Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Barker and Stonehouse 5 star review on 26th October 2024

566

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing staff , amazing products so excited to move into out new house with our Barker and stone house furniture . We have decorated each room with a key piece so excited to add more items along the way”

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Posted 4 years ago

“Great quality furniture, well priced. My first purchase from B&S is a few years old now and still going strong. Good communication about items stock date”

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Posted 4 years ago

“Excellent service. I ordered a set of map tray tables and am impressed with the communication and delivery. After having a few dreadful experiences with ordering and delivery from other companies having recently moved house it was a pleasure to have such a smooth transaction from start to finish. The tables are beautiful, were considerably less expensive than in a local shop and arrived two weeks before the expected date. Thank You.”

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Posted 4 years ago

“Bought the Melina chair and pleased with the quality, looks, and comfort. The website was easy to use and was able to collect from my local branch (so no delivery charge ) collection simple and safe during lockdown. Would recommend.”

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Posted 4 years ago

“Amazing customer service! Loving my table”

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Posted 4 years ago

“The dinning table is beautiful and the wood is excellent quality. The prince:quality of this brand is fantastic.”

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Posted 4 years ago

“Thanks to John and Kev for a super efficient and friendly delivery of my gorgeous new Jasper dining chairs.”

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Posted 4 years ago

“Great kitchen table, now have ordered the side unit too! Hoping it arrives before Christmas!”

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Posted 4 years ago

“We have just received our ercol super king bed and we couldn?t be happier. It is a beautiful item of furniture but obviously very large. The two man delivery service directly to the bedroom was invaluable. Without this service we wouldn?t have got the headboard up the stairs!”

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Posted 4 years ago

“We have received a superking bed and mattress. Delivery was good. However, it is self assembly, which would be fine, but the instructions are more useless than we could possibly have imagined. Doesn't mention putting the feet on at all, very vague instructions, no point in even having them!”

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Posted 4 years ago

“The delivery driver phoned to say he was half an hour away which we much appreciated as it gave us time to prepare. The delivery itself was excellent, the delivery men were courteous and efficient. All in all the whole process was very good.”

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Posted 4 years ago

“Good communication throuhgout. Order delivered on time and very pleased with the product.”

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Posted 4 years ago

“Ordered our item and about 10 days later decided to check out the company?s reviews - aaargh! Needn?t have worried at all. Excellent communication and the item is of very good quality. Delighted just doesn?t cover it.”

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Posted 4 years ago

“Very professional company from start to finish”

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Posted 4 years ago

“I placed an order for wing dining chairs - I had researched these on various different websites and found Barker & Stonehouse to be the cheapest. They arrived within a week and I was very pleased with the quality of the chairs and would use them again and would recommend this website”

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Posted 4 years ago

“Bought a lovely dining table which was delivered promptly and in perfect condition. Really love the quality and look”

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Posted 4 years ago

“Quality service and products.”

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Posted 4 years ago

“Excellent service. Very quick and the delivery guys were so quick and efficient.”

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Posted 4 years ago

“Great customer service. My order was slightly delayed and the team went out of their way to let me know as soon as possible and sent me a beautiful bunch of flowers for the inconvenience.”

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Posted 4 years ago

“Great display in store. We opted to collect from their warehouse in Crawley which was quite local for us and it was easy to arrange. Overall very pleased.”

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Posted 4 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews