Barker and Stonehouse Reviews

Name: Barker and Stonehouse
Rating: 4.43

4.4 Rating 2,269 Reviews

87 %

of reviewers recommend Barker and Stonehouse

4.4

Based on 2,269 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 64%
Accurate And Undamaged Orders	Greater than 72%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Barker and Stonehouse:

Make your house a Barker and Stonehouse with our unique & inspiring furniture. Exceptional quality, value & style since 1946.

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Barker and Stonehouse 5 star review on 26th October 2024

566

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“From ordering in store to delivery has been excellent service. Robert Ellis who sold us the sofas was very friendly and honest (regarding fault on sofas that were purchased else where). We were told 12 weeks but have arrived a week early John and Craig delivered them and phone 30 mins prior to delivery and were spot on with everything would highly recommend.”

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Posted 4 years ago

“Superb help and support from choosing the bed and mattress to getting cushions and delivery! Everything was as stated, no issues, excellent service and amazing bedroom furniture. Am pleased ??”

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Posted 4 years ago

“Customer service excellent price good quality excellent delivery by matt and dave also excellent”

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Posted 4 years ago

“No delivery date received but the delivery was fast enough and we?re really happy with the painting we ordered. It ties the room together perfectly!”

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Posted 4 years ago

“Excellent products consistently. Very good customer service and problems always dealt with immediately”

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Posted 4 years ago

“Solid wooden table, exactly as described. Excellent communications, letting me know exactly when I could expect delivery and it arrived on time. I cannot fault anything, highly recommended.”

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Posted 4 years ago

“Excellent quality decorative vases to compliment any home. Securely packed on delivery, absolutely delighted.”

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Posted 4 years ago

“Good quality furniture In store customer service excellent One set of chairs delivered without the screws to build them the customer service department was rude and not helpful We went to our local store though Birstall and they couldn?t help us enough”

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Posted 4 years ago

“Good service - extortionate carriage prices”

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Posted 4 years ago

“Fast and efficient delivery lovely quality furniture. Very pleased with our purchase of the Lewes bedroom furniture.”

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Posted 4 years ago

“Always good service”

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Posted 4 years ago

“Great product and wonderful delivery”

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Posted 4 years ago

“We ordered a Rivington breakfast stool online, the delivery was very prompt and I had no problems assembling it. Great service that we will no doubt use in the future.”

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Posted 4 years ago

“Absolutely love our dining table set. Visited the store and picked what we liked then ordered online. Delivery 2 weeks later which is amazing. Product is great and have received so many nice comments on the quality of the furniture. Staff are great and called to keep us updated on delivery. 100% would reccomend!”

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Posted 4 years ago

“Excellent service, really appreciate their patience through the covid crisis. Friendly, polite and the furniture is top quality and highly recommended.”

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Posted 4 years ago

“Had small problem with order and to change things. Very efficiently handled and dealt with ,very pleasant and efficient young women,dealt with it”

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Posted 4 years ago

“Lovely shop, helpful staff and great contents!”

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Posted 4 years ago

“Haven't received the goods yet, due to supplier delay. However B&SH's commitment to customer service is brilliant. It's great to hear from a company telling me about unforeseen delays in a positive and up-front manner, than me get upset and frustrated and then left to having to chase the company up for an update. Well done and and thank you for keep us customers happy.”

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Posted 4 years ago

“Efficient service and delivery, fabulous product, easy to assemble and looks great in my garden room. Love it.”

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Posted 4 years ago

“Very good all round experience , great shop , great prices and really good staff”

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Posted 4 years ago

Barker and Stonehouse is rated 4.4 based on 2,269 reviews