Barnitts Reviews

Name: Barnitts
Address: 24/26 Colliergate, York
Rating: 4.81

4.8 Rating 6,154 Reviews

100 %

of reviewers recommend Barnitts

Company Reviews

Metrics

Info

4.8

Based on 6,154 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01904 629429

Email:

websales@barnitts.co.uk

Location:

24/26 Colliergate
York
YO1 8BW.

Write Your review

Tell us how Barnitts made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Barnitts 5 star review on 17th December 2024

Karrie Bradshaw

Barbara Hoyle

Barnitts 5 star review on 6th February 2023

Emma Chamberlain

Barnitts 5 star review on 13th January 2023

Mrs Monica R Bowden

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Knives were out of stock, so I was surprised when they arrived so quickly.Thankyou.”

Helpful Report

Posted 7 years ago

“Excellent service, prompt delivery. Website easy to navigate and order from.”

Helpful Report

Posted 7 years ago

“Twenty fours hours from placing order to delivery, I doubt whether many can match that. Iconic product which hopefully will last for years.”

Helpful Report

Posted 7 years ago

“What should have been a simple return of a damaged toaster with a replacement for a wedding this weekend was frustrating & impossible. Simply posting out a replacement on time for the wedding & allowing me to get to post office separately to return an option not permitted. Customer Services allowed me only £8.99 return postage when cost was £12.98 & insisted that I was at home to swap toasters! Most of your customers are not at home during day. Response from E Commerce manager was defensive & indicative of lack of maturity & experience. I went to John Lewis finally.”

Helpful Report

Posted 7 years ago

Dear Jill, We are sorry your item was damaged. We are always happy to collect damaged items free of charge via our courier DPD. If a pick up is not possible customers can drop off their damaged goods at any local DPD collection point to be returned to us. If customer's prefer to deal with the post office we can only refund postage costs of up to £8.99 due to the items weight. Most online stores including John Lewis use couriers for bulkier items.

Posted 7 years ago

“Very quick delivery and the items were the best price we saw online. Very pleased from start to finish.”

Helpful Report

Posted 7 years ago

“Very good efficient service - well done!”

Helpful Report

Posted 7 years ago

“Delivery service very efficient. Kettle carefully packed.”

Helpful Report

Posted 7 years ago

“Easy ordering online and prompt delivery”

Helpful Report

Posted 7 years ago

“Quick response to my order”

Helpful Report

Posted 7 years ago

“Very quick, efficient service. Fabric samples great size and cost pennies. Helped me pick out my William Morris fabric so I can now get my curtains made up. Thank you.”

Helpful Report

Posted 7 years ago

“Have purchased in shop and on-line. Huge range of products, helpful and pleasant staff. Had to return a defective microwave. Barnitt's resolved the problem very quickly.Very good after sales service. Will be back.”

Helpful Report

Posted 7 years ago

“Fast efficient service. Cutlery arrived within 3 days. Exactly as advertised.”

Helpful Report

Posted 7 years ago

“good value quick delivery”

Helpful Report

Posted 7 years ago

“Completed order in a timely fashion”

Helpful Report

Posted 7 years ago

“Goods arrived very well wrapped and exactly what I ordered. Thank you.”

Helpful Report

Posted 7 years ago

“Item just what we were looking for, quick online ordering and quick delivery. Very satisfied. Thankyou.”

Helpful Report

Posted 7 years ago

“Delivery arrived promptly, and an issue with 2 saucers was addressed with care, efficiency and professionalism. Great service, and very happy eith the cups and saucers.”

Helpful Report

Posted 7 years ago

“Good efficient service”

Helpful Report

Posted 7 years ago

“The deliver was very good and it was packed good”

Helpful Report

Posted 7 years ago

“Excellent service”

Helpful Report

Posted 7 years ago

Barnitts is rated 4.8 based on 6,154 reviews