returned.

Posted 7 years ago

“Great price with quick delivery and goods very well protected and wrapped.”

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Posted 7 years ago

“Had been looking everywhere for the particular dish that I wanted so was very pleased to find it at Barnitts. The purchase was easy and it arrived in good time. Thank you.”

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Posted 7 years ago

“Great service, and fast delivery for an online order for Dualit kettle. Very pleased with purchase.”

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Posted 7 years ago

“Terrific service - very pleased with product and your delivery was quick and efficient!”

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Posted 7 years ago

“Ordered a kettle. Good price and promptly delivered as requested. Am a happy customer.”

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Posted 7 years ago

“beautyful kettle at a good price”

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Posted 7 years ago

“Good communication, prompt delivery and good items”

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Posted 7 years ago

“Prompt delivery. packaged well.”

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Posted 7 years ago

“Exactly what I wanted.”

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Posted 7 years ago

“My order arrived promptly and packaged appropriately.”

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Posted 7 years ago

Barnitts is rated 4.8 based on 6,156 reviews