Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

Visit Website

Barker and Stonehouse 5 star review on 26th October 2024

566

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good communication all through the process for arrange the delivery despite the current situation. Good quality and happy with the purchase”

Helpful Report

Posted 4 years ago

“Helpful, friendly not pushy staff. V pleased with the service . Staff member came across as interested, down to earth and t professional. She knew the product and gave v good , personal service. Made us want to return .”

Helpful Report

Posted 4 years ago

“In my experience Barker and Stonehouse consistently produce high quality items and I've never been disappointed with any of my purchases. The same goes for the staff who are always attentive and willing to help -going the extra mile every time and ensuring their customers keep returning and remain loyal.”

Helpful Report

Posted 4 years ago

“I love this store, the quality of furniture is stunning. The service is always friendly and helpful and I have never had any problems”

Helpful Report

Posted 4 years ago

“Great table. Perfect. My only issue was paying the same price for just delivery as I would have for delivery, assembly and the removal of rubbish.”

Helpful Report

Posted 4 years ago

“I online ordered a garden table & chairs with fire pit. It arrived on time & the delivery drivers placed it in the garden. It looks fab!! 5 stars ?? thank you ??”

Helpful Report

Posted 4 years ago

“I love the Green Crane.he is the perfect edition to our bathroom. Easy to hang and quick delivery for the covid times.”

Helpful Report

Posted 4 years ago

“I purchased a large wicker heart. Order arrived very quickly. Very pleased with the item and service.”

Helpful Report

Posted 4 years ago

“Quite good , but not impressed with the chat line when trying to confirm my order Not the most clear system to use. I really did have to chase you to gain confirmation of my major purchase. And I would like to hear from you , the projected delivery date?”

Helpful Report

Posted 4 years ago

“Excellent staff in store - very helpful”

Helpful Report

Posted 4 years ago

“Great stores quality products friendly faces only criticism is the after customer service process alittle slow in response x however when you do speak to customer service everything is sorted at great speed and professionally”

Helpful Report

Posted 4 years ago

“I bought two replica Carl Hansen wishbone chairs at a very competitive price. Chairs were delivered without any issue. Very happy with the chairs. Would recommend.”

Helpful Report

Posted 4 years ago

“Very rapid positive conclusion to online purchase.”

Helpful Report

Posted 4 years ago

“We ordered a garden table and chairs , they arrived on time , very quick helpful service , so pleased with the furniture looks lovely and seats are so comfy”

Helpful Report

Posted 4 years ago

“The product is excellent quality and was really well packaged. Thank you. My only complaint is that my money was taken as soon as my order was placed in early May with the promise of delivery from 15th May. After several phone calls and various promises I would be contacted ?tomorrow? the item was delivered on 9th June.”

Helpful Report

Posted 4 years ago

“The mustard yellow small table has brightened up the lounge and has proved many uses already!Love the shape and on trend colour! Very handy as a side table for drinks in the living room and practical with the edges. Looks good and useful in the garden too and as a bedside table!”

Helpful Report

Posted 4 years ago

“Easy on line order. Fast delivery. Well packaged. Great delivery team. Product as described. Quality materials used. Very happy all round”

Helpful Report

Posted 4 years ago

“Great Service, All deliveries properly and securely packaged”

Helpful Report

Posted 4 years ago

“Online order was great & called to check something & customer service was very friendly & helpful. Delivered earlier than expected & well packaged. Product as expected so all good.”

Helpful Report

Posted 4 years ago

“Excellent and extremely quick service. My beautiful oil painting arrived packaged really well and looked even better than in the picture”

Helpful Report

Posted 4 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews