Barnitts Reviews

Name: Barnitts
Address: 24/26 Colliergate, York
Rating: 4.81

4.8 Rating 6,154 Reviews

100 %

of reviewers recommend Barnitts

Company Reviews

Metrics

Info

4.8

Based on 6,154 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01904 629429

Email:

websales@barnitts.co.uk

Location:

24/26 Colliergate
York
YO1 8BW.

Write Your review

Tell us how Barnitts made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Barnitts 5 star review on 17th December 2024

Karrie Bradshaw

Barbara Hoyle

Barnitts 5 star review on 6th February 2023

Emma Chamberlain

Barnitts 5 star review on 13th January 2023

Mrs Monica R Bowden

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Advertised items that were not in stock, took my money then said a 6 week wait for the items. After 6 weeks they cancelled the order! Atrocious service.”

Helpful Report

Posted 6 years ago

Dear Peter, We apologise that we were not able to fulfill your order. Unfortunately the item that you ordered had been discontinued by our supplier. As you paid via PayPal the payment would have been automatically taken at the time you placed the order. As soon as we were informed that we could not get the item, we contacted you and gave you a full refund. When we are informed of discontinued items we remove them from our site, unfortunately in some cases, we do not find out the item is discontinued until we place an order with our supplier. Kind Regards Barnitts

Posted 6 years ago

“Great service but too much requirement for Customer Satisfaction like all their competitiors!!!!!!”

Helpful Report

Posted 6 years ago

“Excellent service all promises delivred on time.”

Helpful Report

Posted 6 years ago

“Barnitts are very responsive. I was kept up to date as when Barnitts would receive the items I had ordered and everything was well packed and sent very promptly. I would use Barnitts again.”

Helpful Report

Posted 6 years ago

“Excellent service as always”

Helpful Report

Posted 6 years ago

“Kettle received in tact an on time. Very pleased with purchase.”

Helpful Report

Posted 6 years ago

“First class service”

Helpful Report

Posted 6 years ago

“I have shopped with Barnitts for years, I always find exactly what I am looking for and their service is second to none.”

Helpful Report

Posted 6 years ago

“Their price was good. delivery was quick. Due to a misunderstanding by me, I thought I was going to have to return the item and I contacted Barnitts to ask what they intended to do. I had an immediate response from them saying they would replace the item by courier and exchange the item with a new one. Fortunately we didn't have to so because the original was perfectly good. I would definitely do business with this Company if I ever needed similar items Victor Boddy”

Helpful Report

Posted 6 years ago

“Great Prices - Great Service!”

Helpful Report

Posted 6 years ago

“Good service.”

Helpful Report

Posted 6 years ago

“Toaster very well packed in perfect condition. arrived as said. Totally pleased with the Toaster”

Helpful Report

Posted 6 years ago

“They delivered my Bench when they said they would and the delivery driver was very helpful”

Helpful Report

Posted 6 years ago

“Lovely staff when I received a not-quite-correct order! They rectified it extremely quickly without an quibble. A sign of a good company - 10/10. Thanks”

Helpful Report

Posted 6 years ago

“Easy to use, updated progress of order, delivered when said.”

Helpful Report

Posted 6 years ago

“Absolutely the best service online I have had. Regular txt to tell me when my item was being delivered, and it was here about 8 minutes after the start of the one hour window. And his name was Steve. I will definatley use this service again. It was exceptional. Well done Barnitts. I think you should teach other companies how do do the same. WELL DONE.”

Helpful Report

Posted 6 years ago

“very good service”

Helpful Report

Posted 6 years ago

“I ordered a garden table and two chairs from Barnitts. These were easy to order on your website, you matched another company's lower price for the same items without any quibbles, and you delivered the table and chairs within two days. Excellent service.”

Helpful Report

Posted 6 years ago

“Barnitts is still the best shop in York. You can find any household, garden or DIY equipment. The staff are brilliant and if you shop on line you can still get the excellent service. Thank you for a great shopping experience.”

Helpful Report

Posted 6 years ago

“Order received promptly”

Helpful Report

Posted 6 years ago

Barnitts is rated 4.8 based on 6,154 reviews