Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Barker and Stonehouse 5 star review on 26th October 2024

566

Anonymous

Anonymous // 01/01/2019

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“Always find the show room staff helpful, delivery was according to plan and the delivery men placed the furniture in the room required. Very helpful.”

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Posted 6 years ago

“Top service and product deserves 5 stars!”

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Posted 6 years ago

“Trouble free service from order to delivery. I was even phoned a day early as the driver was in my area due to a cancellation so got my bedroom furniture earlier than expected. Very good quality and made a pleasant change to get something fully built rather than flat pack. Would highly recommend this company and its products.”

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Posted 6 years ago

“Great quality and price. Would highly recommend having purchased a gorgeous leather suite and furniture.”

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Posted 6 years ago

“Fantastic product good price, delivery was expensive, but good options for collection points. Not come across this company before, but will be buying more things for the home from them.”

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Posted 6 years ago

“I have made two major purchases from Barker and Stonehouse in the last 6 months. Both the quality of the service and the goods were excellent”

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Posted 6 years ago

“OMG, I Love my "Get Naked" sign!! It's fantastic! I thought i would put it into a "Showhouse" we were selling, it looks totally amazing, in fact, the buyer of the house wants me to leave the sign!! Oh well, i'll just have to buy another one! Fantastic Company,no problems at all. Postage prompt too.”

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Posted 6 years ago

“The whole process from start to finish was simple, with excellent contact kept by the company re delivery, and the goods arrived on the day specified. The delivery men were polite, helpful and gave appropriate care instructions for the furniture. I am extremely pleased with the furniture.”

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Posted 6 years ago

“Good variety of products and excellent customer service”

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Posted 6 years ago

“Love love love Barker & Stonehouse. They have something a bit different, that stands out from the crowd. Recently bought a new TV stand and am very pleased with the quality and style. Now to get saving to buy the union Jack chesterfield sofa for my new extension!”

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Posted 6 years ago

“The store in Guildford kept the items I'd ordered until I could drop by and collect them and then helped me to load them into the car. It all worked very well.”

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Posted 6 years ago

“The bunk bed arrived exactly at the time promised (unheard of in London). It's excellent quality, was easy to assemble, and the packing demonstrated how much care and pride was put into making it. Highly recommended.”

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Posted 6 years ago

“The process of purchasing a dining table was so easy, from choosing which one to collecting it from the warehouse in Blaydon, where the staff were really helpful.”

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Posted 6 years ago

“Got us exactly what we wanted, delivered when we wanted, and even put the table together. Lush service.”

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Posted 6 years ago

“Absolutely great! No issues at all!”

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Posted 6 years ago

“Good description on website and delivery much before expectation”

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Posted 6 years ago

“Ordered 2 lanterns online and I was thrilled when I picked them up. As usual with Barker and Stonehouse the quality and styling is excellent. If I'm looking for something a bit different for the house it's always the first place I look. I've always received excellent customer service, although I've never had to return anything so I can't comment on that.”

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Posted 6 years ago

“Faster than expected delivery. Good quality item at a fair price”

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Posted 6 years ago

“Purchased a dining bench after long search to find one the required length. Excellent quality and arrived promptly with great communication from Barker and Stonehouse. Was delighted to discover it came ready assembled and was delivered right to the dining table! Saving up now for bench cushions which I have seen on website and are the perfect size!”

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Posted 6 years ago

“The choice is varied with something for everyone, the staff (at Teesside Park) are friendly and knowledgeable and the quality of products is excellent.”

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Posted 6 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews