Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Barker and Stonehouse 5 star review on 26th October 2024

566

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took a gamble on ordering a chair without seeing it. It was even better quality than I had hoped for and was still competitively priced.”

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Posted 4 years ago

“Barker & Stonehouse have a superb range of furniture to suit every taste and their service levels are second to none - very suitably impressed!”

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Posted 4 years ago

“The chair is beautiful and the quality great. The delivery man was extremely helpful and courteous.”

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Posted 5 years ago

“Great products”

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Posted 5 years ago

“Good service and friendly helpful drivers”

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Posted 5 years ago

“Be very wary. They do not refund If you are dissatisfied with your purchase. Especially very expensive mattresses.”

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Posted 5 years ago

“Great furniture and accessories, great staff and service, we love shopping here and we visit often for inspiration and ideas.”

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Posted 5 years ago

“Problem with delivery solved in 24 hours”

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Posted 5 years ago

“Brad and Marcos delivered the bed and were very polite and helpful...thanks”

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Posted 5 years ago

“We had a wonderful experience ordering a dining table from Barker and Stonehouse. At first I was slightly worried when I didn't recieve a confirmation email, however I placed my order at 1 o'clock in the morning, so hoped there would be one the next day. I was contacted by a representative at 9.30 the next morning, to confirm a delivery time best suited for me the following week. I was sent a rough timeslot by text the day before delivery, and the delivery driver call half an hour before arrival. The table arrived in perfect condition, and the delivery men where extremely friendly. Overall lovely table, and great store. Thank you.”

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Posted 5 years ago

“Great item, prompt delivery, good customer service. Only negative is the delivery man walked into the house with wet shoes on. Shoe covers would have meant an excellent score rating.”

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Posted 5 years ago

“Beautiful products. Excellent customer service. Great staff.”

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Posted 5 years ago

“The dining table that we bought is exactly what we wanted, the quality and design are both outstanding. The delivery service with the inclusion of recycling old furniture is ideal and great value.”

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Posted 5 years ago

“as i just said in previous review, the boys were great!”

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Posted 5 years ago

“We purchased a table and are very happy with it. It was great value for such a modern style. The ordering process was simple and we were kept informed of the delivery date. When delivered the guys even built it for us and took away all the packaging - a pleasant bonus! Will definitely buy from here again.”

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Posted 5 years ago

“Thank you to Matt and Tom who have just delivered my lovely sofa, very professional and a refreshing pleasant attitude to their work”

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Posted 5 years ago

“Great service, great delivery team and fantastic item. Would highly recommend and would buy again.”

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Posted 5 years ago

“Sofa worth the amount spent, delivered when they said, phone staff helpful when you need to contact them. Cannot ask for anything else. Would definitely purchase from them again.”

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Posted 5 years ago

“Perfect experience - that's how everyone should be!”

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Posted 5 years ago

“Needed an oak bookcase for my living room and this fit the bill perfectly. Well made. Super easy to put together. Quality piece of furniture.”

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Posted 5 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews