Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Barker and Stonehouse 5 star review on 26th October 2024

566

Anonymous

Anonymous // 01/01/2019

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“My item was going to be delayed. I was told straight away and refunded promptly when I asked. Great seller”

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Posted 4 years ago

“I knew the product I wanted but couldn?t quite identify it. A telephone call and a helpful email in return soon solved that. Product delivered a short time after order and located where we wanted it in the house. No fuss, no problems. Trevor.”

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Posted 4 years ago

“Quick and efficient Good customer service at warehouse”

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Posted 4 years ago

“I brought the Bridgford chair during lockdown #2. I called Barker and Stonehouse, they were super helpful over the phone. The chair arrived as planned. The delivery person took the majority of the packing off in the van, which was great. I did tip him, he had carried up two flights of stairs. Looking forward to my sofa being delivered in February from Barker Stonehouse. Thank you”

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Posted 4 years ago

“Everything easy and straightforward from the ordering process through to delivery at time and date stated”

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Posted 4 years ago

“Absolutely brilliant service and products from barker and stone house ?? DPD delivery service wasn?t has good.”

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Posted 4 years ago

“Quick and efficient service, as always!”

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Posted 4 years ago

“Ordered 2 bar stools- unfortunately having assembled one, we identified the quality wasn?t very good and one leg was shorter than the others leaving the stool with a wobble Returned the stools- and received a full refund with no quibble”

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Posted 4 years ago

“Absolutely beautiful furniture and premium service. Very much recommended!”

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Posted 4 years ago

“Bought 2 dinner chairs online and am delighted I love them, great quality, great value, arrived well packaged. Would buy again no issues”

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Posted 4 years ago

“Excellent service. Was greeted at the door and someone carried my tv stand to my car for me. Quality of product was spot on too. Very happy. Will buy again from Bakee and Stone.”

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Posted 4 years ago

“Love the furniture, great quality and when we have bought in store in the past the staff were very helpful. Good communication around delivery. Very happy we found Barker and Stonehouse when we did.”

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Posted 4 years ago

“Excellent service and beautifully crafted and high quality furnishings. Extremely satisfied customer.”

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Posted 4 years ago

“Efficient online experience”

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Posted 4 years ago

“2nd purchase from Barker & Stonehouse and very impressed with their service right from the start of buying my furniture when I called customer services with some questions to the ease of ordering online. So simple and staff are helpful and knowledgeable. I was impressed by the fast delivery, keeping me up to date on the exact date and time of delivery right through to the actual delivery being excellent. I would give this company a big thumbs up ???? the furniture is really nice too, good quality, good value and easy to assemble.”

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Posted 4 years ago

“I bought 2 chairs, 1 was perfect and the other was slightly damaged. It was replaced easily. The only slight hiccup was trying to call on the phone, but I managed to sort it out via email. I would definitely buy furniture from them , again.”

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Posted 4 years ago

“2 x Bar chairs grey Velvet with button detail This company was recommended to me for the quality and value for money of the products. We ordered two bar chairs, they are stunning! Beautifully made and delivered quickly and fully assembled (not flat pack!!) Great easy to use webpage and the products are quality and comfortable, will be ordering our dining room chairs from Barker and Stonehouse for sure”

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Posted 4 years ago

“We love our new furniture, really happy we purchased from B&S. The only issue was timescales, ordered 3 pieces at the same time and all came at different times. Still waiting for 1 piece but understand its all related to what the country is going through.”

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Posted 4 years ago

“Bunks ordered online-great product, well made, speedy delivery etc etc Everything made easy just as it should be.”

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Posted 4 years ago

“Collection from warehouse was smooth and efficient. All safety protocols observed and employee polite, pleasant and helpful.”

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Posted 4 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews