Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Barker and Stonehouse 5 star review on 26th October 2024

566

Anonymous

Anonymous // 01/01/2019

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“Quality throughout First time bought on internet service just as great Delivered in a few days of ordering”

Helpful Report

Posted 4 years ago

“Brought an ottoman bed in the sale and collected from the Teesside branch. We was greeted at the front door in a very welcoming manner then was met by another gentleman who took us to get our collection.We was in and out of the store within 10minutes no hassle no waiting around this was our first purchase from this store as we have just moved here. We was so thrilled with our purchase that we jumped back online and brought a ceiling light. Will definitely buy things from there in the future.”

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Posted 4 years ago

“Helpful and friendly staff, great time keeping regarding collections. Unique/modern styles of furniture, would highly recommend.”

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Posted 4 years ago

“Speedy delivery. Good quality items.”

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Posted 4 years ago

“Great products and a pleasure to deal with Barker & Stonehouse”

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Posted 4 years ago

“Love our barstools, easy to assemble and look and feel of very good quality.”

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Posted 4 years ago

“Product is perfect! Really pretty, gorgeous reclaimed wood and practical! Service great.”

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Posted 4 years ago

“Ordered through an easily to navigate website, with very competitive prices compared to other companies when I was looking for the same item. Arrival of my order was very swift and was packaged really well.”

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Posted 4 years ago

“Fantastic service, quick delivery in these times, and when there was a problem with an item they sent a replacement straight away”

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Posted 4 years ago

“Great product, really improves the room and is super classy and affective in equal measures. A note about the staff member at Leeds who helped me to add my table and benches to my car. He was super helpful and accommodating and without him I wouldn't have got the product in to my car and home in one trip so for that I'm very grateful. Very expensive product but worth the money and glad we purchased”

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Posted 4 years ago

“quick easier and you know what ever you buy is good quality”

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Posted 4 years ago

“Fantastic looking dining room set delivered earlier than promised....no complaints”

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Posted 4 years ago

“Ordered a bedside table - with it arrived ready assembled and we are really pleased with the quality. The only negative was that the delivery time was not clear at the order stage , just a vague statement saying it would be delivered , basically when there was a lorry load in our area. As it happened the drawers arrived within 2 weeks .”

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Posted 4 years ago

“Excellent service. My Ercol tables arrived before they were due and I was kept informed right up to delivery.”

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Posted 4 years ago

“Ordered online, called within a week to arrange delivery within another week. Delivery men rang to say they would be here within half hour. Bed exactly what I wanted and built easily. Would definitely use again”

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Posted 4 years ago

“Beautiful furniture great quality at a great price easy to order online cant wait until its delivered.”

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Posted 4 years ago

“Ordering system online was really easy, collection date was txt'd within a couple of days and Guildford store staff were amazingly helpful in facilitating a socially distanced collection. ...and the chair I ordered is beautful!”

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Posted 4 years ago

“The build instructions for the wardrobe that I bought weren't the best but after some careful thought it all fell into place. Once built, which took about three hours, the wardrobe is perfect and of excellent quality. I would say that the wardrobe was excellent value for money.”

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Posted 4 years ago

“Purchased a Modi Reclaimed side cabinet online. Cabinet looks great. Delivered on time, Cabinet was pre-built so added bonus. Very happy with the purchase”

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Posted 4 years ago

“Stylish comfortable couch Really happy with the whole experience ordered online and then spoke to helpful friendly advisers who answered queries. Hard wearing material so fingers crossed can cope with our little dog and last for many years. The delivery guys Kev & John where also great. Best lockdown purchase”

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Posted 4 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews