Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Barker and Stonehouse 5 star review on 26th October 2024

566

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Even in all the mayhem of the Covid19 pandemic, I was able to source and order a new table. Stay at home space improved. Great delivery team, keeping themselves well protected and distanced during the whole delivery process. Thank you to all the team.”

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Posted 4 years ago

“Love the new dining chairs. Excellent delivery service from Jordan and Phil, who phoned ahead with an estimated time and were polite and helpful. Thank you.”

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Posted 4 years ago

“I placed 2 orders on the same day Received an e mail regarding the first confirming my order but not the second The first order was delivered as described but still waiting for confirmation of the second”

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Posted 4 years ago

“Great service, attentive staff who are not intrusive but supportive and helpful.Products are of excellent quality and the communication after purchase whilst waiting for delivery is regular.”

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Posted 4 years ago

“Great service and a great table couldn't believe the price”

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Posted 4 years ago

“Great product, there was a small issue but was handled quickly & professionally.”

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Posted 4 years ago

“Good choice of products at good prices delivered quickly”

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Posted 4 years ago

“Good service. Had to wait longer due to lockdown but kept informed. Bought an office set and a floor lamp. Very good quality of products. Easy to assemble and not overly packed with environmental unfriendly packaging. I will buy from them again and will strongly recommend them.”

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Posted 4 years ago

“Saw a dining chair in a brochure through the door, then looked online and bought one for my mum to use at her dining table as it is padded with a high back. As soon as she sat in it, she wanted another one! Excellent chair, great service and delivery too even in these Covid times. Delivery guys very helpful and friendly and on time, thank you.”

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Posted 4 years ago

“The checkout experience on the website is very easy, sorting out delivery was also a simple phone call, it arrived on time and was not damaged. The bed is a good quality and replaces a bed that was less than two years old and kept coming apart. I had previously had a baker and Stonehouse bed which lasted over 11 yes. In future when we needed a new bed it will another Barker and Stonehouse hopefully in another 11 yes time.”

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Posted 4 years ago

“good delivery arrangements but confusion between my contact details and my wife's on my order.”

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Posted 4 years ago

“Everything went as planned”

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Posted 4 years ago

“Great service and communication. Also a very well made product. Definitely recommend.”

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Posted 4 years ago

“Despite the current pandemic, my order came within the 7-10 days. Excellent lamp made of quality materials that were very easy to put together. Good price too. Far superior to the ?never knowingly undersold? store that I returned a lamp to prior to this purchase. Never heard of Barker and Stonehouse before but have discovered they have a store near me which I will be visiting when all this is over.”

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Posted 4 years ago

“Fantastic Furniture as you would expect from such a great company this is why we haven?t shopped anywhere else in the last 10 years, the staff are also so helpful and friendly”

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Posted 4 years ago

“Love it, goes lovely in my living room”

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Posted 4 years ago

“Excellent picture and was securely packaged. No updates regarding Delivery until day it was going to arrive.”

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Posted 4 years ago

“Good quick delivery”

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Posted 4 years ago

“very professional and felt safe - helpful and smiling during these difficult times .”

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Posted 4 years ago

“fantastic service and a wonderful piece of garden furniture. high quality and communication/delivery was first class!”

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Posted 4 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews